Jackie Cooper Imports

Memorable experience Jackie Cooper has a very efficient, knowledgeable, and courteous sales staff. We felt well taken care of during our visit. Thank you to all who help Jackie Cooper has a very efficient, knowledgeable, and courteous sales staff. We felt well taken care of during our visit. Thank you to all who helped us. More

Excellent and timeline service I had to take my car in for an issue with the tire. It was unexpected, and I had not made an appointment before-hand. I arrived after a brief phone I had to take my car in for an issue with the tire. It was unexpected, and I had not made an appointment before-hand. I arrived after a brief phone call, and they took my car, gave me an identical loaner and my car was ready for pickup in 2 days. Excellent service, follow-through and accommodation. More

not good service. won't work with warranty company Jackie Cooper service employee, Mike Kayser, would not work with my warranty company even though they have used this warranty company for at least 5 y Jackie Cooper service employee, Mike Kayser, would not work with my warranty company even though they have used this warranty company for at least 5 years for my car repairs. Never a problem until this time. The issue dealt with Mike Kayser wanting to put new parts on my car when my warranty company wanted a repair. The thing is, the Jackie Cooper work order showed both ways as being a possibility but he refused to go the route of repairing. Mike Kayser even kept calling my job and interrupting my work about it, insisting that I call my warranty company to force them to accept replacing the part. This was totally unprofessional. I emailed Jackie Cooper office with a complaint and never even got a response, much less an apology. BTW, I found a dealership here in Muskogee that was happy to do what my warranty company wanted. Later, I emailed Jackie cooper to get copies of all my repair orders....again not even an acknowledgment of the email. Both times, I used the website link to send my emails. More

Truly exceptional Always friendly and professional. Keeps me updated on my Service. Shuttle is really helpful and the drivers are always friendly. Would recommend Ja Always friendly and professional. Keeps me updated on my Service. Shuttle is really helpful and the drivers are always friendly. Would recommend Jackie Cooper to my friends and family. More

Great service , personable, re assuring, best price for the work. We will continue to be a loyal Mercedes customer as long as it is fair and reasonable t service , personable, re assuring, best price for the work. We will continue to be a loyal Mercedes customer as long as it is fair and reasonable to do so. More

Car Purchase & Part Installation I came in to have a part installed due to a recall. They were quick and efficient and as always, TW was so kind and easy to work with as our sales rep I came in to have a part installed due to a recall. They were quick and efficient and as always, TW was so kind and easy to work with as our sales rep. In addition to the service work provided, I have to say that TW is EXCELLENT in his role as a sales associate and made sure that the car buying process was not only easy but fun and doable. He really is THE BEST. Also, Chuck in finance was easy to work with and provided me clear and easy to understand information regarding car payments and options. More

Great car buying experience Very informative information about the vehicle and the financing. Everyone that we talked to were very nice and helpful. We visited to look at used ve Very informative information about the vehicle and the financing. Everyone that we talked to were very nice and helpful. We visited to look at used vehicles and after talking to our salesman we decided leasing was right for our needs More

Car service I just do not agree to the price they set for service of these cars . The dealership need to provide the correct price before the service starts . And I just do not agree to the price they set for service of these cars . The dealership need to provide the correct price before the service starts . And specially when the coustomer asks. More

Outstanding Courteous staff responsive to our needs. Connie thourougly reviewed our needed service to the vehicle, answered our questions and made suggestions as Courteous staff responsive to our needs. Connie thourougly reviewed our needed service to the vehicle, answered our questions and made suggestions as to possible service situations. thank you! More

Excellent Jackie Cooper has always serviced our cars. Excellent customer service, especially Michael President! He helped us with an issue in a prompt and court Jackie Cooper has always serviced our cars. Excellent customer service, especially Michael President! He helped us with an issue in a prompt and courteous manner. He’s a class act! More