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Jack Phelan Dodge Chrysler Jeep Ram

Countryside, IL

4.9
1,867 Reviews
At our dealership, we take immense pride in our strong and dedicated sales staff, who bring years of expertise and a profound understanding of the automotive industry to meet and exceed your expectations. Our team is wholeheartedly committed to making every visit to our dealership a seamless and enjoyable experience. Whether you're just beginning your car search or are ready to drive off in your dream vehicle, we are here to assist you every step of the way. Feel free to explore our extensive inventory online, where you'll find a diverse selection of vehicles tailored to suit various lifestyles and preferences. From spacious family SUVs to fuel-efficient sedans and rugged trucks, we have something to match every need. You can easily request more information about any vehicle, schedule a no-pressure test drive, or explore financing options designed to make ownership simple and stress-free. We also offer a variety of specials and incentives to help you save even more on your next vehicle. For added convenience, our online tools allow you to value your trade-in or pre-qualify for financing from the comfort of your home. At our dealership, your satisfaction is our highest priority, and we look forward to exceeding your expectations with our exceptional service and expertise. If you don’t immediately find the exact vehicle you’re looking for, don’t worry. We encourage you to visit our Chrysler, Dodge, Jeep, and Ram dealer in person. Contact Us for additional information on how to reach out to us via phone or email. We are dedicated to providing exceptional customer service and look forward to the opportunity to assist you in finding the vehicle that perfectly suits your needs. We can’t wait to serve you and help make your car-buying experience enjoyable and stress-free!
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5859 S La Grange Rd

Countryside, IL

60525

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Showing 1,867 reviews

May 30, 2019

Svet made me feel good about this decision.Svet made it very Svet made it very easy for me to make the decision because of his experience and knowledge of how to talk to people as a human being. He is an awesome More

by Tony B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Svet Valchev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None , David Mohler, Yesenia Cruz
May 30, 2019 -

Jack Phelan Dodge Chrysler Jeep Ram responded

Hearing that Svet made your experience easy, and made you feel good about your decision, is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Jack Phelan in Countryside, we wish you many happy miles in your new vehicle. We look forward to serving you for many years to come! Respectfully, Yesenia Cruz Customer Relations Advocate

May 26, 2019

Daughter’s first auto purchase. Mark Holden was a wonderful man to work with. He is laid back and no pressure. He made the deal happen for my daughter and her first auto purchase, a More

by Kmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bella knew we were driving two hours to their dealership so, she made sure the car was there and ready for us to look at. , Mark Holder
May 30, 2019 -

Jack Phelan Dodge Chrysler Jeep Ram responded

Thank you so much for sharing your experience with Jack Phelan and Mark. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Jeep Renegade. Mark and the team will be thrilled to hear your feedback! Respectfully, Yesenia Cruz Customer Relations Advocate

May 25, 2019

Outstanding Experience Our salesman Jose listened to what we were looking for and found the perfect minivan to suit our needs. He allowed us to test drive several vehicles i More

by MissyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Solorzano
May 30, 2019 -

Jack Phelan Dodge Chrysler Jeep Ram responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Jack Phelan with only the best there is to offer. It’s so nice to hear that Jose helped to make your experience such a positive one. Enjoy your new vehicle! Respectfully, Yesenia Cruz Customer Relations Advocate

May 25, 2019

Excellent Wheeled and dealed very well! Got just what I wanted for my first car. Overall great service. Would recommend to family and friends. Very satisfied! More

by Gonznaom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis V., Jorge Soria, Tino Guzman
May 30, 2019 -

Jack Phelan Dodge Chrysler Jeep Ram responded

We couldn’t be happier that Tino and Luis provided you with a great car buying experience. They are a true asset and we are lucky to have her on the Jack Phelan team. We hope you are enjoying your new vehicle, please come back to visit anytime! Respectfully, Yesenia Cruz Customer Relations Advocate

May 25, 2019

Title of my review Jose Solorzano, is a pretty decent sales guy if you are looking to buy a vehicle. Just remember to use the special hand shake to get the special deal More

by Lovs2splooge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Solorzano
May 30, 2019 -

Jack Phelan Dodge Chrysler Jeep Ram responded

On behalf us all of us at Jack Phelan, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Jose. We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon! Respectfully, Yesenia Cruz Customer Relations Advocate

May 25, 2019

Outstanding service! I came in a Friday night not knowing exactly what I wanted. I spoke with Jose Solorzano the sales associate, very professional all throught. We checke More

by 15Zavala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Solorzano
May 30, 2019 -

Jack Phelan Dodge Chrysler Jeep Ram responded

We couldn’t be happier that Jose provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Jack Phelan team. We hope you are enjoying your new vehicle, please come back to visit anytime! Respectfully, Yesenia Cruz Customer Relations Advocate

May 24, 2019

Got my car! I drove 2 hours as this dealer had the best prices anywhere I could find. I did receive the price I came in here for and Mark was very helpful and mad More

by carly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Holder
May 30, 2019 -

Jack Phelan Dodge Chrysler Jeep Ram responded

Thanks for making the two hour trip for the purchase of your new vehicle! Mark will be here next time you need another vehicle, so come see her! We appreciate your business, thank you again! Respectfully, Yesenia Cruz Customer Relations Advocate

May 24, 2019

Very helpful and transparent. Mike O'Connor was great to work with. He was down to earth, accessible, and helped us get the vehicle we wanted at a fair price. Would definitely do b More

by Aquinas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connor
May 30, 2019 -

Jack Phelan Dodge Chrysler Jeep Ram responded

We couldn’t be happier that Mike provided you with a great car buying experience. She is a true asset and we are lucky to have him on the Jack Phelan team. We hope you are enjoying your new vehicle, please come back to visit anytime! Respectfully, Yesenia Cruz Customer Relations Advocate

May 24, 2019

Jack phelan Jeep is a great dealership. Jack phelan Jeep is a great dealership to purchase a vehicle from. I worked with the sales rep Ryan and he was extremely helpful and cooperative even More

by Cableguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Castaneda
May 30, 2019 -

Jack Phelan Dodge Chrysler Jeep Ram responded

We couldn’t be happier that Ryan provided you with a great car buying experience, as he powered through a toothache. She is a true asset and we are lucky to have her on the Jack Phelan team. We hope you are enjoying your new vehicle, please come back to visit anytime! Respectfully, Yesenia Cruz Customer Relations Advocate

May 23, 2019

Great Quick and easy with the purchase of new car. Jack Phelan staff finish everything and was a satisfied customer. Thank you Jose for your great work. More

by timag34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Solorzano
May 24, 2019 -

Jack Phelan Dodge Chrysler Jeep Ram responded

We are glad to hear that everything was "Quick and easy"! We look forward to working with you in the future. Regards, Yesenia Cruz Customer Relations Advocate

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