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Jackie Cooper INFINITI

Tulsa, OK

4.8
758 Reviews
Call Dealership (918) 900-6253
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8825 S Memorial Dr

Tulsa, OK

74133

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758 Reviews of Jackie Cooper INFINITI

December 15, 2024

I was treated with courtesy and respect and had so much fun (believe it or not) for the first time ever, without the buyers remorse! They MADE sure they found the car I wanted. Margus was the utmost profes More

by tjross40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Margus Niiholm, Alex Kach, Joe Brock, Grant Geer, Taylor Stogsdill
Report | Print
Dec 16, 2024 -

Jackie Cooper INFINITI responded

tjross40, Thank you so much for your fantastic review! We're thrilled to hear that your car-buying experience was enjoyable and stress-free. Margus and the team are dedicated to ensuring our customers get exactly what they want, and we're so glad you found your dream car. We appreciate your kind words and look forward to serving you again! Sincerely, Alex Kach, General Sales Manager

December 15, 2024

Everyone involved in our experience from our salesman Taylor to Blayne and Grant in the management office were fantastic! They were very personable, kind and helpful, and were all knowledgeable about th More

by smallkelley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Geer, Blayne Hetro, Taylor Stogsdill
Report | Print
Dec 16, 2024 -

Jackie Cooper INFINITI responded

smallkelley, Thank you for your fantastic review! We're so glad to hear that Taylor, Blayne, and Grant provided you with a personable and pressure-free experience. We believe in making the car-buying process as informative and enjoyable as possible, and it's wonderful to know they made a positive impact. We appreciate your feedback! Sincerely, Alex Kach, General Sales Manager

December 15, 2024

No hassle. In and out. Treat you like family. Would highly recommend to anyone looking for an Infiniti More

by hrectordo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Green
Report | Print
Dec 16, 2024 -

Jackie Cooper INFINITI responded

hrectordo, Thank you for your wonderful feedback! We're thrilled to hear that your experience was hassle-free and that you felt treated like family. Providing excellent service with a personal touch is always our goal, and we're glad to know we succeeded. We truly appreciate your recommendation and look forward to serving you again! Sincerely, Alex Kach, General Sales Manager

December 14, 2024

I have not had the opportunity to visit their location yet, but I purchased my new car after communicating with them over the phone. 😀☝️ More

by Fir Davs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Taylor
Report | Print
Dec 16, 2024 -

Jackie Cooper INFINITI responded

Fir Davs, Thank you for your review! We're glad to hear that your car-buying experience was smooth and enjoyable, even over the phone. At our dealership, we strive to make every step of the process as convenient and transparent as possible. We look forward to meeting you in person soon and assisting with any future needs! Sincerely, Alex Kach, General Sales Manager

December 14, 2024

I dealt with Blayne and Hunter. Fair deal negotiations. Both were professional and pleasant. Highly recommend. More

by salibawissam
Recommend Dealer
Yes
Employees Worked With
Hunter Garcia
Report | Print
Dec 16, 2024 -

Jackie Cooper INFINITI responded

salibawissam, Thank you for your wonderful feedback! We're thrilled to hear that Blayne and Hunter provided you with a professional and pleasant experience. We strive for transparency and fairness in all our negotiations, and it's great to know that you had such a positive experience. We appreciate your recommendation! Sincerely, Alex Kach, General Sales Manager

December 14, 2024

it is sad you have to get credit check before test drive. got out off to Monday. but to be there over 1.5 hours whit barely a look at no drive. i have great credit. first time for me and wife WOW More

by fosterjames189
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jakob Ybarra
Report | Print
Dec 17, 2024 -

Jackie Cooper INFINITI responded

fosterjames189, we apologize that your sales experience wasn't deemed exceptional! An exceptional experience is something we strive for at each interaction! However, we appreciate the feedback as it helps us get better at what we do. We assure you that the extended wait for a credit approval in this case has nothing to do with your credit score. The vehicle you were considering was of an age and mileage that makes it harder to get approval for credit, no matter the score. Your sales professional and sales manager just wanted to get your credit application going early in the process so that it would decrease your wait time overall. We apologize that the reason wasn't explained to you in advance and we will use this interaction to assist our sales team in improving their communication about our process. Again, we thank you for your patience and for allowing us the opportunity to explain and to make your experience better next time. We appreciate you and are thankful you are a member of our Jackie Cooper family!

December 14, 2024

Chris is very easy to work with and also patient in explaining everything I need to know about my new car. I always have a good experience at Jackie Cooper Infiniti and would definitely recommend to ot More

by mcgraw1228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Taylor
Report | Print
Dec 16, 2024 -

Jackie Cooper INFINITI responded

mcgraw1228, Thank you for your kind feedback! We're delighted to hear that Chris provided you with a positive experience and was helpful in explaining everything about your new car. At Jackie Cooper INFINITI, we strive to ensure every customer feels well-informed and comfortable. We appreciate your recommendation and look forward to serving you again! Sincerely, Alex Kach, General Sales Manager

December 12, 2024

Enjoyed the experience of purchasing my new car at Jackie Cooper Infinity. The service dept was great and gave me a loaner when I took my car back in More

by glenda2277
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Cox
Report | Print
Dec 13, 2024 -

Jackie Cooper INFINITI responded

Hi Glenda2277, thank you for leaving us a 5 star review. We're glad you had a good experience with both our sales and service teams, and we hope you're loving your new car! Have a great day! Sincerely, Alex Kach, General Sales Manager

December 11, 2024

By far the easiest and most stress free car purchase I have ever experienced! The sales staff was not pushy and was great to deal with. Very happy with our purchase! This dealerships staff is very nice an More

by yamahayfz23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Green, Alex Kach, Grant Geer
Report | Print
Dec 11, 2024 -

Jackie Cooper INFINITI responded

Hi Yamahayfz23, Thank you so much for your kind words. We’re thrilled to hear that your car buying experience was stress-free and enjoyable. Our team takes pride in offering a no-pressure, friendly atmosphere, and it’s great to know that it made a difference for you. We’re also glad you appreciate the service we provide—whether you’re an Infiniti owner or not. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Sincerely, Alex Kach, General Sales Manager

December 11, 2024

I will return to Jackie Cooper when I need to purchase another vehicle due to my recent experience. Job Green was beyond helpful. He listened to what we needed and wanted. He fulfilled our desire and we w More

by taweese2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Green
Report | Print
Dec 11, 2024 -

Jackie Cooper INFINITI responded

Hi taweese2, Thank you so much for your feedback, We're thrilled to hear that your experience with Job Green was so positive. It’s great to know that he listened carefully to your needs and helped you find the perfect vehicle while making the process smooth and efficient. We truly appreciate your business with us, and we look forward to assisting you again when you're ready for your next vehicle. Thanks again for choosing Jackie Cooper! Sincerely, Alex Kach, General Sales Manager

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