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Jack Phelan Dodge Chrysler Jeep Ram
Countryside, IL
1,868 Reviews
At our dealership, we take immense pride in our strong and dedicated sales staff, who bring years of expertise and a profound understanding of the automotive industry to meet and exceed your expectations. Our team is wholeheartedly committed to making every visit to our dealership a seamless and enjoyable experience. Whether you're just beginning your car search or are ready to drive off in your dream vehicle, we are here to assist you every step of the way. Feel free to explore our extensive inventory online, where you'll find a diverse selection of vehicles tailored to suit various lifestyles and preferences. From spacious family SUVs to fuel-efficient sedans and rugged trucks, we have something to match every need. You can easily request more information about any vehicle, schedule a no-pressure test drive, or explore financing options designed to make ownership simple and stress-free. We also offer a variety of specials and incentives to help you save even more on your next vehicle. For added convenience, our online tools allow you to value your trade-in or pre-qualify for financing from the comfort of your home. At our dealership, your satisfaction is our highest priority, and we look forward to exceeding your expectations with our exceptional service and expertise.
If you don’t immediately find the exact vehicle you’re looking for, don’t worry. We encourage you to visit our Chrysler, Dodge, Jeep, and Ram dealer in person. Contact Us for additional information on how to reach out to us via phone or email. We are dedicated to providing exceptional customer service and look forward to the opportunity to assist you in finding the vehicle that perfectly suits your needs. We can’t wait to serve you and help make your car-buying experience enjoyable and stress-free!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,868 reviews
June 27, 2020
Ruben was an amazing person full of knowledge and understanding about the vehicles we were interested in purchasing. I would recommend family and friends to come and see Ruben for their vehicle needs understanding about the vehicles we were interested in purchasing. I would recommend family and friends to come and see Ruben for their vehicle needs. More
by AOCHOA07
Employees Worked With
Ruben Mendoza
June 22, 2020
Worst service department I’ve dealt with in years. They’ve lost my information multiple times, they never have a comparable rental to offer while doing the work and my van is now there for the THIRD T They’ve lost my information multiple times, they never have a comparable rental to offer while doing the work and my van is now there for the THIRD TIME WITH THE SAME PROBLEM. More
by amberrcarpenter25Amber
Employees Worked With
June 17, 2020
Great service! Alberto and Svet made the car buying process easy and seamless. Application process was easy and they work with what you want to get you driving out of the dealer. Highly recommend them. process easy and seamless. Application process was easy and they work with what you want to get you driving out of the dealer. Highly recommend them. Alberto is very friendly and will answer all your questions. More
by rquin0814
June 17, 2020
Gap Insurance I needed hep with information for a Gap insurance claim. Svet steered me in the right direction. David was able to get the information together I needed hep with information for a Gap insurance claim. Svet steered me in the right direction. David was able to get the information together right away. More
by Matt
June 11, 2020
Friendly, Works w/Customer to Achieve Budget w/a Great Car. Israel was very friendly and knowledgeable of the Jeep products. He worked with me to find an option that would fit within my budget. He came in on hi Israel was very friendly and knowledgeable of the Jeep products. He worked with me to find an option that would fit within my budget. He came in on his day off to finish the transaction which shows true commitment to the customer. He came in late in order to accommodate my schedule. He took his time to show me the technology feature of the car. I would definitely do business with Israel again. I love my new Jeep. Jonathan was very knowledgeable and offered two options to me which I really appreciated. He was very friendly and explained and processed the paperwork quickly. I found him to be delightful as well. Good employees like this are hard to find! Thank you again! Sarah Bedford More
by sbedford
June 07, 2020
The reason I get five stars has this is the best place to go if you are looking for a car Berkeley went over and Beyond his duties to get us the car were looking for we appreciate you so much Roberto they ne go if you are looking for a car Berkeley went over and Beyond his duties to get us the car were looking for we appreciate you so much Roberto they need more people like you in this world Riccar this is the number one place they will not let you down thank you so much everybody was professional everybody there showed us the respect we need it and gave us exactly what we wanted and even more they gave us a better price than we expected and we wanted to pay they did made her pay the Lord than what we wanted to pay thank you so much More
by George w H
Employees Worked With
Alberto Cortes
May 28, 2020
Overall friendly,helpful and they actually listened to me. Walked in after having a bad experience @ Larry Roesch, was greeted by Alberto Cortes who immediately made me feel at ease and listened to my request. Walked in after having a bad experience @ Larry Roesch, was greeted by Alberto Cortes who immediately made me feel at ease and listened to my request.Alberto went above & beyond to make sure everything was handled in a timely manner while putting his customer 1st.GREAT JOB ALBERTO!!! More
by thelmamoore527
May 27, 2020
2nd time through This is my 1st time dealing with Svet and 2nd with David were both friendly and informative and will be the reason I come back for a new car for the This is my 1st time dealing with Svet and 2nd with David were both friendly and informative and will be the reason I come back for a new car for the 3rd time More
by MBoz17
