Jackie Cooper Imports

Mushtaq was wonderful. Listened to exactly what we wanted, and didn't try to steer us differently. From the beginning of the transaction to the end it was flawless. We wi Listened to exactly what we wanted, and didn't try to steer us differently. From the beginning of the transaction to the end it was flawless. We will be going back. More

Very efficient, very clean, very accommodating, and over all probably the easiest car buying experience we have ever had. all probably the easiest car buying experience we have ever had. More

Enjoy working with Danny as well as Kendall on the purchase of the car. I can’t say enough good things about working with Danny to enjoy the car purchase… he is personable, follow-through, customer purchase of the car. I can’t say enough good things about working with Danny to enjoy the car purchase… he is personable, follow-through, customer orientated, and fun to work with. More

We had a very good buying experience with Mushtaq. Not knowing exactly what we wanted, he demonstrated a great deal of patience and professionalism in helping us find a great ride. Would definitely Not knowing exactly what we wanted, he demonstrated a great deal of patience and professionalism in helping us find a great ride. Would definitely recommend him and Jackie Cooper Imports! More

The whole experience was fantastic, set the standard for car buying experiences. David was thoughtful and informative. The rest of the team took great care of me and my family. car buying experiences. David was thoughtful and informative. The rest of the team took great care of me and my family. More

Very please with the customer service level from all the staff a Jackie Cooper imports. They all were very responsive and did everything they said they would do when they said they would do it. staff a Jackie Cooper imports. They all were very responsive and did everything they said they would do when they said they would do it. More

No comment, besides this was the worst experience ever. They took my car twice and gave it back twice this was unheard of They took my car twice and gave it back twice this was unheard of More

My husband finally found the Mercedes GLE450 with the options he wanted, however we live in Michigan. It’s a little scary purchasing a vehicle out of state without driving it, but my brother, a car enthu options he wanted, however we live in Michigan. It’s a little scary purchasing a vehicle out of state without driving it, but my brother, a car enthusiast, assured us people buy cars all over the country and he contacted Andrew Rojas on our behalf. Andrew took the time to make a video of the vehicle for us which put us at ease about the condition of the car. He gained our trust with his excellent communication skills and with my brother’s negotiating skills we were able to purchase the Mercedes. Andrew always responded promptly to our questions and concerns. We were not familiar how all the paper work would be signed via the computer, but Andrew VERY patiently walked us through each page of the entire process. He even helped line up the transport of the vehicle for us. The Mercedes arrived fine on Sunday July 21.. only one thing - the manuals for the vehicle and the leather folio they come in were not in the vehicle. Andrew assured us he would send them promptly so we can learn how to utilize all of the amazing technology this Mercedes has to offer. It was such a pleasure working with Andrew. His knowledge and commitment to customer satisfaction is a tremendous asset to Jackie Cooper Mercedes Benz. Thank you to Andrew - well done! More

Incredible Ease at Jackie Cooper’s Mercedes Dealership Five Stars (with asterisk) Andrew Rojas, the sales associate, exemplifies the exceptional experience expected from a Mercedes-Benz deale Dealership Five Stars (with asterisk) Andrew Rojas, the sales associate, exemplifies the exceptional experience expected from a Mercedes-Benz dealership. Our recent purchase of a 2023 GLE 450, shipped to Michigan, was a breeze thanks to Andrew's friendly, knowledgeable, and customer-focused approach. His FaceTime call walk-around of the car and prompt responses to our texts were invaluable. The negotiation process was fair and mutually beneficial. Andrew is a pleasure to work with and highly recommended. I will definitely return to Jackie Cooper MB for our next vehicle and will request Andrew as my sales associate. The only minor hiccup was the absence of the owner's manual upon the car's late-night delivery. Andrew's immediate response to our late-night text about the missing manuals demonstrated exceptional service. While the car should have been thoroughly inspected prior to delivery, I am confident Andrew will rectify the situation promptly. Overall, my experience at Jackie Cooper Mercedes was outstanding. More