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Jack Madden Ford Sales Inc
Norwood, MA
578 Reviews
Jack Madden Ford of Norwood Massachusetts is your New and Pre Owned Ford dealer for the greater Boston area. We are your local Ford dealer for Boston Norwood Sharon Canton Walpole Westwood Needham Dedham Stoughton and beyond!
Jack Madden Ford offers years of experience with our professional trained sales staff and provides financing leasing warranties and top dollar for any trade in.
With our convenient location less than 10 minutes away from Boston we serve customers from all over New England. Quality Customer Service and Best Pricing brings our clients back time and again to their #1 Boston Ford Dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 578 reviews
September 30, 2026
Service department communication is terrible and service is slow. Tried to resolve with Service manager but he would rather gas light you and get in last word than fix their terrible se vice issues. is slow. Tried to resolve with Service manager but he would rather gas light you and get in last word than fix their terrible se vice issues. More
by Dicarlo
Employees Worked With
September 19, 2026
I wasn't pleased with the service I received. 2 days to change a tire ,because one of their technicians went to the hospital, they couldn't do it ,i can't believe the story they told me . 2 days to change a tire ,because one of their technicians went to the hospital, they couldn't do it ,i can't believe the story they told me . More
by joseph traboulsi
June 29, 2026
Amazing service as always. Chris is the best realty attentive to customers needs Love working with him when I come in for service Chris is the best realty attentive to customers needs Love working with him when I come in for service More
by mryan1212
Verified CustomerJune 28, 2026
Great attention to detail and a very professional service center that communicates well with the customer during the work being done center that communicates well with the customer during the work being done More
by BREPKR
Employees Worked With
June 27, 2026
Great service from writers to technicians to managers they explain everything from start to finish they explain everything from start to finish More
by JCAMINGOLLA
Employees Worked With
Other Employees :
Isabella service writer
June 16, 2026
The technician is an asset to your company. He’s performed service multiple times and has always been prompt, professional and an excellent communicator. He’s performed service multiple times and has always been prompt, professional and an excellent communicator. More
by SROBRICH57
Employees Worked With
June 16, 2026
The gentleman that took me in was pleasant. I came in for an oil change and was then told I needed rear brakes. When I asked how long it would take, I was told 45 minutes. It took approximately I came in for an oil change and was then told I needed rear brakes. When I asked how long it would take, I was told 45 minutes. It took approximately double that time and unsure why my brakes were brought up on a routine oil change More
by Chrislefebvre90
