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Jack Kain Ford Inc.

Versailles, KY

4.7
233 Reviews
We're a family-owned dealership, built on a foundation of honesty and integrity. From the moment you walk into our showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with Jack Kain Ford a good one - for the life of your vehicle. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place. A true passion for cars, customers, and family. Lexington native Jack Kain knew long before purchasing his first dealership that he would spend his life working in the automotive industry. The son of a dairy farmer, Jack learned the true meaning of a "hard day's work" at a very young age, and although he appreciated and respected his father's line of work, he knew that it wasn't for him. While attending the University of Kentucky in 1947, Jack sold cars part time. It came to him easily, as his customers picked up on his honest approach and genuine concern for their satisfaction. Those qualities would soon define Jack's reputation in his community, and after spending several years stationed in Alaska during the Korean War, Jack returned home with high ambitions.
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3405 Lexington Rd

Versailles, KY

40383

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Showing 233 reviews

October 16, 2021

I had the best experience working with JKF. Even during this difficult new car market, my salesman, Cody B., helped me get my new truck with everything I wanted. Closing process was simple, and fast. I was More

by catfishkid1986
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Andreoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2021

I had not visited a car dealership in many years due to primarily purchasing used vehicles in the past. My wife and I drove up and parked and were soon greeted by Caleb Florence, sales. Mr Florence was pr More

by LLV & NCV
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Florence
October 05, 2021

Jack Kain Ford is a great dealership! I purchased my first car from them. :) Caleb florence was one of the first faces that greeted me. He was very kind and conversational! He wanted to make sure I More

by jamisha.evans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Andreoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Florence
September 01, 2021

Awful experience! Tried for three days to buy a car and then at the end of the last day they told me that they sold it at an auction that morning.Zero integrity zero customer service. Imagine the experienc More

by craig
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nik Venn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase DeMoss
Sep 02, 2021 -

Jack Kain Ford Inc. responded

Good afternoon Craig, We take customer satisfaction seriously and are glad to hear from you. First, I would like to apologize for the frustration you experienced with our Sales department recently. I want you to know we appreciate your feedback, it will allow us to resolve future problems that occur and help us to improve our services. The email you requested from our General Sales Manager was sent this morning with further details as to the reason behind the sale of the vehicle you were interested in. We are truly sorry for the inconvenience and hope to offer you better services in the future. For any questions or further assistance, please reply to this message or call me at 859-873-6666. Bob Kain General Manager

July 13, 2021

We had the most wonderful young man helping us today! Well All the staff was pretty Great!! But Caleb Florence was above and beyond supper nice! More

by Wheatleymary94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Florence
May 27, 2021

I can honestly say that Kain Ford is the only dealership I've bought a second car from. Nik and the guys made the process painless, quick and we even had a little fun. More

by Escape
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Venn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021

My wife and I purchased a 2019 Ford F-250 truck on May 17, 2021, at Jack Kain Ford. Caleb, Sales Associate, was an exceptionally knowledgeable, friendly, patient, and all around professional young man th More

by harryhelton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
LuAnn Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Florence, Max Andreoni
April 30, 2021

I bought a 2017 Ford escape titanium from Jack Kain Ford Inc. in Versailles Kentucky. I was very impressed the way they treat you and the way they make you feel as soon as you go in the door. It’s a lot lik More

by rgmlabel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Sturgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nik Venn in sales and Max in financial services , Danielle Kirby
April 05, 2021

Had a great Experience with Kain Ford. Cody Meet us in the parking lot and we told him we were looking for an Exployer SUV. He brought us 3 cars to try out that day Exployer, Escape, Edge. After 2 hour More

by diana.rolph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Courtney
March 13, 2021

I found a truck at Jack Kain Ford listed through a Ford Blue Advantage search on Autotrader. My initial inquiry was responded to in a very timely manner by Amy T and our initial correspondence was personal More

by jjinstmbt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Venn
Mar 15, 2021 -

Jack Kain Ford Inc. responded

Thank you Tod for buying from our dealership, all the way from Colorado! You bought yourself a beautiful truck, we know you'll love it when it arrives. Thanks for the great review and we wish you many happy driving years with your new truck!

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