
Jack Daniels Volkswagen
Fair Lawn, NJ
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Because the dealer had no experience with this car the beginning was a little rocky. Once Ryan came in as the ID4 specialist it was smooth sailing. He know the car what it could do and differences. He was beginning was a little rocky. Once Ryan came in as the ID4 specialist it was smooth sailing. He know the car what it could do and differences. He was very accommodating. Because of Covid I asked for a contactless process. He even brought the car to my home More
George was great, he explained everything and answered all our questions patiently. Finally, we decided to lease a Tiguan. However, transaction took longer than expected. all our questions patiently. Finally, we decided to lease a Tiguan. However, transaction took longer than expected. More
Excellent customer service! Roland was not the original person we dealt with over the phone, but he took care of us when we visited the dealership, and worked on our papers and everything. Believe he was s person we dealt with over the phone, but he took care of us when we visited the dealership, and worked on our papers and everything. Believe he was supposed to be off by 5:30 PM but our appointment was at 6:00PM, so he worked well beyond his schedule to accommodate us. He was also supposed to be off the day we got the car, but super happy he went to work that day just to make sure everything was good to go and okay. Super happy with the service! More

Had fantastic service. Roland was kind, accommodating, a true gentleman, but was honest and upfront. Appreciated it immensely! Harry was also great, was also upfront and honest. Thank you for the transparen true gentleman, but was honest and upfront. Appreciated it immensely! Harry was also great, was also upfront and honest. Thank you for the transparency and for making the process of leasing my first car nice and smooth! More
Super friendly and made me feel comfortable and heard the whole time! They showed me all options and were clear with the price. Thank you! Very nice and friendly dealership whole time! They showed me all options and were clear with the price. Thank you! Very nice and friendly dealership More
Overall great experience! Roland and Lexxus are very knowledgeable and helpful. I got exactly the car I wanted. Thank you very much for an amazing customer service. knowledgeable and helpful. I got exactly the car I wanted. Thank you very much for an amazing customer service. More
Ryan was very professional and easy to work with. He listened to what we wanted and provided us the perfect car for the right price. I highly recommend Ryan Cali and the whole crew there. Tina, Greg, Ha listened to what we wanted and provided us the perfect car for the right price. I highly recommend Ryan Cali and the whole crew there. Tina, Greg, Harry and the General Manager Don were so very professional, knowledgeable and worked hard at getting us where we wanted to be. THANK YOU!! THANK YOU!! Go see them and ask for Ryan! More
This is my second experience with jack Daniels vw and they have not failed yet. George was friendly and hassle free my atlas upgrade was successful. they have not failed yet. George was friendly and hassle free my atlas upgrade was successful. More
This dealership has won us for life. The entire staff was respectful and courteous. More importantly Mike went above and beyond to make sure we were fully satisfied with our purchase needs. I went to the dea respectful and courteous. More importantly Mike went above and beyond to make sure we were fully satisfied with our purchase needs. I went to the dealership not thinking I was going to buy a car but Mike made the magic happen. I went there early afternoon to look at some vehicles and found one I liked. I put gave Mike an offer plus the value of what I wanted my trade in vehicle. Both offers were accepted immediately. I even noticed a nail in the tire and Mike had the service guys patch it before I came to pick up the vehicle later in the evening. Mike is the guy to see. He will go above and beyond for any customer that walks into the dealership. Thank you Mike for the best car buying experience ever and hope to see you again soon! More