Jack Giambalvo Hyundai
York, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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My wife and I recently bought a preowned vehicle and the dealership was low sales pressure, helpful and accommodating even though they were busy during car show week. dealership was low sales pressure, helpful and accommodating even though they were busy during car show week. More
Overall, very pleased Our experience with sales consultant Brian Dolan was positive from start to finish. Brian answered all of our questions in full and in a manner that Our experience with sales consultant Brian Dolan was positive from start to finish. Brian answered all of our questions in full and in a manner that we never felt rushed or pressured in any respect. The same was true with Mike Martin with respect to purchase of an extended warranty. In closing out the sale, Brian emphasized that we should call him with any questions or issues that might come up, which we appreciated. More
We would like to sincerely thank Ed and the financial We would like to sincerely thank Ed and the financial man for doing everything they could to help us get our new used car. My husband puts a lot of m We would like to sincerely thank Ed and the financial man for doing everything they could to help us get our new used car. My husband puts a lot of miles on our cars serving the Lord and we got a miraculous deal. May this dealership be blessed for its helpfulness and integrity. God bless all at Jack Giambalvo! Dean & Joan More
Great experience, buying process was quick and seamless. Definitely worth the drive to York to save money on a new car purchase. Thanks for the great experience. Definitely worth the drive to York to save money on a new car purchase. Thanks for the great experience. More
Nice staff but getting too expensive. I had a scheduled oil change and tire rotation. I waited almost an hour and a half. My bill was 78.00. I just think it’s way more than other places. I I had a scheduled oil change and tire rotation. I waited almost an hour and a half. My bill was 78.00. I just think it’s way more than other places. I also don’t enjoy waiting for so long. The staff were nice but did not keep me up to date on what was taking so long. I guess the wait time is normal?? It would of been nice to be told your gonna wait for over an hour with or without an appointment. At least respect my time. More
Very courteous and efficient. Vehicle was finished well in advance of estimated time. Price was reasonable considering the work to be done. Will continue to service my vehicle there. in advance of estimated time. Price was reasonable considering the work to be done. Will continue to service my vehicle there. More
Worked with Dillon on purchasing a Palisade. He was knowledgeable on the SUV and it’s features, the competition, and worked with us while we completed our brand comparisons. When we decided on the Pali knowledgeable on the SUV and it’s features, the competition, and worked with us while we completed our brand comparisons. When we decided on the Palisade he helped find our color choice, work up a finance package and contacted our insurance company to assist in the transfer to the new car. The entire process was seamless. Finally, he took extra time at the end of the day to review all the car functions and make sure we were comfortable before leaving. We will definitely recommend him to anyone who asks about our experience. More
The purchase was smooth. The salesman didn’t hassle or try to persuade me to get something that I didn’t want. Alec was a great salesman. try to persuade me to get something that I didn’t want. Alec was a great salesman. More
Good service and friendly staffThey were unable to solve Good service and friendly staff They were unable to solve my hands free Bluetooth calling issue however. The two ladies working the service desk gav Good service and friendly staff They were unable to solve my hands free Bluetooth calling issue however. The two ladies working the service desk gave it a good try. More
"Internet customers are not real buyers" - Bus. Dev. Manager I found a car online and wanted to ask a few questions and get a quote since I also have a trade in. The salesperson took my information around 12 noo I found a car online and wanted to ask a few questions and get a quote since I also have a trade in. The salesperson took my information around 12 noon and said he would get back to me with a quote shortly. The next day, I still had not received a response. I texted the salesperson, who replied, "its my day off." So then I called the dealership because I thought 48 hours was a bit long to have to wait for a quote. Ed Snyder (not sure of spelling) picked up and told me he's the Business Development Manager. As I tried to explain I thought having to wait so long for a simple price quote, he instead told me that internet customers are not real buyers so we don't work quotes like that. I explained that its not like I'm half way across the country. I'm 3 counties over in the same state, less than 100 miles away so I can make it from my door to the dealership in less than 2 hours. Apparently, this didn't matter to Mr. Snyder. He then told me that the car was sold the previous night anyway so continuing the conversation was a waste of time. Its 2 days later and the car is still listed for sale online on several sites, Funny thing though, the car is still showing available for sale on their website (and several others) 2 days later. Way to treat a customer who has money in hand ready to buy!!! More




