Jack Demmer Ford

Used car purchase I just recently purchased a Lincoln MKX. The experience was really satisfying. The salesperson (Mark Puls) was interested in my needs both financiall I just recently purchased a Lincoln MKX. The experience was really satisfying. The salesperson (Mark Puls) was interested in my needs both financially and car. He was upfront and low pressure. He was responsive and had a keen sense of what follow through was all about. In addition he was very friendly to my grand kids - they really liked Mark. Again the experience was just great and I would recommend Demmer's to anyone looking for a new or used car. More

purchase of ford truck we have had ford motor cars and trucks for the last 40 years. we dealt with village ford for a few years,but wasn't quite happy. we started to go ja we have had ford motor cars and trucks for the last 40 years. we dealt with village ford for a few years,but wasn't quite happy. we started to go jack demmer and dealt with duane laidlaw. we have had very good service with duane. we moved up north near alpena and there is a ford dealer there. we were not happy. so we came back to jack demmer and duane laidlaw. this is the third vehicle we have purchased since moving north, we travel 240 miles just because we like dealing with duane laidlaw. More

Great Customer Service I have been purchasing vehicles from Jack Demmer Ford since the early 80's. Over the course of that time, I have watched this dealership improve 100 I have been purchasing vehicles from Jack Demmer Ford since the early 80's. Over the course of that time, I have watched this dealership improve 100 fold in terms of customer service, friendliness and vehicle service. Scott Daugherty has been my salesman for several years now and he does an excellent job. His attention to detail and my needs is outstanding. My last vehicle purchase was handled by a partner of Scott's, Al Rabin and Al also did a great job. The Service Department has also improved greatly over the last several years. They are also much more attentive to customer needs and I feel they are very honest, which to me, says a lot. I would highly recommend Jack Demmer Ford and Scott Daugherty for your next vehicle purchase! More

Found the BEST SALESMAN EVER! We have been with Eric for 12 years and this is by far the best dealership we have dealt with in the 20 years of buying. We have been with Eric for 12 years and this is by far the best dealership we have dealt with in the 20 years of buying. More

Great Experience I came to Demmer Ford by recommendation from a family member looking for a new vehicle and I couldn't be happier with the exceptional treatment I rece I came to Demmer Ford by recommendation from a family member looking for a new vehicle and I couldn't be happier with the exceptional treatment I received. Love my new car! Ford Focus Hatchback More

Worst dealer ever! These people took 1.5 months to fix a quarter panel. They gave me 4 different dates they would have my car done and never kept their word. Lori is rude and never calls u back. This is th quarter panel. They gave me 4 different dates they would have my car done and never kept their word. Lori is rude and never calls u back. This is th last time I ever bring my cars to this poor excuse for a dealership. No wonder why people are only buying jap cars. Because of things like this. So fair warning people stay far far away from jack demmer donot buy a car from them or have it serviced their they will have it for 2 months and rip your insurance company off. What a joke. More

My husband surprised me saying he wanted to get me a newer vehicle to drive. He has a 2006 Freestyle & I always said if I got another vehicle that is what I wanted. I had a 2000 Mercury Villager which I newer vehicle to drive. He has a 2006 Freestyle & I always said if I got another vehicle that is what I wanted. I had a 2000 Mercury Villager which I loved but after driving it for 10-1/2 years, it was time to move on. We had called around to find a Ford Freestyle for me & when I called & talked to Mark Puls, he said they had the one we saw online & we drove over right away to take it out for a test drive. Mark was great with us at every step in getting the vehicle. I would highly recommend both Jack Demmer Ford as this is now the second vehicle I have bought there & both experiences were good ones. I am so happy to have my new 2006 Ford Freestyle, proud to drive it & it rides so nice. So if you need a used vehicle, go see Mark Puls. He will go above & beyond to get you into a nice vehicle. More

I had been talking about buying/leasing a vehicle for months. So much so that my family was sick of hearing about it. But, it's not an easy decision to make! What dealership to go to, what model to, b months. So much so that my family was sick of hearing about it. But, it's not an easy decision to make! What dealership to go to, what model to, buy..lease...so many decisions to make that it was literally making my head spin. The only thing I knew was that I was getting a Ford. I went to several local Ford dealerships, test drove 4 vehicles and spoke with several "nice" dealers. I then made my decision and went to a dealership, spoke with a gentleman who was kind enough, patient and helpful. He gave me a few printouts of quotes for the vehicle I was interested in and I decided to "sleep" on it, as it ended up being a lot more money than I anticipated on spending. I woke up the next morning with a fire in my belly and decided that today was the day that I was leasing a car. On a gut feeling, I took the paperwork that the gentleman gave me from the previous dealership and went to Jack Demmer Ford. I sat down with Duane Laidlaw, (the brother-in-law to my mother's friend) and told him of all my travels, thoughts and concerns. He was extremely patient, understanding and accommodating. He brought out the Fusion that I was thinking about and found a dealership in Ohio that had exactly the color I wanted. I test drove the vehicle and LOVED IT. I showed him the paperwork from the competitive dealership and the quote that was given. He ran the same information that the dealer from the other night did and to my amazement....Duane came up $30.00/mo CHEAPER !!!! Duane was equally amazed, he could not figure out where the previous dealer came up with the figure he quoted me. I was sold right then and there!!! I spent four hours with Duane that day, going back and forth from this model to that model, leasing pricing versus buying pricing. Never once did Duane make me feel obligated or bothersome. In the end, I ended up leasing a beautiful, ruby red 2014 Escape, that I LOVE, LOVE, LOVE! Once my decision was made the whole process took 30 mins!!! Duane made my experience hassle free and enjoyable. The folks at Jack Demmer have certainly made me a raving customer. Simply put, not only will I continue to shop at Jack Demmer, but I will rave, to anyone who listens, about my experience shopping there. Nelson Boswell once said "Always give the customer more than they expect." A+ Jack Demmer, and Duane Laidlaw Lisa Fahlman More

Scott Dougherty is a true professional. He had all the paperwork, the financing, and the total package completely prepared when I walked into the building. The truck was parked right outside the door whe paperwork, the financing, and the total package completely prepared when I walked into the building. The truck was parked right outside the door when I pulled up. He made it easy and pleasant for me to drop off the 2011 truck and drive away with the new one. In the past I have had to endure up to a 3 hour timeframe to complete this transaction. His knowledge about the new vehicle options & equipment was nothing short of excellent, and his total mission to make sure I left happy was awesome. His efforts to implement all discounts and rebates available to bring down the total amount showed how on top of his game he is. Thank you Jack Demmer Ford and thank you Scott!!! More

The dealership was friendly and worked with me over the few days it took me to be able to get what I needed done. Bob was a pleasure to do business with and I would highly recommend Jack Demmer to anyone. few days it took me to be able to get what I needed done. Bob was a pleasure to do business with and I would highly recommend Jack Demmer to anyone. More