
Jack Demmer Lincoln
Dearborn, MI
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Don't bother setting an appointment I had an appointment set for 5:00pm at this dealership to drive a specific car. I drive up at 5:03pm and ask for the car to test drive, and the salesp I had an appointment set for 5:00pm at this dealership to drive a specific car. I drive up at 5:03pm and ask for the car to test drive, and the salespeople inform me that they allowed someone else to come in and test drive the car 5 minutes before I came in. Subsequently, I never got to even see the car because it was sold soon after the test drive. I understand that they're just trying to make money, but that was a pretty low move to not even honor a simple appointment. It seemed like a complete waste of time to have driven 40 minutes there and back to not even be able to drive the car I had an appointment to. I was called later the next day from the dealership to ask about my experience, and not once did they even mention or apologize for their blunder. I probably won't be coming back here for a car, and neither should you. A complete waste of time. More
I was absolutely delighted witha. my car and salesman I was absolutely delighted with a. my car and salesman Dan B. Touchless drive, and signing C. Friendliness and welcome!!! The entire teamwas helpf I was absolutely delighted with a. my car and salesman Dan B. Touchless drive, and signing C. Friendliness and welcome!!! The entire teamwas helpful and friendly!!!! More
No problems with service, salesperson addressed questions. Dealership adjusted to me inquest needs regarding titling, etc. Paperwork was ready upon arrival, salesperson demonstrated how to use app questions. Dealership adjusted to me inquest needs regarding titling, etc. Paperwork was ready upon arrival, salesperson demonstrated how to use app. More
The guys at Demmer Quick Lane always take good care of my car. Every time I take my car in for service I know I’m gonna get quality service which is why I’m a repeat customer. car. Every time I take my car in for service I know I’m gonna get quality service which is why I’m a repeat customer. More
To Josh Hershey, Jim Kemper and the entire JDL team . This was a new experience for me . Thank you for an awesome & exciting ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ experience 😋😋 Gloria Davis This was a new experience for me . Thank you for an awesome & exciting ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ experience 😋😋 Gloria Davis More
Called and talked with Joe in Service and then dropped the car off . Joe made sure I knew they would need my vehicle for a couple of days. Car was completed when promised and as always, in immaculate cond the car off . Joe made sure I knew they would need my vehicle for a couple of days. Car was completed when promised and as always, in immaculate condition. More
Great place for my oil changes.for two cars. Also, should mention that the guys have provided good advice on other repairs that are needed to be scheduled. mention that the guys have provided good advice on other repairs that are needed to be scheduled. More
Ron Zelyez and Elisabeth Fardou did a phenomenal job assisting me with purchasing my vehicle during this pandemic! They were courteous and patient as I learned to navigate completing the deal electronic assisting me with purchasing my vehicle during this pandemic! They were courteous and patient as I learned to navigate completing the deal electronically. I am very pleased with my new vehicle and am pleased to be a long-standing Jack Demmer Dearborn customer! Dionne Shell More
I have been using this dealership going on 5 years. It has always been a very professional experience and with going online to review cars has been a little challenging but we got through it and I am very has always been a very professional experience and with going online to review cars has been a little challenging but we got through it and I am very satisfied with are new normal currently but being one on one with a salesperson is hopefully going to be back. More
Fast and very professional I would highly recommend. The staff is very friendly and always ho above and beyond to take care of me properly staff is very friendly and always ho above and beyond to take care of me properly More