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Jackie Cooper Imports

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.8
5,019 Reviews
If you're searching for Mercedes-Benz, or Porsche in Oklahoma, look no further than Jackie Cooper Imports. Our award-winning dealerships in Tulsa, OK have a tenured staff in sales, service, and financing to provide you everything you need to enjoy a premium automotive ownership experience.
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9393 S Memorial Dr

Tulsa, OK

74133

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Showing 5,019 reviews

November 26, 2022

This was my first time and I enjoyed the customer service and the professional experience. More

by RYANELLIS429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TW Hassan
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Nov 28, 2022 -

Jackie Cooper Imports responded

Hi RYANELLIS429, We appreciate you taking the time to write to us. We are delighted to hear you were satisfied during your visit. Thank you for choosing Jackie Cooper Import. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

November 26, 2022

I had a very pleasant experience in doing business with Jackie Cooper Imports. Mario was very professional and helpful. More

by AKHILESHMAHAJAN3
Recommend Dealer
Yes
Employees Worked With
Mario
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Nov 28, 2022 -

Jackie Cooper Imports responded

Hi AKHILESHMAHAJAN3, We appreciate your 5-star review. We are delighted to hear Mario was excellent during your experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

November 26, 2022

Great service and very courteous staff. They made the whole process easy. Would recommend them to others. More

by TOMMYVANNOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Kelley, Bailey Ferira
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Nov 28, 2022 -

Jackie Cooper Imports responded

Hi TOMMYVANNOY, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

November 25, 2022

Dealership replaced 2 old tires with new. 1 of the 2 was low on air. Not pleased. More

by JMORGAN26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
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Nov 30, 2022 -

Jackie Cooper Imports responded

Hi JMORGAN26, We are sorry to hear that you weren’t satisfied with your new tire service. During this time of the year temperature changes can dramatically affect the air pressure of your tires. Mercedes-Benz tire sensors are sensitive to the pressure set internally and will alert you when pressure dips below that setting. While untimely for you as you just had the tires serviced, thankfully it is an easy fix. We would be more than happy to fill them up with air anytime you see a low-pressure light come on. No appointment is necessary, and we typically can do that right on our temperature-controlled service drive while you enjoy our delicious complimentary coffee and snacks. Sincerely, Chris Martinez, Director of Sales

November 25, 2022

Easy process. Friendly staff. Clean and professional sales floor. The lot porters cleaned the vehicle very nicely. More

by KEVIN IN TULSA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Annette, Summer Zimmerman
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Nov 28, 2022 -

Jackie Cooper Imports responded

Hi Kevin, Thank you for your 5-star review. We are glad to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

November 25, 2022

Had 2 batteries replaced on my S550. $1350. Labor was $600+. I was in a bind due to traveling so I couldn’t go anywhere else. More

by dlbull427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Connie
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Nov 30, 2022 -

Jackie Cooper Imports responded

dbull427, we appreciate that you reached out concerning your recent service visit. We apologize that the cost of the starter battery and aux battery took you by surprise. The aux battery requires the removal of your trunk panels to gain access, which adds to labor time. We apologize for not walking you through the cost and the process. We want your service experience with us to be exceptional, even if you are just passing through. We were happy to work with you today in order to change that experience for you. We hope you had a successful trip and that your Mercedes-Benz S550 is running smoothly for you. Have a blessed day!

November 25, 2022

I received top notch service. The wait was not long and as soon as I drove in I was immediately greeted. More

by LDIXON13527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith, Blayne Hetro
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Nov 28, 2022 -

Jackie Cooper Imports responded

Hi LDIXON13527, We appreciate your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales

November 24, 2022

My salesperson was very helpful and courteous & the financial manager went out of his way to find me a better deal. More

by waholliday
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Truman, Carlos Moctezuma
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Nov 28, 2022 -

Jackie Cooper Imports responded

Hi waholliday, Thank you for your 5-star review. We are delighted to hear our team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

November 24, 2022

Always a great experience. Connie is great. Very happy. That’s all I have to say. More

by kharris14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 28, 2022 -

Jackie Cooper Imports responded

Hi kharris14, Thank you for your 5-star review. We are glad to hear Connie made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

November 24, 2022

This is and has been a leader and trend shatter for all to follow. It is always a pleasure to come here. More

by TWILL2603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team. /. Excellent
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Nov 28, 2022 -

Jackie Cooper Imports responded

Hi TWILL2603, We appreciate your 5-star review. We are glad to hear our team made your service experience excellent. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

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