Jackie Cooper Imports

Jerrid Cook is the way to go!!! Jerrid was considerate of my financial situation and not wanting to get haggled, like I often felt happened at a dealership. He made it easy, stress f Jerrid was considerate of my financial situation and not wanting to get haggled, like I often felt happened at a dealership. He made it easy, stress free, and really advocated for me to get the best price possible for my new car. He even went above and beyond and delivered it to my house to just test drive because I was so busy with work. If that's not amazing customer service, I don't know what is! He even followed up with me afterward to ensure I was completely happy and that there wasn't anything he could do to help me in anyway possible. A+++++++ More

He is Amazing 😀 Chuck provides the ultimate high-end experience 🏆🏅 You can really tell he leads the pack anywhere he is. You learn just from being around him. Chuck provides the ultimate high-end experience 🏆🏅 You can really tell he leads the pack anywhere he is. You learn just from being around him. More

Exactly what a used car buying experience should be. I recently purchased a used Lexus GX460 from Mark Hughes at Jackie Cooper. I had looked around quite a bit online. I had pretty much narrowed it down I recently purchased a used Lexus GX460 from Mark Hughes at Jackie Cooper. I had looked around quite a bit online. I had pretty much narrowed it down to a few different colors / option packages. This left about 10-15 cars within 1,000 miles of me to choose from. I contacted a handful of the dealers who had the cars that fit my criteria. Mark Hughes was, without a doubt, the most thorough and responsive of any of the salesmen I spoke with. I probably should have bought it from the get-go, however, there was a similar vehicle much closer to me. I actually drove 250 miles to go pickup the other vehicle, and when I got there, it had some very obvious (and very bad) prior repairs that had not been disclosed. So, I was even more hesitant to travel from Murfreesboro, TN to Tulsa, OK to buy the GX Jackie Cooper had. However, I talked it over with Mark, he assured me that the vehicle was as described, and we came to an agreement. He went WAYYY above and beyond to ensure that the vehicle was as he was describing it, and I was not let down once I arrived. Mark picked me up at my hotel the morning after I arrived. We took the car for a test drive. Got back to the dealer and looked it over. Signed some papers. And then I got on the road. No force feeding me an extended warranty. They did exactly what we agreed on. The car had been checked out and cleaned up as well as could possibly be done. It looked FLAWLESS, which is incredible for a 6 year old/100,000 mile vehicle. They included records where it had recently been to a Lexus dealer for a recall that could only be performed by a Lexus dealer (which Jackie Cooper is not), as well as a service, new air filter, and a few other odds and ends. The vehicle was IMMACULATE. It had a fresh oil change, and a full tank of gas. No noises, squeaks, or engine lights. No unmentioned damage. It was just perfect. I've purchased new cars for more than double the price of my new GX and didn't get the kind of service I got buying a used from from Mark and Jackie Cooper. This is how it should be. I would recommend Jackie Cooper to anyone, and I have all the confidence in the world knowing that they are doing things the way it's supposed to be done. If you are on the fence about buying, don't be. They will take care of you. Thanks again guys! David Criswell, Murfreesboro, TN More

wish i could give 0 star. They discriminate people, put a 6 month lien on my cars title even I paid my car in cash and did not owe them even a penny. I'm gonna file a complain They discriminate people, put a 6 month lien on my cars title even I paid my car in cash and did not owe them even a penny. I'm gonna file a complain to the DMV and also my lawyer will get in touch with you, Ryan!! the Mercedes benz sale manager is just horrible, I'm gonna sue you and your store for sure!! Wait my attorney's call. People, if you dont want to treat as xxxx, please dont go to this store, they are in big trouble now. More

Excellent experience We recently purchased a pre owned land rover at Jackie Cooper imports and were very impressed with the excellent, friendly customer service. Kendall, We recently purchased a pre owned land rover at Jackie Cooper imports and were very impressed with the excellent, friendly customer service. Kendall, Mike, and Chuck made it a wonderful buying experience for us and we would highly recommend them to anyone looking for a new or used car. Their excellent customer service was top notch, and we will be buying our vehicles from them again in the future! More

Wonderful! We were blown away with the manner in which we were treated. Everyone was so helpful and friendly. The Handover was magical, we both felt valued. The We were blown away with the manner in which we were treated. Everyone was so helpful and friendly. The Handover was magical, we both felt valued. The staff were helpful in explaining all the controls. Thank you Mike, Chuck and Freddie for all your help. More

Best Car Buying Experience Ever Jerrid was great to work with. I live out of town. He took a video of the vehicle and sent it to me. I had no surprises whatsoever when I showed up Jerrid was great to work with. I live out of town. He took a video of the vehicle and sent it to me. I had no surprises whatsoever when I showed up. The car was super clean. The finance department was wonderful to work with as well. I was in and out of the dealership in less then an hour! Great customer service! More

New Car Sales Experience on a Pre Owned Benz From the initial call to verify the car was still available, with Amy, Jerrid, Chuck and Jackie Cooper Mercedes Benz demonstrated the highest level of From the initial call to verify the car was still available, with Amy, Jerrid, Chuck and Jackie Cooper Mercedes Benz demonstrated the highest level of professionalism. We bought a 2012 C Class for our son's 16th. They made the experience special for him and we will definitely buy additional cars from them. More

Great experience Jerrid cook was our salesman. He made the whole experience fun, and made sure that everything was flowing. Fairly quick process, and great selection o Jerrid cook was our salesman. He made the whole experience fun, and made sure that everything was flowing. Fairly quick process, and great selection of vehicles. More