Jack Giambalvo Hyundai

Excellent caring service. Great staff. Highly recommend Jack Giambalvo for not only service but also the body shop with Maurice and the sales team. Great dealership Jack Giambalvo for not only service but also the body shop with Maurice and the sales team. Great dealership More

This was the VERY BEST car buying experience ever! Ed Ditzel is super knowledgeable with a no-nonsense approach. Ed & Mike both streamlined the process to our requests. Thank u BOTH and we will return! Ditzel is super knowledgeable with a no-nonsense approach. Ed & Mike both streamlined the process to our requests. Thank u BOTH and we will return! More

I always receive exceptional service here. Great staff, responsive and pleasant. I had my engine replaced and was given a brand new loaner. The dealer and Hyundi took care of me. What could have been dif responsive and pleasant. I had my engine replaced and was given a brand new loaner. The dealer and Hyundi took care of me. What could have been difficult situation was made prett much painless. Thank you. More

We were out right lied to buy this dealership. They cheated us out of $1,000 and refused to return it don't deal with them cheated us out of $1,000 and refused to return it don't deal with them More

Thank you. With everything going on with Covid19 and still getting the great service shows the true customer service culture you have at Jack Giambolvo. Please thank your associates for the daily risk t still getting the great service shows the true customer service culture you have at Jack Giambolvo. Please thank your associates for the daily risk they take in today's Covid19 environment. More

Very professional. Seized engine, they got my car back on the road in less than a week. Kept me in the loop throughout the process. on the road in less than a week. Kept me in the loop throughout the process. More

Words can’t describe the service you receive at this place! Everyone here is pleasant, knowledgeable and ready to help you! Along with our oil change, we received a free car wash and all in less than an place! Everyone here is pleasant, knowledgeable and ready to help you! Along with our oil change, we received a free car wash and all in less than an hour. We were very happy! More

Great service, everyone was very friendly. Waiting room was very clean and comfortable. This was the first time I’ve been here. My first car was very clean and comfortable. This was the first time I’ve been here. My first car More

Service provided was exactly what was requested. Service was completed in a reasonable time. Wish I had the complimentary maintenance provided on the 2020 cars. was completed in a reasonable time. Wish I had the complimentary maintenance provided on the 2020 cars. More

Watch Out for this place I recently leased a vehicle from them. I requested a Monroney Sticker so I would have all information and pricing about the vehicle. We came to a deal and a few days later while goin them. I requested a Monroney Sticker so I would have all information and pricing about the vehicle. We came to a deal and a few days later while going through my glove box I found the original Monroney Sticker and that's when I noticed the price was different from the one they sent me. I started to do some research and what I discovered was Hyundai raised the pricing on the Palisade, effective January 7, 2020. All MSRPs went up by $225 plus a $225 hike in destination charge and Hyper White now costs an extra $300. That's a total of $550 difference in the price between both stickers. The reason the monroney stickers do not match on my vehicle is because it was built before the price change in November 2019. Anything built after January would show the new price increase. Their Monroney is digital so they updated the price so they could charge the new pricing and they also hide the fact the vehicle came from another dealer. When I questioned them about it I was told the difference of $550 was the cost of the dealer trade. I have never heard of a dealer paying $550 for a dealer trade especially when that dealer is about 1 hour away. When they trade they buy the other vehicle from that dealer at invoice minus holdback. The other dealer will do the same with them and they only have to send one driver to get the vehicle and usually its the salesperson. Since this dealer had the vehicle it was either a lost sale or the more likely case is that the other dealer needed a vehicle from them and had brought it to them. That would mean it did not cost them any additional fees for the vehicle. My truck was a dealer trade and it was 3 hours away and the MSRP on the monroney label was the same as what the dealer had told me when the truck arrived. I have never had an issue like this with the sticker price before. To me this is wrong for them to supply the incorrect Monroney label and misrepresent the price just to make profit. When I questioned the dealer about this the salesperson said that's what I was told was the price difference and that the MSRP was irrelevant based on the deal we agreed to. They are unwilling to do the right thing and maintain their integrity. This is what gives dealers bad names and makes people hate shopping for cars. The issue is with the increase in MSRP that affects the lease payments. So because they chose to change the MSRP and make it more expensive the lease payment are about $10 -$20 a month more expensive than they should be. I should have walked away to another dealer when they quoted me the wrong money factors for the lease kept sending me the wrong vehicle information More