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Jack Demmer Ford
Wayne, MI
632 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 632 reviews
August 31, 2023
Service and sales in this dealership are excellent! Last week I had a quick visit to the Quicklane for flat tire repair while visited their sales department for a new lease discussion. I’m satisfied wi Last week I had a quick visit to the Quicklane for flat tire repair while visited their sales department for a new lease discussion. I’m satisfied with both outcomes. More
by Jaimin Bai
Employees Worked With
Kyle Crandall
Helpful August 24, 2023
One of the best experiences I’ve had in awhile. Prompt, courteous, professional, service department was great to work with thank you Prompt, courteous, professional, service department was great to work with thank you More
by lbrenn4
Employees Worked With
Entire service department
May 18, 2023
Another great experience leasing a new truck from Jack Demmer Ford. Michael is a great salesman, patiently answering all questions, assisting in selecting cost effective options, and quickly providing bo Demmer Ford. Michael is a great salesman, patiently answering all questions, assisting in selecting cost effective options, and quickly providing bottom line costs for a new vehicle that meets my needs and wants. More
by Happy
Employees Worked With
Michael Mester
April 24, 2023
I've been leasing cars from Jack Demmer Fird fir years. Excellent service whet h er I'm in service or buying a new vehicle. Highly recommend them!! Excellent service whet h er I'm in service or buying a new vehicle. Highly recommend them!! More
by pwebb
Employees Worked With
Matt wisnewski , Bob Faust, finance guy can't remember his name. All were excellent!
March 24, 2023
I’ve been coming to this dealership since 2007. I recently bought out my lease because the cost to get into a new lease has just gone up so much. I wish I could say that the process of buying out m I recently bought out my lease because the cost to get into a new lease has just gone up so much. I wish I could say that the process of buying out my lease was great but it was very frustrating and I felt like I was treated very poorly despite getting all my lease cars here and my husband has gone here now as well. I know that they were probably disappointed that they couldn’t make money off my lease if I had turned it in, and instead decided to buy out my lease. My father worked for Ford for over 40 years and I’ve only ever gone to this dealership for my Ford vehicles. I had already been approved from my bank for a loan to buy out my car. All I needed was a copy of my purchase agreement so I could take it back to my bank and they would cut me a check. The dealership wanted me to apply separately through them and I kept telling them I had already been approved from my bank, I think they were frustrated that I wanted to just go through my bank. I was stuck there over an hour waiting and then taken over to the used car area to finish the process. Handed off to Mike who was so rude. I have never been treated so rudely. He lied to me and told me that my application hadn’t gone through when he tried “to get it approved thru my bank” I told him I had just spoken to the person who was helping me at my bank before I got there and all I needed was a copy of my purchase agreement. He slid the paper across the table to me and said “well if you think you can go back there and pull some strings”! I couldn’t believe it. Anyways I ended up going back to my bank, getting a check, and going back to my dealership and buying out my car. Will never return to this dealership again and I’m deeply disappointed by the way I was treated as someone who’s gotten their last 7 cars from here. I told my husband what happened and he couldn’t believe I was talked to like that! I will no longer recommend this dealership and Mike in used cars needs to not treat every woman like they’re an idiot. More
by ShannonE
Employees Worked With
Mike
