Jack Daniels Volkswagen

Great experience once again with Scott Z. and his team. I was in and out with my current lease, which expired and I wound up purchasing! The transition was seamless and I went off the lot with my car as if n was in and out with my current lease, which expired and I wound up purchasing! The transition was seamless and I went off the lot with my car as if nothing happened! Would continue to use Jack Daniels for any VW I buy or lease in the future. More

Scott Z was amazing! He made the process extremely smooth and was amazing to work with. This is my second time leasing a car at this Volkswagen location and has always been a great experience. I'm super happ and was amazing to work with. This is my second time leasing a car at this Volkswagen location and has always been a great experience. I'm super happy with my brand new car. 100% Volkswagen has my heart. More

This is my second time leasing a car either them and both times the experience was just awesome! My salesman David was beyond helpful and attentive to all my needs! He made the process easy and fun! I will b times the experience was just awesome! My salesman David was beyond helpful and attentive to all my needs! He made the process easy and fun! I will be recommending him to all my friends and family! More

Thank you to Mentor for getting me the car that i want, as well to the stuff. as well to the stuff. More

This was my second great experience at Jack Daniels VW in Fair lawn NJ. First with my GLI, and most recent with my new GTI. Jose, my salesman for the GTI was absolutely incredible and knowledgeable. I Fair lawn NJ. First with my GLI, and most recent with my new GTI. Jose, my salesman for the GTI was absolutely incredible and knowledgeable. I truly enjoyed the time we spent together during the car buying process. He was Personable and fun to talk to! I wanted a manual car with little to no experience driving one. He was encouraging and even took the time to give me a lesson on how to drive a manual car. This built my confidence even further and now I have one of my dream cars. Great customer service like this shouldn’t go unnoticed. Great job Jose. Thank you ! More

Just leased my 4th Jetta from Scott Zukowski. Scott and the whole team were great. Quick and easy process with zero pressure. I also got to take the car home the same day! I wouldn’t lease anywhere else. the whole team were great. Quick and easy process with zero pressure. I also got to take the car home the same day! I wouldn’t lease anywhere else. More

I called about a car I saw listed on CARFAX - they said it was still available and I could come in anytime. No appointment required. I liked that- other dealers I called all insisted on appointments. it was still available and I could come in anytime. No appointment required. I liked that- other dealers I called all insisted on appointments. More

I was very pleased with my recent purchase at Jack Daniels Volkswagen. Arlenis was very efficient and delivered excellent customer service all with an extremely warm and personable manner. I would def Daniels Volkswagen. Arlenis was very efficient and delivered excellent customer service all with an extremely warm and personable manner. I would definitely recommend her if you are in the market for a new vehicle! A+ More

I have been with Jack Daniels VW (JDVW) for over a decade. This is my first review in 10 years, and truly, it was long overdue. During all this time, I have noticed good, positive, significant improve decade. This is my first review in 10 years, and truly, it was long overdue. During all this time, I have noticed good, positive, significant improvements/changes at JDVW. I have not had any upsetting or major issues yet a couple minor ones. However, in a long run, those can be ignored. JDVW has been able to develop and has refined its overall process in servicing VW cars in the last few years. This includes: Easy online service appointments Required transparency (diagnostics, or sharing videos on vehicle check/inspection, better interactions with customer); This has given me confidence to bring my car to JDVW consistently. Apparently, a better team of technicians than before Overall a more satisfying customer experience Service coupons send out specifically for your next service; I got an email or two I was quite happy with my simple Oil and Filter change service just recently, Car In-and-Out time was as good as suggested by the advisor. However, I would also point out: Quality Check: I wasn’t happy with sublet contract work for windshield replacement; debris, glove marks, dirt all over near windshield area, doors windows and doors inside. The car’s rear view mirror cover was also damaged during replacement. This could have been caught in the quality check process. JDVW did replace and reinstall that cover accordingly. My only expense was time and to bring the car back to the dealership to complete that work. Thank you JDVW team. Happy New Year 2022, and wishing you continued success. More