Jack Daniels Volkswagen

Very professional and courteous staff especially Christian Tatar who was very confident from the 1st call that he would find the right deal for me and he did. Not only did I get the car I wanted but Christian Tatar who was very confident from the 1st call that he would find the right deal for me and he did. Not only did I get the car I wanted but also within my budget. The entire process throughout was top notch. Thank you again Christian! More

This dealership is the best. Everyone I dealt was fantastic. Dylan Murphy was a true professional and he gets a100.Tina Valenti it was a pleasure to work with the finance pe Everyone I dealt was fantastic. Dylan Murphy was a true professional and he gets a100.Tina Valenti it was a pleasure to work with the finance people everyone that was their on 3/22 were fantastic. My entire family has a Volkswagen vehicle from Jack Daniel’s Five to b exact Thank u everyone. We will spread the word to everyone we know to use Jack Daniel’s More

It has a bright and clean show room . Knowledgeable employees on all the cars A large and diverse choice of vehicles. Knowledgeable employees on all the cars A large and diverse choice of vehicles. More

Paul was very helpful, knowledgeable, and patient. He helped me pick out the perfect car! I highly recommend Jack Daniels Volkswagen. The entire car buying process was very seamless and a pleasant He helped me pick out the perfect car! I highly recommend Jack Daniels Volkswagen. The entire car buying process was very seamless and a pleasant experience! More

My experience was great. Every one was helful and knowledgeable. Paul, my salesperson was great. Every one was helful and knowledgeable. Paul, my salesperson was great. More

Scott Z, was amazing and efficient to get us a great deal and in & out in no time. very thankful for the service he provided and working so well with us! Damian also was a tremendous help, highly recommend J and in & out in no time. very thankful for the service he provided and working so well with us! Damian also was a tremendous help, highly recommend Jack Daniel’s! More

Had the pleasure to work with Klaudio! Very professional and extremely easy to work with! Could not be happier with our decision. Very professional and extremely easy to work with! Could not be happier with our decision. More

I took my car to Jack Daniels Volkswagen in Fair Lawn, NJ for routine service and explicitly told them NOT to wash it. I had my car professionally ceramic coated and polished prior to this visit to protect t for routine service and explicitly told them NOT to wash it. I had my car professionally ceramic coated and polished prior to this visit to protect the paint. Despite my clear instructions, they ignored my request and washed it anyway, ruining all that work in one shot. They left severe swirl marks all over the vehicle, soap residue, and water spots on the paint. When I confronted them, they admitted fault and documented in my service order, “Perform full detail to client’s satisfaction,” but never actually did any work. I waited for hours while they repeatedly lied about a detailer being “5 minutes away”—that “5 minutes” turned into 40+ minutes several times. Instead of fixing the damage or allowing me to use my own detailer, they refused to pay for repairs, wasted my time, and even called the police to threaten trespassing. Their handling of this situation was completely unprofessional and dishonest. I have photos, videos, and documentation proving their negligence and deception. I’m filing formal complaints with NJ Consumer Affairs, the Better Business Bureau (BBB) and Volkswagen Corporate. I will be taking legal action to recover the cost of a full paint correction. I took my car to Jack Daniels Volkswagen in Fair Lawn, NJ for routine service and explicitly told them NOT to wash it. I had my car professionally ceramic coated and polished prior to this visit to protect the paint. Despite my clear instructions, they ignored my request and washed it anyway, ruining all that work in one shot. They left severe swirl marks all over the vehicle, soap residue, and water spots on the paint. When I confronted them, they admitted fault and documented in my service order, “Perform full detail to client’s satisfaction,” but never actually did any work. I waited for hours while they repeatedly lied about a detailer being “5 minutes away”—that “5 minutes” turned into 40+ minutes several times. Instead of fixing the damage or allowing me to use my own detailer, they refused to pay for repairs, wasted my time, and even called the police to threaten trespassing. Their handling of this situation was completely unprofessional and dishonest. I have photos, videos, and documentation proving their negligence and deception. I’m filing formal complaints with NJ Consumer Affairs, the Better Business Bureau (BBB) and Volkswagen Corporate. I will be taking legal action to recover the cost of a full paint correction. UPDATE: After continued follow-ups, the dealership agreed to issue a $250 reimbursement check, and I will be using my own professional detailer to correct the damage. If they ever claim they are the only ones allowed to fix damage they caused, that is false and violates federal and state consumer protection laws. I’m still waiting to receive the check and will consider the matter resolved once it clears. More

Dealership provided excellent service. My wife and I feel very comfortable recommending Jack Daniels to others My wife and I feel very comfortable recommending Jack Daniels to others More

Scott G and Dylan were absolutely amazing. ..just so personable, engaging, considerate, kind, and patient...great at what they do. I have faced so many challenges since losing my car a couple o ..just so personable, engaging, considerate, kind, and patient...great at what they do. I have faced so many challenges since losing my car a couple of months ago and Scott made this feel like such a seamless process. While I understand they were doing their job, I felt that they genuinely wanted to be helpful. And I truly appreciate their time, authenticity, and Scott's awesome sense of humor. At the end of it all, I drove away in a very nice car. Thank you so much, Scott and Dylan. I truly appreciate both of you. More