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Jack Daniels Volkswagen
Fair Lawn, NJ
2,275 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,275 reviews
October 20, 2020
We had a great experience. David was awesome. I highly recommend going to see David and he will take care of everything. We are very happy with the new car. recommend going to see David and he will take care of everything. We are very happy with the new car. More
by djoykatz
Employees Worked With
David Dimor
October 19, 2020
Paul Perado and the entire Jack Daniel's staff were a pleasure to work with. No nonsense hidden fees like some other dealerships. Super happy with our purchase. Highly recommended! pleasure to work with. No nonsense hidden fees like some other dealerships. Super happy with our purchase. Highly recommended! More
by paulbarbosa
Employees Worked With
Paul Perado
October 18, 2020
I would be very cautious with choosing Jack Daniels VW for your next vehicle purchase. I started off working with the assistant manager Donald. The car I was interested in purchase was advertised incorrec for your next vehicle purchase. I started off working with the assistant manager Donald. The car I was interested in purchase was advertised incorrectly. They tried to show you the highest model which I wanted to purchase or lease but it was actually for the mid model vehicle. When it came down to negotiations on the final monthly payment & money down the deal looked good. Once I got to the final part of the dealership experience they hit you with there will be additional fees for taxes, prep, dmv etc. They should have been open an honest from the beginning. The manager Tina was not helpful as well. Once she realized the numbers where not right she walked away with no further communication. Donald continued to communicate via text trying to deny the deal and offer. It was very unprofessional and disheartening. I would not recommend working with this dealership at all. Be very cautious you are not a victim of Jack Daniels VW. More
by VW
Employees Worked With
Donald Chittum, Tina Valenti
October 18, 2020
Had a wonderful experience at Jack Daniels VW. Attentive start to finish - especially thorough and friendly service while at the dealership. Thank you so much! start to finish - especially thorough and friendly service while at the dealership. Thank you so much! More
by km9876
Employees Worked With
Roland Merhej
October 17, 2020
George was a pleasure to work with. He worked hard to get us a fair price, was patient as we deliberated, and was super friendly as well. Highly recommended him as a sales advisor. us a fair price, was patient as we deliberated, and was super friendly as well. Highly recommended him as a sales advisor. More
by transactions
Employees Worked With
George Navadel
October 13, 2020
Drove down from Syracuse NY , to pickup my wifes new Atlas. I was pleased to have Roland as my sales associate. He was Extremely detailed and organized. Made our trade-in and new car buy extremely se Atlas. I was pleased to have Roland as my sales associate. He was Extremely detailed and organized. Made our trade-in and new car buy extremely seamless and enjoyable. Very personable and easy to work with. Thanks Roland and Jack Daniels VW ! My wife absolutely LOVES her new truck !! More
by Mike S
Employees Worked With
Roland Merhej, Paul Perado
October 13, 2020
Overall a good experience. Even when they sold the vehicle I was looking at they made up for it with good customer service. I was very upset but they had something similar that I now LOVE!! vehicle I was looking at they made up for it with good customer service. I was very upset but they had something similar that I now LOVE!! More
by shaneemorris
Employees Worked With
Nick Ward
