Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jack Phelan Dodge Chrysler Jeep Ram
Countryside, IL
1,867 Reviews
At our dealership, we take immense pride in our strong and dedicated sales staff, who bring years of expertise and a profound understanding of the automotive industry to meet and exceed your expectations. Our team is wholeheartedly committed to making every visit to our dealership a seamless and enjoyable experience. Whether you're just beginning your car search or are ready to drive off in your dream vehicle, we are here to assist you every step of the way. Feel free to explore our extensive inventory online, where you'll find a diverse selection of vehicles tailored to suit various lifestyles and preferences. From spacious family SUVs to fuel-efficient sedans and rugged trucks, we have something to match every need. You can easily request more information about any vehicle, schedule a no-pressure test drive, or explore financing options designed to make ownership simple and stress-free. We also offer a variety of specials and incentives to help you save even more on your next vehicle. For added convenience, our online tools allow you to value your trade-in or pre-qualify for financing from the comfort of your home. At our dealership, your satisfaction is our highest priority, and we look forward to exceeding your expectations with our exceptional service and expertise.
If you don’t immediately find the exact vehicle you’re looking for, don’t worry. We encourage you to visit our Chrysler, Dodge, Jeep, and Ram dealer in person. Contact Us for additional information on how to reach out to us via phone or email. We are dedicated to providing exceptional customer service and look forward to the opportunity to assist you in finding the vehicle that perfectly suits your needs. We can’t wait to serve you and help make your car-buying experience enjoyable and stress-free!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,867 reviews
September 21, 2018
Long distance purchase and trade I live in Boston and I found the Jeep I wanted online at Jack Phelan Dodge in Illinois. They took my trade in and delivered my new Jeep using a deliv I live in Boston and I found the Jeep I wanted online at Jack Phelan Dodge in Illinois. They took my trade in and delivered my new Jeep using a delivery service. They couldn't have done that without exceptional service and professionalism that is second to none. More
by Jeep guy
Employees Worked With
Other Employees :
Marcin Gacek, Vanessa Ruiz
September 18, 2018
Great staff! Very knowledgeable and professional I walked into Jack Phelan Jeep Friday around 8 pm. Even though it was late Tino Guzman and Sebastian Nowak did not hesitate to answer all of the ques I walked into Jack Phelan Jeep Friday around 8 pm. Even though it was late Tino Guzman and Sebastian Nowak did not hesitate to answer all of the questions that I had. They were very patient with me and were able to give me the information that I needed to make the best purchase for myself. The process was stress free and I was able to walk away a very happy customer. I would recommend purchasing a vehicle from this dealership to anyone. More
by Katy3230
Employees Worked With
Sebastian Nowak, Tino Guzman
September 17, 2018
GREAT EXPERIENCE M3, Marcin and Seba were phenomenal! They got me in a car I needed for my business and it was painless. I can finally pursue my own thing!! Thank you M3, Marcin and Seba were phenomenal! They got me in a car I needed for my business and it was painless. I can finally pursue my own thing!! Thank you guys a bunch. I will recommend to all More
by Leo
Employees Worked With
Sebastian Nowak, Marcin Gacek, Michal Marzec Mr. Hollywood, Alicia Tokarski
September 16, 2018
New Compass Ruben and the rest of the team provided a fair price and an efficient buying processs. After being given a tour of the dealership, I look forward to b Ruben and the rest of the team provided a fair price and an efficient buying processs. After being given a tour of the dealership, I look forward to bring my new compass in for routine service. More
by AJH
Employees Worked With
Ruben Mendoza
September 15, 2018
Awesome Experience Johnny was an excellent salesman. I came in with one thing in mind and he exceeded my expectations. He was informative and very personable. Great expe Johnny was an excellent salesman. I came in with one thing in mind and he exceeded my expectations. He was informative and very personable. Great experience!!! More
by Steph
Employees Worked With
Jezabel Galvan, Johnny Dakic
September 13, 2018
Sales men was great Jose was great with helping my sister buy her first car. He really was able to meet our requirements and very helpful on price. My family and I are ve Jose was great with helping my sister buy her first car. He really was able to meet our requirements and very helpful on price. My family and I are very happy my sister did her purchase with them. More
by Luisa
Employees Worked With
Jose Solorzano
September 12, 2018
Excellent Took a while but I finally found the car that I wanted and loved! Jose was very helpful in really making my first purchase easy. Great customer servic Took a while but I finally found the car that I wanted and loved! Jose was very helpful in really making my first purchase easy. Great customer service! More
by Lisaortiz26
Employees Worked With
Jose Solorzano
September 12, 2018
Great Experience Car shopping made easy with Pasquale I was referred to Jack Phelan by a family member and couldn’t be happier. Pasquale was great to deal with. Just today I referred someone to buy a truc I was referred to Jack Phelan by a family member and couldn’t be happier. Pasquale was great to deal with. Just today I referred someone to buy a truck with Pasquale. Most likely within the next year my family will need another car to purchase. We definitely will go back and purchase that vehicle from Jack Phelan. More
by Nick Guida
Employees Worked With
Sebastian Nowak, Pasquale A.Di Diana
September 11, 2018
Great Experience for First Time car buyer I went into Jack Phelan Chrysler Dodge Jeep RAM with the intention to browse for my first car purchase or lease. The staff was very helpful, and I was I went into Jack Phelan Chrysler Dodge Jeep RAM with the intention to browse for my first car purchase or lease. The staff was very helpful, and I was able to leave that day with the car I'd had my eye on. For a first time consumer like myself, I felt that they were very attentive to my needs, and that everything was explained very well. I had specific models, a down payment, and monthly payment in mind and they were able to out do my expectations. With all the dealerships located in Countryside, for me the fact they were able to deliver on my asking points is what really sold me on their product.. not to mention I wanted a Jeep! Would definitely recommend this dealer to family and friends. More
by Chrzas93
Employees Worked With
Marcin Gacek, Michael Truschka
September 11, 2018
Jose at Phelan Very good salesman. I left no pressure. He made my experience of buying a car pleasurable. I will come here in the future when buying a car. Very good salesman. I left no pressure. He made my experience of buying a car pleasurable. I will come here in the future when buying a car. More
by Briana
Employees Worked With
Jose Solorzano
