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Jackie Cooper Imports

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.8
5,068 Reviews
If you're searching for Mercedes-Benz, or Porsche in Oklahoma, look no further than Jackie Cooper Imports. Our award-winning dealerships in Tulsa, OK have a tenured staff in sales, service, and financing to provide you everything you need to enjoy a premium automotive ownership experience.
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9393 S Memorial Dr

Tulsa, OK

74133

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Showing 5,068 reviews

December 05, 2022

Our Mercedes Service A was done very well and in a timely manner. Service manager was very helpful More

by Keeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TW Hassan
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Dec 05, 2022 -

Jackie Cooper Imports responded

Hi Keeney, We appreciate your 5-star review. We are delighted to hear our team was excellent during your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

December 05, 2022

Service and people are excellent. Prices are cost prohibitive and somewhat offensive, especially labor rates and charge for diagnostic services. More

by Bferrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Grunhof
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Dec 05, 2022 -

Bferrell responded

Service and people are excellent. Prices are cost prohibitive and somewhat offensive, especially labor rates and charge for diagnostic services.

Dec 05, 2022 -

Jackie Cooper Imports responded

Bferrell, we appreciate your kind words about our service and our people! We are proud of our staff and the exceptional experience they deliver to our clientele. We are sorry to hear about your displeasure with our pricing, however. As a certified Mercedes-Benz repair facility, our pricing is commiserate with the industry standard for manufacturer-trained and master certified professionals. We assure our customers that we are up to date on the latest technology, software, and training as our vehicles continue to evolve in sophistication and design. Our service is deserving of the brand you love--we hope that you continue to choose the best when it comes to your vehicle. If you would like more information concerning the training our technicians continue to receive, I am more than happy to have our Service Manager reach out to you at a time convenient for your schedule. Have a blessed day!

December 05, 2022

I always receive professional and efficient service at Jackie Cooper. I am always satisfied with the service and my advisor, Connie. More

by vmwilson98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie
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Dec 06, 2022 -

Jackie Cooper Imports responded

Hi vmwilson98, We appreciate your 5-star review. We are glad to hear Connie was excellent with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

December 05, 2022

Very professional, deal was done very fast and efficient. Salesman was very helpful and knowledgeable More

by Jpense
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blayne Hetro
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Dec 05, 2022 -

Jackie Cooper Imports responded

Hi Jpense, Thank you for your 5-star review. We are glad to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

December 05, 2022

This is my second Mercedes that I’ve purchased with Jackie Cooper. Every experience was a blessing for me to provide my wife a new Mercedes. Believe me, we will be back to upgrade! More

by JAJUAN.LOVE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario
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Dec 05, 2022 -

Jackie Cooper Imports responded

Hi JAJUAN.LOVE, We appreciate your 5-star review. We are glad to hear our team made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

December 05, 2022

From A to Z David was a very professional, personable , and comfortable to do business with. He communicated effectively and made me feel at ease. I definitely recommend purchasing from David! More

by Jeremy V
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Skinner
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Dec 06, 2022 -

Jackie Cooper Imports responded

Hi Jeremy V, We appreciate your 5-star review. We are delighted to hear David made your experience with us excellent. We hope to see you on your next visit. Take care. Sincerely, Chris Martinez, Director of Sales

December 05, 2022

Connie Harrill did a great job, as usual She is always friendly, courteous, and knowledgeable More

by BODYBYBRENTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie Harrill
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Dec 06, 2022 -

Jackie Cooper Imports responded

Hi BODYBYBRENTON, Thank you for your 5-star review. We are glad to hear Connie was excellent during your visit. Thank you for choosing Jackie Cooper Imports for all your vehicle needs. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

December 04, 2022

Very professional and attentive. They are trustworthy, and provide excellent customer service and timely repairs. I’m highly satisfied with the staff and the standards of service. More

by n_arenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Dec 05, 2022 -

Jackie Cooper Imports responded

Hi n_arenas, Thank you for your 5-star review. We are glad to hear our team was excellent during your service visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

December 04, 2022

Cliff Jones in the Service Center is as good as it gets for a contact to help us with anything we need re: servicing our car. More

by glenoak1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nizar Khaled
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cliff Jones
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Dec 05, 2022 -

Jackie Cooper Imports responded

Hi glenoak1, We appreicate you taking the time to write to us. We are glad to hear Cliff made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

December 04, 2022

I appreciate the loaner car when mines in the shop. Staff is always kind. That’s it More

by shanscott128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t deal with any of those departments.
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Dec 05, 2022 -

Jackie Cooper Imports responded

Hi shanscott128, Thank you for taking the time to write to us. We are delighted to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

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