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Jackie Cooper Imports

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.8
5,081 Reviews
If you're searching for Mercedes-Benz, or Porsche in Oklahoma, look no further than Jackie Cooper Imports. Our award-winning dealerships in Tulsa, OK have a tenured staff in sales, service, and financing to provide you everything you need to enjoy a premium automotive ownership experience.
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9393 S Memorial Dr

Tulsa, OK

74133

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Showing 5,081 reviews

July 01, 2021

I like to shop here for their pre-owned vehicles. They seem to have the best of the best selection around when looking for a Luxury line automobile. More

by DARLENEBRENNER626
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David " Doc " Sumrall
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Jul 01, 2021 -

Jackie Cooper Imports responded

Hi, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help! - Chris Martinez, Director of Sales

July 01, 2021

Great sales team and Mikey helped me in the purchase. They are great with providing details. They even went an extra mile in delivering the car to me by meeting midway. More

by rakesh gowni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey Molina, Josh Kelley
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Jul 02, 2021 -

Jackie Cooper Imports responded

Rakesh, thank you for the 5 star review. We're so glad our team was able to help you find a car you love and help in getting it to you. Congratulations and thank you for choosing Jackie Cooper! - Chris Martinez, Director of Sales

July 01, 2021

We have purchased several Mercedes from Jackie Cooper Mercedes. Ed Hicks has sold us every vehicle purchased. He is a great person and very pleasant to work with. Thank you Ed Hicks and Jackie Cooper More

by shoretenkiller108
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Hicks, Kendall Taylor
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Jul 02, 2021 -

Jackie Cooper Imports responded

Thank you for your positive feedback! We're so glad to hear that Ed has helped you with many of your Mercedes before and was able to find another that you love. We wish you all the best and hope to work with you again sometime soon! - Chris Martinez, Director of Sales

July 01, 2021

The experience was quick and painless. This is the 2nd Mercedes we have purchased and we would recommend this dealership to anyone looking for luxury car More

by MGREEN7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kelley, Chuck Griffith, Blayne Hetro
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Jul 02, 2021 -

Jackie Cooper Imports responded

Thank you for your continued business with us! We're so glad you had a great experience here and we look forward to working with you again sometime. Enjoy your new Mercedes! - Chris Martinez, Director of Sales

July 01, 2021

Lousy service department I was not provided a loaner and I had an appointment More

by dmartin6893
Recommend Dealer
No
Employees Worked With
Stan Lewis
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Jul 07, 2021 -

Jackie Cooper Imports responded

David, we are sorry to hear of your disappointment with your recent service visit. After speaking with Stan Lewis, I was able to piece together what happened that day. First of all, our sincere apologies that we didn't have a loaner ready for you. Out of all honesty, it has been a struggle keeping loaners in stock due to the fact that we can't get more at this time. Unfortunately, loaners have to be processed out of the Mercedes-Benz courtesy vehicle program after a certain number of miles, according to our agreement with the manufacturer. Due to the new vehicle shortage all dealers are experiencing, we aren't able to keep our loaner fleet up to its normal capacity and it has caused a real issue getting customers in for repairs when they all state they need a loaner. At this time, we have been trying to space out the demand. Other times, we need to prioritize the loan of a vehicle to repairs that take more than a day to complete. We should have provided every extra effort to complete your "A" Service in a quicker than normal time so you could have finished your sales business that day and had the vehicle ready to go. We are thrilled to hear that you processed your lease into a purchase and we hope you will give us another chance to make your service experience an exceptional one.

June 30, 2021

My experience with Ed was great I felt very comfortable and left with the car of my dreams More

by montanordm89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nizar Khaled
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed
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Jun 30, 2021 -

Jackie Cooper Imports responded

Thank you for your comment on your experience with Ed! We greatly appreciate the five-star review and kind words. Enjoy your new car! - Chris Martinez, Director of Sales

Jul 01, 2021 -

montanordm89 responded

Thank you!

June 30, 2021

They are always so good to work with. Everything about the buying process is streamlined and the paperwork for the finance process is very minimal. Best dealership we've ever dealt with. More

by RRELLKisha F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mushtaq Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Kelley
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Jun 30, 2021 -

Jackie Cooper Imports responded

We're happy to hear that we were able to make the car-buying process easier for you! Thank you for the great feedback and five-star rating. We appreciate it very much. Take care! - Chris Martinez, Director of Sales

June 30, 2021

Good dealership no problem great salesman service was fast place very clean and didn't get pressured into our buy and thanks for the truck More

by charlotte.caudle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Taylor, Andy Truman, Josh Kelley, Jason VanBall
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Jul 01, 2021 -

Jackie Cooper Imports responded

charlotte.caudle, thank you for the good rating. If there is anything else we can assist with, please give us a call. - Chris Martinez, Director of Sales

June 30, 2021

Very good experience. 4th car I've purchased form JC Imports, another great experience. More

by DUSTY.WEATHERLY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Stephens, Josh Kelley
Report | Print
Jun 30, 2021 -

Jackie Cooper Imports responded

Thank you for your continued customer loyalty! We really appreciate your kind feedback and positive review. Please let us know if you need anything else. Have a great day! - Chris Martinez, Director of Sales

June 30, 2021

All buyers are treated the same. I am sure I was the smallest dollar buyer that day, but you would not now by the way I was treated. I felt as important as anyone. My salesman Blaine Hetro knew the ans More

by sandy g, another happy buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kelley, Chuck Griffith, Blayne Hetro
Report | Print
Jul 01, 2021 -

Jackie Cooper Imports responded

Thank you for your feedback. We are so pleased that you had such a wonderful & positive experience at Jackie Cooper Imports. We appreciate you choosing us & we hope to see you again soon. - Chris Martinez, Director of Sales

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