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Jack Demmer Ford
Wayne, MI
632 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 632 reviews
February 01, 2023
Great salesman. Everyone in the purchase/lease process treats you fair and with respect. The get you mall the rewards you can get. Military friendly. Five star deale Everyone in the purchase/lease process treats you fair and with respect. The get you mall the rewards you can get. Military friendly. Five star dealership. More
by stephen.fletcher
Employees Worked With
Bob Pugh
Helpful December 18, 2022
My vehicle was promptly taken in at the time of my scheduled appointment. All staff members were helpful and professional. I have been to this location for multiple oil changes and will be back in t scheduled appointment. All staff members were helpful and professional. I have been to this location for multiple oil changes and will be back in the future. More
by NormB
Employees Worked With
Service desk staff
November 22, 2022
This dealership and my sales representative (Bob Pugh) are both very professional and efficient. My family has leased numerous vehicles from Jack Demmer Ford. are both very professional and efficient. My family has leased numerous vehicles from Jack Demmer Ford. More
by ericrpeterson666
Employees Worked With
Bob Pugh
November 10, 2022
I shudder at the thought of having my wife or young daughter having to go to this service shop. The service guy that helped check my car in for a recall knows very little about customer service and ac daughter having to go to this service shop. The service guy that helped check my car in for a recall knows very little about customer service and acted as if it is an inconvenience to have to deal with me - just a general lack of friendly attitude. When I asked for a shuttle to get home (as I was promised when I booked the appointment), he told me I would have to wait for 5 to 10 minutes. Twenty minutes later, I returned to the desk and inquired about the delay and was told he only had one driver that is busy parking cars and would have to continue to wait. Eventually, I had to enlist the help of my salesman to get the shuttle driver to drive me and other customers home. The question is why is it more important for the driver to park cars than to drive customers home, and why the unfriendly attitude when I am already inconvenienced by having to take time off to take my car to a prescheduled appointment for a second recall? More
by akarizat
Employees Worked With
Tom Briggs
October 14, 2022
Great place. They got my Escape in, got a loner, engine work done. 14 days later got my Escape back after the wait on parts. This is my dealership I deal with o They got my Escape in, got a loner, engine work done. 14 days later got my Escape back after the wait on parts. This is my dealership I deal with only. More
by mammurphy660
Employees Worked With
Tom Briggs in service.
September 16, 2022
The Demmer Quicklane team is always great. Very thorough. It costs just a little more than the fast oil change places—and it’s worth it. Very thorough. It costs just a little more than the fast oil change places—and it’s worth it. More
by Joebells65
Employees Worked With
Kyle?
September 05, 2022
Brought my car in for a few recalls and was told it will take a couple of days. It took over 4 days to fix. On the 3rd day I got a call saying they broke something while trying to fix one of the recalls. No take a couple of days. It took over 4 days to fix. On the 3rd day I got a call saying they broke something while trying to fix one of the recalls. No loaners were available either. Dealerships need a method to track service progress online. More
by OzwaldCobblepot
Employees Worked With
Thomas
August 31, 2022
Harley fisher listens to what I want and he arranges it. To my satisfaction. The dealership is always clean and inviting. To my satisfaction. The dealership is always clean and inviting. More
by jreickel126
Employees Worked With
Harley Fisher. Bill sorry don’t know his last name .
