Jack Madden Ford Sales Inc

price gouging I called on a mustang they had on the lot. They gave me the price at full retail and would not go any lower. Then right when I was going to put a depo I called on a mustang they had on the lot. They gave me the price at full retail and would not go any lower. Then right when I was going to put a deposit on my credit card and pick the car up the following week they raised the price ten thousand dollars saying the demand for the vehicle was high! To me that's poor business practice! I feel bad for people who have had this happen to them. I asked for the owner to call me and they had some Kris guy call and say basically that's how it works on a high demand vehicle. They already make enough money on their vehicles as it is and Kris agreed but with the demand that is their policy to raise the price higher on vehicles according to demand I guess! More

Ask &I You Shall Recieve Went in there expecting not to get my truck traded in for exactly what I owed, which I couldn't afford anymore& get into something nice with a payme Went in there expecting not to get my truck traded in for exactly what I owed, which I couldn't afford anymore& get into something nice with a payment I can sustain! Well when I sat down with Ken(salesman) & told him my whole situation & what I needed to happen, He made it happen! They are great and hasslefree I would recommend them to anyone especially when the manager Jimmy was as understanding and willing to make it work! More

The most pleasant dealership I have been to. After spending what seemed like an endless day at other dealerships searching for a preowned truck.We came upon Jack Madden ford and were quickly gree After spending what seemed like an endless day at other dealerships searching for a preowned truck.We came upon Jack Madden ford and were quickly greeted by Al he had a very casual and relaxed demeanor which quickly put us at ease. We told Al we were looking for a preowned truck he showed us what they had and after a few minutes we found one that we liked.Al explained to us that it was precertified and what that entailed. We went for a test drive and returned to get a great deal.We made a deposit and the following day the truck was ready to go.Any questions that we had Al was happy to answer very knowledgeable and courteous.We give Al and Jack Maddens team a huge A plus.I highly recommend this dealership and Al the salesman to anyone looking for a new or used vehicle. Thanks Jack and Al. Paul and Oliver Dempsey More

Buying in the snow! Jason at jack madden ford...was phenomenal!!! Not only did me and my husband visit in a snow storm...our transmission was about to blow. Jason eased Jason at jack madden ford...was phenomenal!!! Not only did me and my husband visit in a snow storm...our transmission was about to blow. Jason eased our anxiety and assured us that he would do either in his power to meet our family's need. Not only did he meet them he exceeded them! We walked away with s fully loaded 2013 explorer with 20k miles... if your ever on the auto mile stop in and ask for Jason... oh did i mention it was only his third day with that dealership, the Jack madden team is lucky to have him!!!! Thanks Jason More

NICE JOB, COMFORTABLE ATMOSPHERE, KNOWLEDGEABLE PERSONNEL THE SERVICE WAS EXCELLANT & INFORMATIVE. AL TOOK TIME TO ANSWER ANY AND ALL QUESTIONS IN TERMS THAT WERE VERY UNDERSTANDABLE..HE WAS INTENTIVE TO WH THE SERVICE WAS EXCELLANT & INFORMATIVE. AL TOOK TIME TO ANSWER ANY AND ALL QUESTIONS IN TERMS THAT WERE VERY UNDERSTANDABLE..HE WAS INTENTIVE TO WHAT OUR VEHICLE NEEDS WERE. HE NEVER TRIED TO PUSH VEHICLES THAT WOULD NOT FIT OUR NEEDS. AL DID A GREAT JOB. I WOULD RECOMMEND THE DEALERSHIP TO ANYONE. More

Helpful Good Expierance. I went in looking for a new car and I was helped right away and found the right car for me at a good price!! Al was great! Good Expierance. I went in looking for a new car and I was helped right away and found the right car for me at a good price!! Al was great! More

Very helpful I received a letter from my insurance company stating that I needed to supply proof that I had a security system in order to continue to receive a dis I received a letter from my insurance company stating that I needed to supply proof that I had a security system in order to continue to receive a discount. I was unable to locate my copy of this agreement so I immediately called Al Abramson. He was busy with a customer but got back to me in a timely fashion and said he would take care of it right away. More

Unexpected new car purchase My wife and I were traveling to Norwood area for our granddaughter's birthday party. We had some extra time so we stopped by Jack Madden Ford just to My wife and I were traveling to Norwood area for our granddaughter's birthday party. We had some extra time so we stopped by Jack Madden Ford just to look the Ford Edge. We had seen Edges at other dealers but were not satisfied with the combinations of colors and options. Al helped us find an Edge which fit our budget with the options that were important to us. He also was able to explain some features unknown to us that he thought we would like. We worked out a price and bought the Edge. From the just looking mode to the purchase, Al helped us through all the steps in a very professional manner. More

Al abramson always willing to help Just got a new phone & was having difficulty syncing it with my escape, I remembered Al saying to come by any time with any questions so I went by on Just got a new phone & was having difficulty syncing it with my escape, I remembered Al saying to come by any time with any questions so I went by on a Sunday afternoon he came right out to help got everything squared away ininutes. Al''s the BEST!!! More