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Jack Schmitt Chevrolet of O'Fallon

O'Fallon, IL

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25 Reviews
Call Dealership (618) 628-2500

127 Regency Park

O'Fallon, IL

62269

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Showing 25 reviews

May 21, 2026

Always very helpful and cooperative. Have purchased several Chevys over last 30 years. Manage to work around my schedule to fit my service call in. More

by Zerjal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ratulowski
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May 24, 2026 -

Jack Schmitt Chevrolet of O'Fallon responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jack Schmitt Chevrolet of O'Fallon. Feel free to reach out to us if you need anything. Have a wonderful day.

March 24, 2025

Took my a Chevy Cruze to this dealership for a timing belt and now have a timing cover leak and they want nothing to do with it and won’t do a thing to look at it or anything. Like I took it to another d More

by ben_forys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Ratulowski
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Mar 27, 2025 -

Jack Schmitt Chevrolet of O'Fallon responded

Helo Ben, we found the invoice on the timing belt replacement. The oil leak is documented previous to us working on the vehicle. We also have photos of the leak from our state-of-the-art UVeye scanner. Please contact John Ratulowski for further assistance. Thank you.

Mar 27, 2025 -

ben_forys responded

You stated it the oil cooler was leaking not the timing cover like I had another dealership do change out the oil cooler and they stated the timing cover was leaking so I’m sure it was leaking the whole time but due to an over look on at the dealership could of saved time on getting it fixed right the first time would of been handy I think

March 20, 2025

Everything and everyone was great. ..best car buying experience I ever had! Thank you Andy my salesperson and Lisa in finance! More

by swar77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa and Arron, Andy Rollins
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Mar 23, 2025 -

Jack Schmitt Chevrolet of O'Fallon responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jack Schmitt Chevrolet of O'Fallon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 20, 2024

Dealership reminded me about the service points had I accumulated and allowed me to put the dollar amount toward the amount that was for for services. This saved me a lot of out of pocket cash! Thanks More

by wxsone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ratulowski
Report | Print
May 22, 2024 -

Jack Schmitt Chevrolet of O'Fallon responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

May 12, 2024

Bought a car there for 20,000 dollars they would wash it , got home with the car all scratched up , AC would not work , wouldn't buy a another car from them. More

by stephenfierke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Weilmuenster, John Ratulowski
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May 14, 2024 -

Jack Schmitt Chevrolet of O'Fallon responded

Stephen, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (618) 628-2500 at your earliest convenience to discuss how we can turn this experience into a positive one.

March 08, 2024

Fantastic attitudes, very excited to have your business, ask for Salesman “ “Bill”, he’s thorough and fantastic! Finance Mike was wonderful to deal with as well! More

by Kdz111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike the money man, Bill Benjamin
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Mar 13, 2024 -

Jack Schmitt Chevrolet of O'Fallon responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 24, 2023

Service Dept is excellent! They are very professional and provide great customer service. Highly recommend them! More

by msberryrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les Furl, John Ratulowski
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Nov 25, 2023 -

Jack Schmitt Chevrolet of O'Fallon responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 09, 2023

Great dealership! I wouldn't take my vehicle to any other repair shop in the area. More

by davenkcagent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ratulowski
Report | Print
Nov 12, 2023 -

Jack Schmitt Chevrolet of O'Fallon responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 22, 2022

Excellent Dealership! Very knowledgeable staff and everyone was really nice at the dealership. I would highly recommend them to anyone. More

by GoBlues1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ratulowski
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August 04, 2022

Very friendly and helpful staff. Shared a ton of great information and wasn't pushy at all. Great experience. More

by midsizeSUV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot his name
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