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Alexandria Toyota

Alexandria, VA

4.5
574 Reviews

3750 Jefferson Davis Highway

Alexandria, VA

22305

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Showing 574 reviews

May 02, 2024

Above and beyond the call…fixed 2 issues vice 1…saved time and heartache in repairing safety recall issue on transmission and making 2d key fob More

by robertruark52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
May 03, 2024 -

Alexandria Toyota responded

Hello Robert, thank you; we appreciate your feedback!

April 30, 2024

Jaime Cardona and the sales team did a great job in finding me a 2024 Camry XLE for lease, very happy with the car More

by edavidluria
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jaime cardona
May 02, 2024 -

Alexandria Toyota responded

Hi Edavidluria, thank you so much for your positive comments about Alexandria Toyota!

April 29, 2024

He is not explaining well to us, when I bought the Toyota rav 4 xle there is no duplicate key and no floor mat in the floor More

by Nenita Sagum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sam, Jim Brotherton
May 02, 2024 -

Alexandria Toyota responded

Hi Nenita - we tried calling you to address your concerns. We are very sorry to hear of your frustrations. Please call us at 703-684-0700 and ask for Laura at your convenience.

April 29, 2024

Very nice group to work with. Great people. Very pleased with my new truck. If your looking for a good car buying experience in the DMV this is the place you wanna be. More

by bsotero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Artis, Jim Brotherton
May 01, 2024 -

Alexandria Toyota responded

Hello, thank you; we appreciate your feedback and hope you are enjoying your new vehicle!

April 15, 2024

My car is regularly serviced by the Platinum Team. They do a fantastic job, especially Technician Sterian Tuluceanu and Service Writer Jenny K.. Thank you! More

by Diane T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sterian Tuluceanu, Jenny Kirby
Apr 17, 2024 -

Alexandria Toyota responded

Hello Diane, thank you; we appreciate your feedback!

April 13, 2024

great team, great service. very customer oriented. every person I dealt with was knowledgeable and helpful. More

by james76collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura, Simpy, Caesar, Jim Brotherton
Apr 16, 2024 -

Alexandria Toyota responded

Hello James, we appreciate you taking the time to leave us this feedback.

April 12, 2024

We recently purchased a 2024 Toyota 4Runner and could not be happier with the experience. Douglas Quintanilla was low pressure, extremely knowledgeable, and very helpful. Imad Alkadi in finance was also 100% More

by brodersen101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Quintanilla, Jim Brotherton
Apr 16, 2024 -

Alexandria Toyota responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Alexandria Toyota.

April 11, 2024

I got railroaded crook salesman lying cheating are there ..I can only tell u the way things are on one is honest everybody is cheat . More

by Faysalhassan900
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jim Brotherton
Apr 16, 2024 -

Alexandria Toyota responded

Hello, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please give our customer relations manager Laura a call to better assist you. 703-778-3802

April 10, 2024

Jenny is my service advisor, and she is wonderful! I came in thinking I might need new brakes and new tires, but she explained that all were good for now, and that I would probably need new tires aft More

by lloyds
Recommend Dealer
Yes
Employees Worked With
Jenny Kirby
Apr 12, 2024 -

Alexandria Toyota responded

Hello, we are very happy to have provided you with such a positive experience! Thank you for being a loyal customer!

April 06, 2024

Happy with their service department. They take good care of the vehicle I purchased here in 2004. More

by Happy Sienna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simpy
Apr 07, 2024 -

Alexandria Toyota responded

Hello, we appreciate you taking the time to leave us this feedback.

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