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Jack Giambalvo Hyundai
York, PA
772 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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772 Reviews of Jack Giambalvo Hyundai
December 25, 2019
Good service and friendly staffThey were unable to solve Good service and friendly staff They were unable to solve my hands free Bluetooth calling issue however. The two ladies working the service desk gav Good service and friendly staff They were unable to solve my hands free Bluetooth calling issue however. The two ladies working the service desk gave it a good try. More
by Wmvangreen
Employees Worked With
Michelle Lease
December 19, 2019
"Internet customers are not real buyers" - Bus. Dev. Manager I found a car online and wanted to ask a few questions and get a quote since I also have a trade in. The salesperson took my information around 12 noo I found a car online and wanted to ask a few questions and get a quote since I also have a trade in. The salesperson took my information around 12 noon and said he would get back to me with a quote shortly. The next day, I still had not received a response. I texted the salesperson, who replied, "its my day off." So then I called the dealership because I thought 48 hours was a bit long to have to wait for a quote. Ed Snyder (not sure of spelling) picked up and told me he's the Business Development Manager. As I tried to explain I thought having to wait so long for a simple price quote, he instead told me that internet customers are not real buyers so we don't work quotes like that. I explained that its not like I'm half way across the country. I'm 3 counties over in the same state, less than 100 miles away so I can make it from my door to the dealership in less than 2 hours. Apparently, this didn't matter to Mr. Snyder. He then told me that the car was sold the previous night anyway so continuing the conversation was a waste of time. Its 2 days later and the car is still listed for sale online on several sites, Funny thing though, the car is still showing available for sale on their website (and several others) 2 days later. Way to treat a customer who has money in hand ready to buy!!! More
by A motivated buyer
Employees Worked With
Ed Snyder
December 17, 2019
Awesome and ease of buying. I want to thank Ed Ditzel very much for his patience and help through the process of me buying a new vehicle. He also did a great job in showing me al I want to thank Ed Ditzel very much for his patience and help through the process of me buying a new vehicle. He also did a great job in showing me all of the features of the Kona SEL and paired my phone as well. More
by jacqueline.harmon
Employees Worked With
Mike Martin, Ed Ditzel
December 11, 2019
Got a good internet quote on a new Hyundai, worked with salesman via text, completed most of the paperwork via the web and completed the transaction in person the next day. Brian Dolan went the extra mil salesman via text, completed most of the paperwork via the web and completed the transaction in person the next day. Brian Dolan went the extra mile to make it easy and friendly. Fast, easy and honest transaction. More
by finaddict1
Employees Worked With
Michelle Depke, Jayme Cabott, Brian Dolan
December 04, 2019
I brought my Hyundai in for a recall. The staff was professional and thorough and the service was quick. My car was even washed before it was returned to me! professional and thorough and the service was quick. My car was even washed before it was returned to me! More
by joe
Employees Worked With
Michelle Lease
December 02, 2019
Billy, the service employee was friendly and communicated clearly. The service was completed timely and in a quality manner. We had no concerns as usual. clearly. The service was completed timely and in a quality manner. We had no concerns as usual. More
by Jebowman
Employees Worked With
Billy, Chris Brown
November 27, 2019
Dillan was first class, very knowledgeable and did not pressure. The price was very competitive compared to other dealerships in the area. We had a great car buying experience. pressure. The price was very competitive compared to other dealerships in the area. We had a great car buying experience. More
by Pjcherok
Employees Worked With
Dillon Brinkerhoff
November 23, 2019
Great dealership with great service On time service Great dealership with great service On time service washed my car no charge Brought in my second Hyundai and received the same great service I’ve c Great dealership with great service On time service washed my car no charge Brought in my second Hyundai and received the same great service I’ve come to expect More
by Rfbech
Employees Worked With
Michelle Lease
