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Jack Madden Ford Sales Inc

Norwood, MA

Overview
Employees
Reviews
Vehicles
4.3
570 Reviews
Jack Madden Ford of Norwood Massachusetts is your New and Pre Owned Ford dealer for the greater Boston area. We are your local Ford dealer for Boston Norwood Sharon Canton Walpole Westwood Needham Dedham Stoughton and beyond! Jack Madden Ford offers years of experience with our professional trained sales staff and provides financing leasing warranties and top dollar for any trade in. With our convenient location less than 10 minutes away from Boston we serve customers from all over New England. Quality Customer Service and Best Pricing brings our clients back time and again to their #1 Boston Ford Dealer.
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825 Boston-Providence Turnpike

Norwood, MA

02062

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Showing 570 reviews

June 15, 2026

Overall good My experience was overall good. They finished the job within a timely fashion More

by ROBERTMARCELLO24
Recommend Dealer
Yes
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June 15, 2026

I was very pleased with the service provided, he was very quick and explained everything he was going to do More

by crandolph0
Recommend Dealer
Yes
Employees Worked With
They came to my house
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Jun 15, 2026 -

Jack Madden Ford Sales Inc responded

We are so glad that you had a great mobile service experience with Jack Madden Ford!

June 15, 2026

We decided to trade in our Expedition and purchase a new one. Toby Macort made our buying experience with Ford a pleasure! He was professional, very approachable and honest and we felt that he genuinely wan More

by KATHERINE.ROWLEY
Recommend Dealer
Yes
Employees Worked With
Toby Macort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toby Macort
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Jun 15, 2026 -

Jack Madden Ford Sales Inc responded

We are so glad that Toby was helpful to your car buying experience and hope that you love your new Ford! We will relay the kind words!

June 14, 2026

Not up front and transparent Provided minimal paperwork on the vehicle even though it was a brand new lease from Jack Madden to a customer who then traded it in More

by jaadsarg
Recommend Dealer
No
Employees Worked With
The pressure man
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Jun 15, 2026 -

Jack Madden Ford Sales Inc responded

To whom it may concern, we would be glad to look into this issue further but need some more details. To start off we never hide information on our vehicles that we are selling, so much so that we offer car faxs on every vehicle along with detailed information on safety checks to our used vehicles upon request. If you could please call 781-762-4200 and ask for Dylan we would be glad to look into it.

June 13, 2026

Nice people and i was in and out very fast and they did good work More

by Jaredgouveia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
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Jun 15, 2026 -

Jack Madden Ford Sales Inc responded

Thank you for leaving us a review Jared! We are so glad that Isabella took great care of you!

June 13, 2026

It was great. Got car back quick and everything looks good they did good work More

by mmcd7195
Recommend Dealer
Yes
Employees Worked With
Jason
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Jun 15, 2026 -

Jack Madden Ford Sales Inc responded

Thank you for taking the time to leave us a review and trusting us with your service needs!

June 13, 2026

He was Great from beginning to end. Kept me informed throughout the whole time. Good Customer service More

by PALTALKBUG
Recommend Dealer
Yes
Employees Worked With
Kish
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Jun 15, 2026 -

Jack Madden Ford Sales Inc responded

Thank you for trusting us with your service needs! We look forward to assisting you again in the future when you need us!

June 13, 2026

Straightforward employees. No nonsense which is what I appreciate. It was my first experience with Jack Madden, and I would recommend. More

by janelusk1981
Recommend Dealer
Yes
Employees Worked With
Christian Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Schulz
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Jun 15, 2026 -

Jack Madden Ford Sales Inc responded

We are so glad that you had a great experience at Jack Madden Ford, Jane! We hope you enjoy your new car and are ready to assist you again in the future when you are ready!

June 13, 2026

They tried to expedite my repair as best they could despite a long wait for parts to come in to service dept. More

by Dfourteen
Recommend Dealer
Yes
Employees Worked With
Chris Reilly
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Jun 15, 2026 -

Jack Madden Ford Sales Inc responded

Thank you for trusting our team for your service needs. We apologize for the long wait and thank you for being so understanding!

June 13, 2026

was taken in a timely manner and was notified on the progress of the work being done More

by NANCYLUIPPOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2026 -

Jack Madden Ford Sales Inc responded

Thank you for trusting us with your service needs! We are so glad that Dave and the team took great care of you!

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