Jack Demmer Ford

The easiest and most friendly people in every department with which I came in contact. Al is a professional salesman who is knowledgeable, friendly, and above all VERY professional. He provided personal att with which I came in contact. Al is a professional salesman who is knowledgeable, friendly, and above all VERY professional. He provided personal attention when I returned with questions and did not hesitate to accompany me to a service adviser to be sure my question was answered and I was satisfied. The smoothest car purchase I have ever made. Al is double A plus in my book. More

I saw a car online I liked so I contacted Peter about it, and he was really helpful at first. I liked my car, untill two days after I got it home the driver side mirror fell off. The mirror housing had a cra and he was really helpful at first. I liked my car, untill two days after I got it home the driver side mirror fell off. The mirror housing had a crack in it, and buying the car with the crack in the housing was "part of our deal", but little did I know that crack would make the whole outside housing of the mirror fall off. When I test drove it, the battery sounded like it need to be replaced. I asked Peter to have them check the battery before I bought it. He said okay. The day after my mirror fell off, the car would not start. This was only 3 days after I bought the car! Their "carfax" type of system said the car has not been in an accident. I took the car up to a body shop today to have another set of eyes look at it. I found out both fenders have been taken off and put back on, the whole front end and fenders have been repainted, the clip that holds the hood down has been replaced and is already rusting, and the list goes on. I don't know what the real carfax shows and I'm scared to see. Needless to say the dealership said the car has not been in an accident but it has. And with the mirror and battery situation. I'm just "xxxx out of luck." There is nothing Peter wanted to do about either of them. I regret ever buying from this dealer. I haven't had the car for a week and its been in the shop twice. More

Brought vehicle in. Line out door, waited 30 minutes to be written up. Service writer, Mr. Houston very personable, friendly and sincere. Had vehicle, MKS in service for bearing repair and oil change. N be written up. Service writer, Mr. Houston very personable, friendly and sincere. Had vehicle, MKS in service for bearing repair and oil change. Note I live 4 miles from location. Car was in service for 1 week. This is ridiculous on so many levels. Informed service writer that additionally I needed an oil change. Please note the display on dash, and sticker on vehicle reflected this. Considering that you had my vehicle a week it seems that you would have even tried to sell me on this service. Left service center dismayed. Mr. Houston again is very personable stated that it would only take 45 minutes for an oil change as I was leaving..... Actually had I gone to Star Lincoln they would have changed my oil for free. Please note I am related to the past president of the UAW ( Dearborn) , Jimmy Williams. Jimmy always recommends to our family that we purchase American and particularly from Demmer Ford and Lincoln. I am disappointed and dismayed by this service. More

I found Rex Adkins to be a very good sales person - knew what I was looking for - took care of helping me with the insurance company for my certificate of insurance - went through the various procedures for what I was looking for - took care of helping me with the insurance company for my certificate of insurance - went through the various procedures for my sync package - would recommend him to anyone who is looking for a new car More

Ted Miller was very helpful, easy to work with, and very efficient in the purchase process. He made buying experience for my teenage son both fun and informative for a new driver. efficient in the purchase process. He made buying experience for my teenage son both fun and informative for a new driver. More

Pete had the black on black Taurus Limited was searching for! From the test drive to picking the car up the next day, it was a great buying experience! Brian for! From the test drive to picking the car up the next day, it was a great buying experience! Brian More

Mark did a great job in convincing me to buy a new ford fusion with all the incentives. He is very energetic and never give up, how many times I asked him different price combination. The finance section i fusion with all the incentives. He is very energetic and never give up, how many times I asked him different price combination. The finance section is also very friendly and helps me closing the deal in time. I will strongly recommend this dealership to others. More

I have just purchased a 2013 Ford Focust ST at Jack Demmer Ford, and I LOVE it! On Wednesday, July 10th, I test drove a black 2013 Ford Focust ST equipped the way I wanted that Demmer happened to have Demmer Ford, and I LOVE it! On Wednesday, July 10th, I test drove a black 2013 Ford Focust ST equipped the way I wanted that Demmer happened to have on the lot. The test drive experience was great, and my salesman Bob Pugh was able to locate a 2013 Ford Focus ST in the paint color I wanted, Tangerine Scream Tri-coat Metallic, at nearby Bill Brown Ford. Demmer had my car at their dealership the next day, Thursday, July 11th, and said that I could pick it up that evening. Due to schedule conflicts, I didn't actually pick up the car until Monday, July 15th, and there were zero issues when I got my new car. I am very pleased with my sales experience at Jack Demmer Ford. The entire process was smooth, painless, and trouble-free. I WILL go back to Demmer for all my servicing needs, and for my future car purchases. More

Great experience. Went out of the way to find the right car and worked with me the whole way. This is the place to go for any car purchase. car and worked with me the whole way. This is the place to go for any car purchase. More

My experience with Jack Demmer was extremely positive. Due mainly to salesperson, Jason Koch, he was very helpful. informative and courteous.I am satisfied with quality and price of vehicle. I will defini Due mainly to salesperson, Jason Koch, he was very helpful. informative and courteous.I am satisfied with quality and price of vehicle. I will definitely return to Jack Demmer and as for Jason Koch. The experience was easy and quick. More