Jack Daniels Volkswagen
Fair Lawn, NJ
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Excessive wait times for a routine oil change and multi point inspection. I had a tire rotation done but the mechanics did not check the tire pressures. I had the pressure sensor go off while driving home. point inspection. I had a tire rotation done but the mechanics did not check the tire pressures. I had the pressure sensor go off while driving home. I check the pressures myself and pumped them back to spec. I had to call several times before anyone from service answered and was told I just needed to reset the sensor. This is something that should have been check and completed the mechanic especially for the rate they charge. I asked to speak to a service manager, I was put on hold for 10 minutes only to be told he was not available. Terrible customer service and do not recommend. More
I was immediately seen by a salesperson, Scott Z. His patience and understanding made it incredibly easy to navigate purchasing a used car. His patience and understanding made it incredibly easy to navigate purchasing a used car. More
It was great to work with Gerald. He listened to our needs and walked us through everything step by step. We have already been using Jack Daniels VW Service for years, but this was ou He listened to our needs and walked us through everything step by step. We have already been using Jack Daniels VW Service for years, but this was our first time at the dealership. We will definitely use it again. More
Very good service and sales all around. Doug is a great sales manager. We appreciate Jack Daniels for many years now and I think 6-7 cars now? We are happy. And love the included Mainteanc Doug is a great sales manager. We appreciate Jack Daniels for many years now and I think 6-7 cars now? We are happy. And love the included Mainteance. It is a big deal. More
Excellent sales service and fair negotiations. Just leased my second VW from them and I'll be back in a few years for the next one. Just leased my second VW from them and I'll be back in a few years for the next one. More
The overall process was very smooth. I knew the car I wanted and all I needed to do was call and negotiate the deal! Scott Saccamona was truly amazing, understood what my budget was and I knew the car I wanted and all I needed to do was call and negotiate the deal! Scott Saccamona was truly amazing, understood what my budget was and helped me get what made sense to me! Once the deal was agreed, all I had to do was go and pick up the car. Best experience I’ve had in a dealership! More
If you’re thinking about leasing a new Volkswagen, do yourself a favor and ask for Gerald at Jack Daniel’s Volkswagen. I recently leased my 2026 Tiguan, and the entire experience was nothing short of phe yourself a favor and ask for Gerald at Jack Daniel’s Volkswagen. I recently leased my 2026 Tiguan, and the entire experience was nothing short of phenomenal thanks to him. From the moment I walked in, Gerald was attentive, knowledgeable, and genuinely focused on making sure I found exactly what I wanted. He took the time to walk me through every detail of the Tiguan, answered all my questions with patience, and made sure I felt completely confident in my decision. I was never rushed or pressured. What really stood out was his transparency and professionalism throughout the leasing process. Gerald broke everything down clearly, worked hard to get me a great deal, and made what can often be a stressful experience feel smooth and enjoyable. His communication was top notch from start to finish. On top of all that, he brought a level of friendliness and authenticity that’s hard to find. You can tell he truly cares about his customers and takes pride in what he does. I couldn’t be happier with my new Tiguan, and I owe a big part of that to Gerald. If you want a seamless, stress free, and genuinely positive car leasing experience, he’s your guy. More
We had a terrific car buying experience with Paul Perado of Jack Daniels Volkswagen. He was extremely patient and friendly. He walked us through all of the features of the car and didn't rush us at all. We of Jack Daniels Volkswagen. He was extremely patient and friendly. He walked us through all of the features of the car and didn't rush us at all. We recommend anyone who needs a new car to give them a try. More
Dylan was an excellent salesman and helped answer all my questions. As someone in the car business myself, I highly recommend Dylan and Jack Daniels. questions. As someone in the car business myself, I highly recommend Dylan and Jack Daniels. More






