Jack Ingram Volkswagen
Montgomery, AL
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384 Reviews of Jack Ingram Volkswagen
Excellent and friendly staff! Did over promise, but exceeded my expectations. They were able to get my vehicle back to me when promised. Did over promise, but exceeded my expectations. They were able to get my vehicle back to me when promised. More
I drove from Mobile,al to Montgomery just to use this dealership. I worked with Mario Powell and I can say he is the best car salesman I have ever worked with. If you want a honest upfront salesman use dealership. I worked with Mario Powell and I can say he is the best car salesman I have ever worked with. If you want a honest upfront salesman use Mario. We are actually in the process of buying our second car from him. More
We purchased our vehicle from this dealership with no issues, HOWEVER the service department lacks an awful lot to be desired. It’s extremely difficult to get a timely appointment for something as simple issues, HOWEVER the service department lacks an awful lot to be desired. It’s extremely difficult to get a timely appointment for something as simple as an oil change. Due to covid, there is no courtesy shuttle NOR do they offer a loaner while your vehicle is receiving service. After purchasing a $60k vehicle-it would be nice to have some other option other than spending your entire day with the service department. All of the service technicians have always been polite-but it’s clear that they have no true leadership or guidance. Time is poorly managed and your time as a customer is NOT VALUED here. More
Everyone was very nice when I went for my appointment for a recall. It was done in record time then they cleaned my VW to look like new! Thank you all for treating me as an important person, even though I a a recall. It was done in record time then they cleaned my VW to look like new! Thank you all for treating me as an important person, even though I am a Senior person! More
Very kind and efficient. I was kept informed of the process and the amount of time it was taking to get everything done. I was kept informed of the process and the amount of time it was taking to get everything done. More