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Jack Kain Ford Inc.

Versailles, KY

Overview
Employees
Reviews
Vehicles
4.7
797 Reviews
We're a family-owned dealership, built on a foundation of honesty and integrity. From the moment you walk into our showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with Jack Kain Ford a good one - for the life of your vehicle. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place. We are a One Price Best Price dealership. Meaning, the price you see online & on the vehicle is the price you pay to get on the road. The only other charges you would incur would be options like warranties and such, added in the finance office. Once you choose your vehicle, our goal is to have you on the road, driving your beautiful new vehicle in under an hour. No haggling for hours and hours. The price you see is the price you pay. A true passion for cars, customers, and family. Lexington native Jack Kain knew long before purchasing his first dealership that he would spend his life working in the automotive industry. The son of a dairy farmer, Jack learned the true meaning of a "hard day's work" at a very young age, and although he appreciated and respected his father's line of work, he knew that it wasn't for him. While attending the University of Kentucky in 1947, Jack sold cars part time. It came to him easily, as his customers picked up on his honest approach and genuine concern for their satisfaction. Those qualities would soon define Jack's reputation in his community, and after spending several years stationed in Alaska during the Korean War, Jack returned home with high ambitions.
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3405 Lexington Rd

Versailles, KY

40383

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Showing 797 reviews

August 06, 2025

Buyer Beware Jack Kain Ford gives credence to the stereotypical used car dealer/salesman. They advertise "One price Best price", but they fail to mention that this price is only "Best" for themselve More

by Kara
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt McCall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Kain
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Aug 06, 2025 -

Jack Kain Ford Inc. responded

We are very sorry that you were dissatisfied with your experience with our One Price Best Price model. 99% of our guests absolutely love our One Price Best Price model. For most it is an escape from the stressful negotiations routinely seen at car dealerships. All of our marketing stresses our One Price philosophy, which allows our guests to be fully aware of the pricing before they visit our store. In fact, most people who visit our store do so as a result of our pricing model. On occasion, when a guest is adamant about negotiating the price of a vehicle, we do our best to explain why we are unable to lower the price due to negatively effecting the integrity of the program. We are sorry that we came across in a negative manner when you insisted on negotiating the price of the vehicle. The particular vehicle that you were interested in happened to be a classic car that was very unique. In fact, there were only 6 for sale in the United States that matched its unique content. We are sorry that you did not feel the pricing on the vehicle was fair, but based upon the limited market data we had to look at, we did our best to price it fairly. It is currently our number one viewed car on the internet. The previous owner shared with us that he would occasionally take this vehicle to car shows and had won a few trophies over the years. Again, we are very sorry that you did not have a good experience and wish you the best in your search for a vehicle. 

Aug 08, 2025 -

Kara responded

This response proves that your sales team is more interested in being right than being customer oriented. I will continue to caution anyone considering this dealership. Mr. Kain even texted my husband to complain that I wanted to see justification for the price. A 2004 solara with 192,000 miles is not a classic car. I hope other buyers will take note of your response and shop elsewhere.

August 05, 2025

A great dealership always takes care of my cars and answer all my questions and are glad to help in anyway they can it’s nice know next time I need service or help with buying a car they will be there More

by dvbc13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Wooldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Fister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abbey Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Tackett, Teresa Rynard
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Aug 06, 2025 -

Jack Kain Ford Inc. responded

We’re really grateful and appreciate you taking the time to share your opinion about your experiences with the Quick Lane, our Service Dept., and Sales. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. We look forward to seeing you again in the future.

August 05, 2025

They are always courteous, helpful & try to answer my questions. I would recommend them to my family and friends. More

by pastorterrymoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Baylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2025 -

Jack Kain Ford Inc. responded

Thank you Pastor Moore, we appreciate your business and we're here for you anytime you need us. Happy driving sir.

August 05, 2025

I have had excellent service over the last 5 years. I love the valet and at-home recall service. More

by SJABC19
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not catch the names.
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Aug 06, 2025 -

Jack Kain Ford Inc. responded

Thank you for sharing your rating with us and the community. We're thrilled you enjoy the Shuttle Service and Mobile Service. We also offer free Pickup/Delivery if you'd prefer to stay at home, work or school, we'll service it deliver it back to your driveway same day. Thank you for your continued business and happy driving!

August 05, 2025

Wonderful place to work with! They are honest and caring! Tanner has helped us so much. More

by Jenniferlpeyton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner
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Aug 06, 2025 -

Jack Kain Ford Inc. responded

Thank you for taking the time to write a positive review! Tanner has always gone above and beyond for his customers so we are not shocked, but very happy that this is your experience. We appreciate you and your business!

August 03, 2025

They were professional and on time. a have used them before and have always been sarisfied with the service. More

by allie207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont know who did the work.
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Aug 06, 2025 -

Jack Kain Ford Inc. responded

Thank you for your business! We are excited to hear that you are a returning customer. Thank you for taking the time to leave a positive review!

August 02, 2025

Brad did I great job taking care of me and my vehicle during my appointment!! More

by sheltonms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Baylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2025 -

Jack Kain Ford Inc. responded

Thank you for your business! Brad is an important part of our team, and we are so excited to hear about your positive experience with him. We appreciate you taking the time to leave us a 5-star review!

August 01, 2025

Getting warranty work done is near impossible when they declare what is and isn't covered even if there are a few scratches. They're quick to associate with the Ford brand when things are good and then di More

by Chris A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abbey Ross
2.0
This rating includes all reviews, with more weight given to recent reviews.
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July 31, 2025

Always pleasant cooperative knowledgeable. Tries very hard to accommodate your schedule. Even will come pick your vehicle up and return after service is done! More

by jimpatterson42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name..but very curtious
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Aug 06, 2025 -

Jack Kain Ford Inc. responded

Thank you for your business! Our team is motivated to make getting service done, easy. The pickup and delivery service tries hard to keep the process stress-free. We appreciate you, and you taking time to leave a review!

July 30, 2025

I have bought 23 new trucks in my life and jack Kain Ford has been the best buying experience of all the dealerships I’ve been to thanks to all the guys at jack Kain Ford. Charles wood More

by Charles.wood4150
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Kain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Kain
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Aug 06, 2025 -

Jack Kain Ford Inc. responded

Thank you for sharing your positive experience! Our team is motivated to treat every customer like family. which means we work hard to make the process easy and stress-free. We appreciate you and your business!

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