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Jack Phelan Dodge Chrysler Jeep Ram

Countryside, IL

4.9
1,868 Reviews
At our dealership, we take immense pride in our strong and dedicated sales staff, who bring years of expertise and a profound understanding of the automotive industry to meet and exceed your expectations. Our team is wholeheartedly committed to making every visit to our dealership a seamless and enjoyable experience. Whether you're just beginning your car search or are ready to drive off in your dream vehicle, we are here to assist you every step of the way. Feel free to explore our extensive inventory online, where you'll find a diverse selection of vehicles tailored to suit various lifestyles and preferences. From spacious family SUVs to fuel-efficient sedans and rugged trucks, we have something to match every need. You can easily request more information about any vehicle, schedule a no-pressure test drive, or explore financing options designed to make ownership simple and stress-free. We also offer a variety of specials and incentives to help you save even more on your next vehicle. For added convenience, our online tools allow you to value your trade-in or pre-qualify for financing from the comfort of your home. At our dealership, your satisfaction is our highest priority, and we look forward to exceeding your expectations with our exceptional service and expertise. If you don’t immediately find the exact vehicle you’re looking for, don’t worry. We encourage you to visit our Chrysler, Dodge, Jeep, and Ram dealer in person. Contact Us for additional information on how to reach out to us via phone or email. We are dedicated to providing exceptional customer service and look forward to the opportunity to assist you in finding the vehicle that perfectly suits your needs. We can’t wait to serve you and help make your car-buying experience enjoyable and stress-free!
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5859 S La Grange Rd

Countryside, IL

60525

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Showing 1,868 reviews

June 19, 2021

Great deal. Awesome customer service. Everyone was great to work with. Highly recommend to everyone to see for your next vehicle. Thank you for everything More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Nowak, Jezabel Galvan
June 18, 2021

Tom Phelan is the worst person you can deal with , cheats me out of $400 and my vehicle after 2 months is still not registered in my name, He wont return calls , but that matches his staff His other manager More

by SMARTMENMIKE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Phelan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Castellanos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Soria, Sebastian Nowak, Michal Marzec Mr. Hollywood
Jun 18, 2021 -

Jack Phelan Dodge Chrysler Jeep Ram responded

Dear Michael, We understand your frustration. Unfortunately the delay in the titling and registration of vehicles in certain states is beyond our control. As mentioned in several conversations, Tom and Jonathan have had with you, we have submitted everything on our end. We have been communicating with you throughout the process and informed you that this is not up to us as this point. Again, we understand your frustration but we are not the cause of it. Sincerely, Management

Jun 18, 2021 -

SMARTMENMIKE responded

You have not refunded the over charges on sales taxes on the rebate, you have not reimbursed me the fees I had to pay to get the forms. Its been 6 weeks. I don't think your responce are satisfactory. When I was wanting to buy , you guys are calling and on top of things, but once I became a customer you dont seem to care? I cannot get management to even call me back. If you do care overnight me a check today for the 450.00 you owe me back.

June 16, 2021

Thanks to the good service Jorge offered today. I got to buy a good Car! Was friendly and made it an easy process. Left pretty happy ! More

by Alondraf302311
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Rios
June 15, 2021

After having a bad experience at another dealership I went to Jack Phelan and had an Awesome experience and if you go there ask for James Beaupied! More

by jillwoll21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Beaupied
June 14, 2021

Ruben has great customer service and helped me obtain a car at great budget. I would recommend Ruben to my friends and family come see him More

by jaysworld10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Phelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Mendoza, Jorge Soria
June 12, 2021

Jorge was amazing! He made me feel super comfortable and was very knowledgeable. Very happy with my experience and the car purchase! I recommend 100%! More

by Alexcvz912
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica, Jorge Soria, Jorge Rios
June 12, 2021

Jacob kogout really went above and beyond to make the sale happen and really made me feel appreciate and important as I was marking the purchase. More

by Matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Kogut
June 10, 2021

Jezabel made sure I had an amazing experience purchasing my vehicle! She was super friendly and knowledgeable! Always kept in touch with me! Tom and Jorge were very nice as well! I love this team! Will defi More

by Magdalena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Phelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Soria, Jezabel Galvan, Jorge Rios
June 10, 2021

Very kind and helpful and made the process easy and quick. Jezabel was great to work with and would recommend her to others looking to buy. More

by johnjkasper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Nowak, Jezabel Galvan
June 07, 2021

Great experience and a great place to buy a new vehicle. We never felt pressured or pushed into purchasing our new Jeep. We would recommend this to our friends and family. More

by Walleye610@gmail.com
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Beaupied
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