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Jackie Cooper Imports
Tulsa, OK
5,240 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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5,240 Reviews of Jackie Cooper Imports
April 26, 2025
Very friendly. Took four hours which I thought was kinda long. Car has more power than I thought out of a four banger. Very comfortable. Kinda disappointed that th Took four hours which I thought was kinda long. Car has more power than I thought out of a four banger. Very comfortable. Kinda disappointed that the price of new tires the dealership decided to install on trade in was deducted from my trade price. If the dealership decided to install new tires they should have paid for them; not me. The tires on the trade in vehicle were perfectly fine. They were 50k - 60k mile tires with only 35k on them. A lot of tread left on them and not scarred or blemished in any way. No sidewall wear whatsoever. More
by rainy.sunday
Verified CustomerEmployees Worked With
Brayden Hinesley, Shawn Case
April 25, 2025
Recently purchased a used vehicle from Jackie Cooper Mercedes-Benz. If you are looking for a good sales person reach out to Danny Ochoa. Treated very well. Tana Welsh Mercedes-Benz. If you are looking for a good sales person reach out to Danny Ochoa. Treated very well. Tana Welsh More
by tanawelsh
Employees Worked With
Danny Ochoa
April 25, 2025
I have always worked with Ed Hicks. I had just. ordered truck just before he retired. Greg, Connor and Nizar said I would be taken care of, and they were correct with Brayden Hinesley I had just. ordered truck just before he retired. Greg, Connor and Nizar said I would be taken care of, and they were correct with Brayden Hinesley. He is the beginning of a new relationship and tenets of Ed. Brayden is outstanding and responsive and will be there when I need him. I have always depended on Nizar and Ryan for my satisfaction and today I feel so glad that I have my needs handled by a loyal family owned dealership with the best service department. Thank you, More
by DAN. W.
Employees Worked With
Nizar Khaled, Ryan Knotts, Connor Kach, Brayden Hinesley
April 24, 2025
What a wonderful experience where everyone treated us fairly and were very respectful. Jackie Cooper Imports will have our future business and will be highly recommended. fairly and were very respectful. Jackie Cooper Imports will have our future business and will be highly recommended. More
by GEH
Employees Worked With
Connor Kach, Jesus Franco, Shawn Case
April 22, 2025
Dave was very personable and very helpful. Got us in our new vehicle he was so sweet we forgot our garage remote control in our old vehicle and he took the time to bring it to our home. Got us in our new vehicle he was so sweet we forgot our garage remote control in our old vehicle and he took the time to bring it to our home. More
by Glenspeedys
Employees Worked With
David Krueger
April 22, 2025
Great sales team. Attentive. Personable. I must write a fifteen word minimum so I am filling this space to be verbose to meet the fifteen word minimum n Attentive. Personable. I must write a fifteen word minimum so I am filling this space to be verbose to meet the fifteen word minimum n More
by AFHOGEIII
Employees Worked With
Chris Jarrett
April 19, 2025
Initially they would have been rated 5 stars, however, they as a company fail to comprehend the importance of follow up after a sale. Up to the point they got paid, everything went great. Setting up the they as a company fail to comprehend the importance of follow up after a sale. Up to the point they got paid, everything went great. Setting up the delivery took a bit longer than I would have liked, however there was weather involved so it didn't impact my overall view. Less than one month after the sale, of a certified preowned vehicle Porsche, one of the brand-new tires developed a delamination issue and started to bubble. I reached out to my sales rep Mario, and although he initially immediately responded and acted concerned, that was the last he communicated with me I guess his commission check cleared and I was no longer an important customer. Several delivered text messages, and several voice mails across a week and a half were all ignored and left on read. I did what anyone might do and called the dealership. Again, I initially was getting assistance from Erik but he too stopped responding. He claimed the tires, purchased from Tire Rack had no warranty, which is completely untrue. When I sent him the warranty information Tire Rack provided me, he didn't respond. Tire Rack, while willing to assist me needed the receipt. I asked Erik for it, and he claimed he "didn't have one he could share" I reached out again after speaking with the manufacture who was also willing to assist me and received the same treatment from Erik which includes read messages and voicemails that didn't get returned. I view this as very poor service from Porsche and can say that this type of "customer service" wouldn't have happened had I bought from a local dealership. I can't imagine why a dealership wouldn't provide a little bit of basic assistance to save a customer $450.00 for a new tire and sprinkle it with the inconvenience and complete disrespect for a customer that just spent 75k! More
by CurtR
Employees Worked With
Mario Varon
April 19, 2025
Very much like a boutique dealership. More personal than have experienced in the past. Flew in to Tulsa from SC was picked up by Emily at the hotel. The car was as advertised. After t More personal than have experienced in the past. Flew in to Tulsa from SC was picked up by Emily at the hotel. The car was as advertised. After the vehicle orientation and finance appointments, I was able hop in and drive home to SC. Enjoying every mile I put on the 911s! More
by NB
Employees Worked With
Annet , Nizar Khaled, Emily Jachim, Shawn Case
