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Jack Giambalvo Buick GMC

York, PA

4.5
41 Reviews

1390 Eden Road

York, PA

17402

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Showing 41 reviews

April 13, 2024

I have been coming to this dealership for 6 1/2 years. Great service every single time. More

by jodnancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Peterson
Apr 15, 2024 -

Jack Giambalvo Buick GMC responded

We are happy to hear that Ben and our team have continued to earn your business for the past 6 and half years! Thank you for the kind words and taking the time to share, it is truly appreciated along with your business. Take care and have a great week!

April 03, 2024

Excellent help with learning about the Acadia and how everything works. Service and all the new features. More

by coachheinie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willa Chance Sales Consultant , Ben Peterson
Apr 03, 2024 -

Jack Giambalvo Buick GMC responded

We are thrilled to hear about your great buying experience with Willa at our dealership! Thank you for the kind words and taking the time to share, it is much appreciated along with your business. Take care, welcome to the Giambalvo family and enjoy the new Acadia!

February 25, 2024

Great service, easly to get appointment when I need to get in for service, they also get the job done in a quick manner More

by Snowpro440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Mailman
Feb 26, 2024 -

Jack Giambalvo Buick GMC responded

We are happy to hear our service team continues to provide you with quick and excellent service! Thank you for taking the time to share, it is much appreciated along with your business. Take care and have a great week!

February 19, 2024

We had a recurring problem with how our Enclave was riding. After 3 visits to the dealership, they finally found the problem and repaired it to our satisfaction. We were happy with the end result. We More

by wkoontz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Peterson
Feb 20, 2024 -

Jack Giambalvo Buick GMC responded

We are happy to hear our team was able to fix the issue for you! Thank you for the kind words and taking the time to share, it is much appreciated along with your business. Take care and have a great day!

November 21, 2023

Easy buying process. Sales manager fair and did not pressure me. Great selection of used GMC vehicles. More

by ErkDllr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bern Little
Nov 21, 2023 -

Jack Giambalvo Buick GMC responded

We are happy to hear about your no pressure buying experience at our dealership! Thank you for taking the time to share, it is much appreciated along with your business. Take care and have a great day!

July 22, 2022

I would like to thank Bern Little for his expertise on selling and explaining every aspect of my Terrain! He answered any and all questions that we had (lol). He remembered the specifics and kept me inf More

by cntrygrl0680
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bern Little
Jul 25, 2022 -

Jack Giambalvo Buick GMC responded

We are so happy to hear about your great experience with Bern and our dealership! Thank you for taking the time to review us, we sincerely appreciate it and your business! If there's anything else we can help with, please don't hesitate to reach out. Take care and have a great week!

July 14, 2022

Sales department was greedy, opportunistic and unprofessional. I would NEVER buy a vehicle from this company afeter my experience. Additionally I have and will continue to tell anyone I know to NE More

by mc_marino
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bern
Jul 14, 2022 -

Jack Giambalvo Buick GMC responded

We are sorry that we couldn't reach an agreement on the trade value of your vehicle. We presented you with an offer amount that you had originally asked for and that was fair.

Jul 15, 2022 -

mc_marino responded

You're kidding me, right! I knew what the trade in value for my vehicle was before I even went to your dealership. I told Bern that his original offer was too low. He told me that they would re-evaluate when my new vehicle came in (for which I was paying full sticker price). My truck ws then re-appraised with a very slight increase, still way below market "trad-in" value. The icing on the cake wa when I responded that the trade-in offer was too low, I was just haded my keys and told to have a nice day!

March 31, 2022

Quick, efficient service from a friendly, respectful, knowledgeable staff! Also, comfortable, clean customer lounge. Thank you! More

by melodywise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know individual names
Mar 31, 2022 -

Jack Giambalvo Buick GMC responded

We are happy to hear about your great experience with our service department! If there's anything else we can help with, please don't hesitate to reach out. Take care and have a great day!

March 01, 2022

Lance Sease Joy and I just want to take the time to personally thank you for helping us with the recent purchase of the 2022 Buick Enclave. You went above and beyond to make sure we received t More

by rdemelio2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Sease
Mar 02, 2022 -

Jack Giambalvo Buick GMC responded

Ron and Joy, thank you for taking the time to let us know about your great buying experience with Lance at our dealership! We sincerely appreciate you taking the time to do so and I'll be sure to pass along your comments to him. If there's anything else we can assist with, please don't hesitate to reach out. Take care, have a great day and enjoy the new Enclave!

February 09, 2022

they took care of me without an appointment and worked me in.great service dept More

by mclintonjr52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Peterson
Feb 10, 2022 -

Jack Giambalvo Buick GMC responded

We are happy to hear about your great experience with our Service Department! If there's ever anything we could improve upon, please let us know during a future visit. Take care and have a great day!

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