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Jackson Automotive

Macon, GA

4.8
578 Reviews

4775 Riverside Drive

Macon, GA

31210

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578 Reviews of Jackson Automotive

November 07, 2025

The team worked diligently to fix a problem that was somewhat allusive. Great service team More

by arnoldbe123
Recommend Dealer
Yes
Employees Worked With
Matt
Nov 10, 2025 -

Jackson Automotive responded

We're so glad our Subaru of Macon team could assist you, Arnold! Thanks for sharing your experience and please don't hesitate to reach out if we can be of service again in the future!

November 07, 2025

My service writer chad did a great job and is always courteous and give out great information about my vehicle. More

by Courtney.williams1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Nov 10, 2025 -

Jackson Automotive responded

Courtney, thank you for sharing your review of Chad! We'll be sure to pass along your kind words to him. -Subaru of Macon

November 07, 2025

The team was phenomenal in getting the much needed appointment scheduled and completing the service in a very timely manner. More

by JULIED31031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kennedy
Nov 10, 2025 -

Jackson Automotive responded

We’re so glad to hear our team made the process smooth and efficient! Thank you for choosing Subaru of Macon. See you next time!

November 07, 2025

I got there an hour and one half earlier than scheduled but I got serviced and out in no time while watched Emeril cook some delicious dishes on TV. More

by CONNIEMCDANIEL2
Recommend Dealer
Yes
Employees Worked With
Great service
Nov 07, 2025 -

Jackson Automotive responded

We love this feedback! Thank you for choosing Subaru of Macon and for sharing your experience with our team. See you next time!

November 06, 2025

Very welcoming and friendly. Know how to treat their customers right. Would recommend them to anyone that needs great service. More

by BURKHOLDERS21
Recommend Dealer
Yes
Nov 07, 2025 -

Jackson Automotive responded

It’s feedback like yours that reminds the whole team why we do what we do! Thanks for your support, from all of us at Subaru of Macon!

November 06, 2025

1. I made an appointment well in advance for 7:30 am. I told the dealership I would be sitting waiting. It took them four hours to change the oil. No explanation, and no one came out to tell us what progre More

by SUSANMARIEJONES1015
Recommend Dealer
No
Nov 07, 2025 -

Jackson Automotive responded

Susan, we're disappointed to see that your recent service visit took longer than expected and that you weren't kept informed throughout the process. We always aim to provide a seamless and well-communicated service, so it's concerning to see that we let you down on this occasion. Would you kindly give us a call at a time that is best for you? We look forward to speaking with you. Best Regards, Subaru of Macon Team (478) 250-8310

November 06, 2025

Professional, Kind, prompt, thoughtful. I am overjoyed by the entire purchasing and service experience. Awesome staff More

by Jsutliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
Nov 07, 2025 -

Jackson Automotive responded

We're overjoyed to read your kind review! Thank you for choosing Subaru of Macon and for sharing your feedback. See you next time!

November 06, 2025

Staff is always very friendly and knowledgeable . They got my car done in a hour which was good. Just not happy about the price, labor was 245 for one hour of work, wish I made that much per hour, an More

by CHRISJLAFAVE
Recommend Dealer
Yes
Nov 07, 2025 -

Jackson Automotive responded

Chris - it's great to read your compliments about our team, but we regret to hear that you're disappointed with our pricing. Your feedback will be shared internally to help improve our transparency going forward. Thank you, and if there's anything else we can do for you, please feel free to reach out. - Subaru of Macon

November 06, 2025

They were very courteous and got the job done quickly, was very satisfied. Thank You More

by DALEMARTUCCI9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meeks,Heath Evans
Nov 06, 2025 -

Jackson Automotive responded

We really appreciate you taking the time to leave Subaru of Macon this awesome review, thank you!

November 06, 2025

Great communication and friendly service managers. Knowledgeable mechanic. Got finished in a timely manner. Will be going back. More

by BIGSTIXGOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Nov 11, 2025 -

Jackson Automotive responded

Thank you for sharing your great feedback about our team! See you again at Subaru of Macon!

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