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Jack Madden Ford Sales Inc

Norwood, MA

4.3
576 Reviews
Jack Madden Ford of Norwood Massachusetts is your New and Pre Owned Ford dealer for the greater Boston area. We are your local Ford dealer for Boston Norwood Sharon Canton Walpole Westwood Needham Dedham Stoughton and beyond! Jack Madden Ford offers years of experience with our professional trained sales staff and provides financing leasing warranties and top dollar for any trade in. With our convenient location less than 10 minutes away from Boston we serve customers from all over New England. Quality Customer Service and Best Pricing brings our clients back time and again to their #1 Boston Ford Dealer.
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825 Boston-Providence Turnpike

Norwood, MA

02062

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Showing 576 reviews

June 29, 2026

Amazing service as always. Chris is the best realty attentive to customers needs Love working with him when I come in for service More

by mryan1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris - Service
Jun 30, 2026 -

Jack Madden Ford Sales Inc responded

Thank you for leaving us a review! We are so glad that Chris has been taking great care of you! Thank you for trusting us with your service needs!

June 29, 2026

i was very pleased with the service dept my truck is running great keep up the great job More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chris riely
Jun 29, 2026 -

Jack Madden Ford Sales Inc responded

Thank you for the kind words Michael! We are so glad that your truck is well taken care of!

June 28, 2026

Great attention to detail and a very professional service center that communicates well with the customer during the work being done More

by BREPKR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Deoliveria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Jack Madden Ford Sales Inc responded

Thank you for trusting our team with your service needs! We look forward to assisting you again!

June 27, 2026

Great service from writers to technicians to managers they explain everything from start to finish More

by JCAMINGOLLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Kerivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toby Macort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Alpert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isabella service writer
Jun 29, 2026 -

Jack Madden Ford Sales Inc responded

We are so glad that the Jack Madden Ford team took great care of you!

June 16, 2026

The technician is an asset to your company. He’s performed service multiple times and has always been prompt, professional and an excellent communicator. More

by SROBRICH57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pacheco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

Jack Madden Ford Sales Inc responded

Thank you for taking the time to leave us a review! We are glad that the team took great care of you!

June 16, 2026

The gentleman that took me in was pleasant. I came in for an oil change and was then told I needed rear brakes. When I asked how long it would take, I was told 45 minutes. It took approximately More

by Chrislefebvre90
Recommend Dealer
Yes
June 16, 2026

Incredible. Will ONLY come here and recommend here Easy, fast and very friendly. Easy experience More

by Mcnallykerrin
Recommend Dealer
Yes
Employees Worked With
Amanda
Jun 16, 2026 -

Jack Madden Ford Sales Inc responded

We are so glad that Amanda was helpful and friendly! Thank you for your kind words!

June 15, 2026

Overall good My experience was overall good. They finished the job within a timely fashion More

by ROBERTMARCELLO24
Recommend Dealer
Yes
Jun 16, 2026 -

Jack Madden Ford Sales Inc responded

Thank you for trusting us with your service needs Robert! We look forward to assisting you again and hopefully earning that 5 star!

June 15, 2026

I was very pleased with the service provided, he was very quick and explained everything he was going to do More

by crandolph0
Recommend Dealer
Yes
Employees Worked With
They came to my house
Jun 15, 2026 -

Jack Madden Ford Sales Inc responded

We are so glad that you had a great mobile service experience with Jack Madden Ford!

June 15, 2026

We decided to trade in our Expedition and purchase a new one. Toby Macort made our buying experience with Ford a pleasure! He was professional, very approachable and honest and we felt that he genuinely wan More

by KATHERINE.ROWLEY
Recommend Dealer
Yes
Employees Worked With
Toby Macort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toby Macort
Jun 15, 2026 -

Jack Madden Ford Sales Inc responded

We are so glad that Toby was helpful to your car buying experience and hope that you love your new Ford! We will relay the kind words!

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