Jack Daniels Volkswagen

At the end of March, my husband and I purchased a car from this dealership for $19,000 out the door. Before agreeing to the sale, we specifically made a deal with the seller that the car would go through from this dealership for $19,000 out the door. Before agreeing to the sale, we specifically made a deal with the seller that the car would go through a full inspection/check and that all four tires would be replaced with new ones. The main reason we insisted on new tires was because we have a newborn, and safety was our top priority when purchasing this vehicle. Unfortunately, after recently taking the car to our mechanic because the steering wheel was shaking while driving, we were told that the tires currently on the vehicle are poor quality and need to be replaced. According to the mechanic, the bad tires are the reason for the shaking issue. We are extremely disappointed because replacing the tires was part of the agreement before purchasing the vehicle. We trusted the dealership to properly inspect the car and provide safe, quality replacements, but that clearly was not done. Buying a car is a major investment, and customers should be able to trust that dealerships will honor their promises and prioritize safety — especially when a family’s newborn is riding in that car. I hope the dealership takes responsibility for this situation and improves the quality and honesty of their service moving forward. More

Paul and Greg were excellent. They really helped streamline the process and made the whole experience an amazing one. They really helped streamline the process and made the whole experience an amazing one. More

The process of buying a new truck was easy and comfortable!! Our salesman Rich answered all questions was professional and funny ! comfortable!! Our salesman Rich answered all questions was professional and funny ! More

Paul was great! Zero pushy, patiently answered all questions via email and in person. Between Paul and Jason from Finance, this was a quite pleasurable experience. W Zero pushy, patiently answered all questions via email and in person. Between Paul and Jason from Finance, this was a quite pleasurable experience. Would definitely recommend! More

The dealership facility was very comfortable and Carl’s who assisted us was very helpful who assisted us was very helpful More

Amar and Doug were great to work with and very invested in making me their customer. Glad it worked out. I had gone to Joe Heidt prior and will never go back. 100x better and more personable staff at Jack. in making me their customer. Glad it worked out. I had gone to Joe Heidt prior and will never go back. 100x better and more personable staff at Jack. Thank you! More

It’s a hassle buying a car, having to negotiate, the back and forth with pricing, vehicle options, etc. However, at Jack Daniels VW, it was a seamless process. I knew the model and trim of the vehicle that and forth with pricing, vehicle options, etc. However, at Jack Daniels VW, it was a seamless process. I knew the model and trim of the vehicle that I wanted. I presented the amount I was willing to pay per month, Ahmar (sales rep) amazing guy, spoke with the sales manager, within a few minutes, came back and congratulated me on our new 2026 Tiguan SE-R line. Even with the finance manager, made the paperwork painless. Sign everything and done within 15 minutes. Highly recommend Jack Daniels VW!!! More

After our initial conversation, the team at Jack Daniel’s understood our needs and worked diligently to accommodate our situation and put us in a beautiful ,new Atlas Cross-sport SE. I would definitely reco understood our needs and worked diligently to accommodate our situation and put us in a beautiful ,new Atlas Cross-sport SE. I would definitely recommend this dealership to others. More

Everyone at Jack Daniel’s VW is a professional. I walked into the dealership on Saturday and walked out with a brand new Tiguan on Tuesday. Any questions I had were swiftly answered and any concern I walked into the dealership on Saturday and walked out with a brand new Tiguan on Tuesday. Any questions I had were swiftly answered and any concerns that came up during the leasing process were handled satisfactorily. Would absolutely recommend. More

I highly recommend buying or leasing from Jack Daniel's Volkswagen. I have always had a great experience. Volkswagen. I have always had a great experience. More