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Jack Giambalvo Hyundai

York, PA

4.4
772 Reviews

2425 Industrial Highway

York, PA

17402

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772 Reviews of Jack Giambalvo Hyundai

August 18, 2026

Do not use this dealership to purchase or service a vehicle. I purchased a brand new cx90 from them and was told they would only negotiate, if I left a 10 on their Mazda new car survey. So the first More

by Hbennett1759
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen
Aug 21, 2026 -

Jack Giambalvo Hyundai responded

Hi Heather, Thank you for sharing your concerns. We take accusations regarding our business practices seriously and would like to clarify a few points regarding your experience. First, the CX-30 referenced in your recent service visit was not purchased from Jack Giambalvo Hyundai, and this was a duplicate review left on our Mazda store's page. While we are happy to perform warranty-related diagnostics on Mazda vehicles regardless of where they were purchased, warranty coverage is ultimately determined by Mazda's guidelines and the cause of the concern. During the diagnostic process, our technicians found contamination and debris in the fuel sample taken from the vehicle. Unfortunately, we do not have a video showing the fuel being removed from the tank and poured through the filter. The video provided was intended to document the condition of the fuel sample and the foreign material that was discovered. Fuel contamination is not considered a manufacturing defect and therefore is not covered under Mazda's factory warranty. Because we have no way of knowing where or when the fuel contamination occurred, we are also unable to determine its source. We do apologize for the confusion regarding the complimentary car wash. If the repair order indicated that the vehicle was washed when that service was not completed, that should have been communicated accurately. We understand that you disagree with the findings and are disappointed with the outcome. However, our recommendations and warranty determination were based on the condition found during the diagnostic process and Mazda's warranty guidelines, not where the vehicle was purchased. Our service manager, Dan, will be reaching out to you to discuss this further. Thank you for giving us the opportunity to address your concerns.

August 03, 2026

The process was done in a timely manner, the staff was very attentive to my needs. I will get my next vehicles from Giambalvo for sure! Very pleased with this dealer. More

by riverajoseruben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Dolan, Carl Brinkerhoff, Internet Online Assistant
Aug 03, 2026 -

Jack Giambalvo Hyundai responded

Thank you for the wonderful review. We are thrilled to hear your experience was timely and that our team was attentive to your needs throughout the process. It means a lot to know you've chosen us for your future vehicle purchases. We truly appreciate your trust and look forward to helping you again when the time comes. Enjoy your new vehicle! 🚗😊

June 09, 2026

We recently bought a new car in May 2026. This was the 5th vehicle we have purchased from Jack Giambalvo since 2012. It was a lease though. I want to thank Adam for treating me as a person More

by Scott Reiber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam (salesman), Carl Brinkerhoff, Internet Online Assistant, Kenect Reputation
Jun 10, 2026 -

Jack Giambalvo Hyundai responded

Thank you for your detailed feedback and loyalty to Giambalvo Hyundai York. We appreciate hearing about your positive experiences with our team and vehicles. Your continued trust means a lot to us.

April 26, 2026

Best transaction we have ever had buying a car. Our salesman Cody was very professional, knowledgable and did not pressure us. Manager Garrett and finance guy Jim were also very helpful in negotia More

by Jennifer A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Internet Online Assistant
Apr 26, 2026 -

Jack Giambalvo Hyundai responded

Jennifer, thank you so much for the incredible review. It really means a lot to hear this was the smoothest car buying experience you have had! We are glad Cody, Garrett, and Jim all took great care of you and made the process professional and pressure free. That is exactly what we strive for! We truly appreciate the recommendation, especially since this was your first time with us. Enjoy your new vehicle and thank you again for choosing us. 🚗

March 23, 2026

My second car, the dealership is professional, and friendly. Non- pressure in selling, but finding you a fit with the car of your choice. Ed Ditzel was wonderful both times in assisting me with my nee More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Ditzel, Internet Online Assistant
Mar 24, 2026 -

Jack Giambalvo Hyundai responded

Thank you for sharing your experience with Giambalvo Hyundai York. We're glad our team could assist both you and your son in finding the right car. Wishing you the best with your new vehicle.

Mar 24, 2026 -

Jack Giambalvo Hyundai responded

Michael, thank you for the continued trust and loyalty! It really means a lot to us. We are glad to hear Ed has taken great care of you over the years and that your family continues to come back to work with him. We truly appreciate your kind words about the team and atmosphere, and we look forward to helping you and your son for years to come!

October 14, 2025

They sell cars with lies and then they don’t even show their faces and ignore you. They tell you that the cars have been certified but they don’t really make sure to inspect the vehicle correctly they do More

by suamy_91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carl Brinkerhoff, Internet Online Assistant, Kenect Reputation
Oct 15, 2025 -

Jack Giambalvo Hyundai responded

Hi Suamy, we apologize that your experience wasn’t what you expected. We’ve invested $1,000 to address concerns that weren’t obvious at the time of sale and appreciate your feedback.

August 31, 2025

Our salesman and the dealership were very helpful in finding the car we wanted. We were seeking a 2025 as the 2026 we’re coming out. More

by Louise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Brinkerhoff, Internet Online Assistant, Kenect Reputation
Sep 02, 2025 -

Jack Giambalvo Hyundai responded

Louise, We’re so glad we could help you track down the exact car you wanted! Perfect timing, too—snagging that 2025 before the 2026s rolled in. Thanks for choosing us and enjoy your new ride!

August 31, 2025

Everyone was super helpful and friendly. I would 100% percent recommend going to this dealership. I felt as if they were transparent and genuine throughout the whole process. More

by Makaela606
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec Deetz , Carl Brinkerhoff, Internet Online Assistant, Kenect Reputation
Sep 02, 2025 -

Jack Giambalvo Hyundai responded

Makaela, this means so much to us—thank you! We’re thrilled you felt taken care of and appreciated the transparency. We’ll keep working hard to make sure every experience feels just as genuine. Thanks again for the recommendation and enjoy your new ride!

March 19, 2025

In my 50+ years best transaction. The mega dealers in my area, 16929 are not very knowledgeable, they have lied, at least 2 dealers, it is frustrating. Jack Giambalvo Hyundai was grea More

by Ahjh80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Small, Carl Brinkerhoff, Internet Online Assistant, Kenect Reputation
December 18, 2024

James is outstanding! From the moment of first contact to the closing of the deal to the after purchase follow-up and every moment in between, James was professional, hone More

by BMK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kotelnicki, Internet Online Assistant
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