Jack Giambalvo Hyundai
York, PA
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772 Reviews of Jack Giambalvo Hyundai
Do not use this dealership to purchase or service a vehicle. I purchased a brand new cx90 from them and was told they would only negotiate, if I left a 10 on their Mazda new car survey. So the first vehicle. I purchased a brand new cx90 from them and was told they would only negotiate, if I left a 10 on their Mazda new car survey. So the first shady practice was the bribe. The shady service practice occurred this week. I purchased a brand new cx30 from a different dealership that was not local to my area several months ago. The car has under 9000 miles and started to misfire. I took it to Jack Giambalvo Mazda in York Pa to have it checked out since it is still under the factory warranty. They sent me a video showing some incredibly dirty gas with foreign material in it that would clog fuel injectors at a minimum making any vehicle inoperable. My car was still running it was just misfiring inconsistently. They then informed me that the gas had come out of my car, even though they could not provide video evidence showing the dirty gas being removed from my car. They then told me they rearranged coils on the car that magically fixed the car that allegedly still had grim filled gas in it and that the warranty would not be applied because there was dirty gas in the car. They charged me a $175 diagnostic fee which was oddly the same cost as some “premium” service program that they offered that supposedly provided car washes and other perks. They also notated that they had run my car through the car wash on the receipt, but when that was obvious that it had not occured, they lied and said it had been washed yesterday and when I asked how algae, which was evident on the car, grew on the car overnight they admitted it hadn’t been done at all. This dealership lies to your face and should be investigated for illegal practices. Hopefully enough people will realize this is a corrupt dealership and it will lose enough business to be shut down in the future, because it is not customer oriented at best and seems to engage in questionably legal business practices at worst. More
The process was done in a timely manner, the staff was very attentive to my needs. I will get my next vehicles from Giambalvo for sure! Very pleased with this dealer. very attentive to my needs. I will get my next vehicles from Giambalvo for sure! Very pleased with this dealer. More
We recently bought a new car in May 2026. This was the 5th vehicle we have purchased from Jack Giambalvo since 2012. It was a lease though. I want to thank Adam for treating me as a person This was the 5th vehicle we have purchased from Jack Giambalvo since 2012. It was a lease though. I want to thank Adam for treating me as a person and listening to my needs. He never tried to push me into buying but gave me all my options. I bought this car the next day! We had an Elantra, Sonata, Tuscan for my daughter, and 2 Santa Fe’s. Our new Santa Fe is a great car all around. We love it! My wife drives it. My Sonata is a 2012. My engine went out at 168,000 miles. I was going to the dealer to buy a new car the next day and they informed me there was a recall. That year they had some issues with engines and they said I was getting a new engine for free! I said well how much is the labor going to be? They said Hyundai was covering it all! I knew then I never wanted to work with another company. I still drive the Sonata and now have 265,000 miles total on it. I may never sell it! More
Best transaction we have ever had buying a car. Our salesman Cody was very professional, knowledgable and did not pressure us. Manager Garrett and finance guy Jim were also very helpful in negotia Our salesman Cody was very professional, knowledgable and did not pressure us. Manager Garrett and finance guy Jim were also very helpful in negotiating our deal. We are in our 60s and have bought many cars over the years and his was the smoothest purchase ever. We were completely unfamiliar with this dealership before purchasing our car but would definitely recommend them. More
My second car, the dealership is professional, and friendly. Non- pressure in selling, but finding you a fit with the car of your choice. Ed Ditzel was wonderful both times in assisting me with my nee friendly. Non- pressure in selling, but finding you a fit with the car of your choice. Ed Ditzel was wonderful both times in assisting me with my needs. So much so, my son bought a car from him 10 years ago, and will be buying yet another this month. Great people, atmosphere is friendly and they listen . More
They sell cars with lies and then they don’t even show their faces and ignore you. They tell you that the cars have been certified but they don’t really make sure to inspect the vehicle correctly they do their faces and ignore you. They tell you that the cars have been certified but they don’t really make sure to inspect the vehicle correctly they do a eye inspection for what they can see on a simple view and that’s all they do. I don’t recommend them to anyone. More
Our salesman and the dealership were very helpful in finding the car we wanted. We were seeking a 2025 as the 2026 we’re coming out. finding the car we wanted. We were seeking a 2025 as the 2026 we’re coming out. More
Everyone was super helpful and friendly. I would 100% percent recommend going to this dealership. I felt as if they were transparent and genuine throughout the whole process. I would 100% percent recommend going to this dealership. I felt as if they were transparent and genuine throughout the whole process. More
In my 50+ years best transaction. The mega dealers in my area, 16929 are not very knowledgeable, they have lied, at least 2 dealers, it is frustrating. Jack Giambalvo Hyundai was grea The mega dealers in my area, 16929 are not very knowledgeable, they have lied, at least 2 dealers, it is frustrating. Jack Giambalvo Hyundai was great. I am 3hrs away and worked with Travis on email and text. When I told them I was 3hrs away they offered me a deal that was $3k less, their honesty and communication sealed the deal. Constantly keeping me informed so my time there would be short and it was as much as possible. The Tucson was ready, only negative was a little dirt on the seat, they took care of it right away. All the paperwork was ready, they were friendly, knowledgeable and did not push all the propaganda, I did not have upper management come visit me to waste my time trying sell protection programs like they do in my area. They offer free lifetime inspections, including other vehicles in my household. I would highly recommend them. More
James is outstanding! From the moment of first contact to the closing of the deal to the after purchase follow-up and every moment in between, James was professional, hone From the moment of first contact to the closing of the deal to the after purchase follow-up and every moment in between, James was professional, honest, dedicated to superior customer service, fair, understanding and a great listener. He truly wanted my car leasing experience to be the best it could be and for me to be happy at the end of the process. My only regret is that I don’t live closer to this dealership so I could visit these nice people like James and his co-workers if the need arises. But alas, James has assured me that he is there to answer my calls should I have any questions or concerns. Now I call that customer service beyond the call of duty. If you want someone who truly cares about treating a potential customer right from the start, James is the man for you. Thank you James for helping me obtain a great car at a great and fair price for my family. You are simply the best!! BK:) More


