Jack Madden Ford Sales Inc
Norwood, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Let's call this "could you please speak up". 1997 Explorer, 5.0 V-8 with full-time AWD. Vehicle has always had a high speed whine from the front drive assembly, however, when it became unbearable I Explorer, 5.0 V-8 with full-time AWD. Vehicle has always had a high speed whine from the front drive assembly, however, when it became unbearable I took it in for service (along with some other usual Ford problems). Service Manager was understanding and said he would get his best guy on it. Fast forward to pick-up date. Service Manager calls to say vehicle ready. Upon arrival was told that no whine was heard by ace technician. Not too happy, so suggested (polite for "demanded") that we (Tech, Manager and myself) do a road test. Picture this: Tech driving, Manager in front seat, and me in back going down Route 1 at 50 MPH with whine very noticible. I comment to the Tech - "hear the whine?" to which the Manager tells me to speak louder because the Tech is hard of hearing! Last time for Explorer at Madden Ford. More

