Jackie Cooper Imports

Great experience! I live in Dallas and Brian at Jackie Cooper Imports helped me buy a G550. He was very helpful by sending me many photos, and went over every aspect I live in Dallas and Brian at Jackie Cooper Imports helped me buy a G550. He was very helpful by sending me many photos, and went over every aspect of the car with me by phone before I drove 4 hours to see it. I was very please with my experience and would do business with Brian again. I appreciated the great communication since I was buying a car out of town. More

They know what they are doing & very friendly! They have fixed the problem every time & told us about recalls this time that we did not know about. they take time to listen or just talk for a bit. They have fixed the problem every time & told us about recalls this time that we did not know about. they take time to listen or just talk for a bit. More

Routine service & brake pads & rotors The service was good. I did have to stand outside my vehicle for a few mins before I was asked to come in to sit in a cool office. But after those f The service was good. I did have to stand outside my vehicle for a few mins before I was asked to come in to sit in a cool office. But after those few minutes the service was good point forward and was contacted quickly regarding my services & vehicle was completed in a very timely manner. I would just suggest that if the individual is not immediately available that the appointment was booked with to offer the service of another service representative. Give the customer the choice of whether they would like to wait for a specific representative or not. More

Always professional Always feel very well taken care of and I'm never left in there dark about what's going on. It's nice that staff are very attentive. Highly recommend Always feel very well taken care of and I'm never left in there dark about what's going on. It's nice that staff are very attentive. Highly recommend this place. More

Quick and courteous They did a great job on my one year service. Made things so easy for me. My loaner was waiting so I could run errands while my service was being done. They did a great job on my one year service. Made things so easy for me. My loaner was waiting so I could run errands while my service was being done. More

Kendall my salesman did a spectacular job Jackie cooper is the only place to go if you want to have a great experience buying your new or preowned Mercedes. Kendall is a great salesman very p Jackie cooper is the only place to go if you want to have a great experience buying your new or preowned Mercedes. Kendall is a great salesman very personable and knowledgeable about his product. Chuck the sales manager did an awesome job making us a deal we could not refuse. The whole staff that I came in contact with from the guy that detailed our new Mercedes to the sales staff were very welcoming and gracious if you don't go here for your auto purchase your cutting yourself short. More

Great buying experience Always hated dealing with car sales people until now. Bert provided information, answered all my questions, gave me plenty of space to make my own dec Always hated dealing with car sales people until now. Bert provided information, answered all my questions, gave me plenty of space to make my own decision. Very positive experience. I highly recommend. More

Routine maintenance & new battery Mike was prompt & courteous as always & offered a courtesy car when we realized my battery needed to be replaced. He made time for my service on the s Mike was prompt & courteous as always & offered a courtesy car when we realized my battery needed to be replaced. He made time for my service on the same day I called, which was helpful. More

So easy Our loyalty stays with Jackie Cooper because of the staff. Always so nice and makes the experience so easy. Once again after the first phone call we Our loyalty stays with Jackie Cooper because of the staff. Always so nice and makes the experience so easy. Once again after the first phone call we knew where we would do business. Can not say enough good about this place More

Great experience Salesman Colby was great. The process was fast and easy. We would recommend to all to use Colby to purchase next vehicle. Everything that was promised Salesman Colby was great. The process was fast and easy. We would recommend to all to use Colby to purchase next vehicle. Everything that was promised was given to us with no hassle. More