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Jackson Automotive

Macon, GA

4.8
578 Reviews

4775 Riverside Drive

Macon, GA

31210

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578 Reviews of Jackson Automotive

November 06, 2025

Agents were very efficient and very pleasant. They put my car where it was easily accessible when work was completed and washed it too More

by CATS31008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Nov 07, 2025 -

Jackson Automotive responded

We’re glad our team made your experience smooth and positive at Subaru of Macon. We look forward to assisting you with any future needs. Safe travels!

November 06, 2025

A bit expensive. Had a nice loaner car. They washed my car. And the cost of repairs was a bit under the estimate. More

by spsummy
Recommend Dealer
Yes
Employees Worked With
Steve. He was excellent.
Nov 06, 2025 -

Jackson Automotive responded

Thank you for the review and feedback. We appreciate you choosing Subaru of Macon and hope you won't hesitate to reach out if we can be of service again in the future!

November 05, 2025

Great experience. Friendly people, comfortable waiting area, and the work was done quickly and efficiently. The communication with staff on the process was excellent. More

by EZELL5965
Recommend Dealer
Yes
Employees Worked With
Jamie
Nov 06, 2025 -

Jackson Automotive responded

We're glad you had a great experience with our team! Thank you for choosing Subaru of Macon and for sharing your positive feedback. We hope to see you back again down the road!

November 05, 2025

Both men were helpful and honest regarding the different things that required service. Good communication regarding an unexpected change in completion time. More

by CBWASHBURN
Recommend Dealer
Yes
Employees Worked With
Matthew Kennedy and Sean McCrackin
Nov 06, 2025 -

Jackson Automotive responded

We are proud to have a helpful and honest team. Thank you for choosing Subaru of Macon and for sharing your experience with us!

November 05, 2025

They went above and beyond my expectations. Professional and calm throughout the entire process Thorough More

by Psmall54
Recommend Dealer
Yes
Employees Worked With
Jamie,Brian
Nov 06, 2025 -

Jackson Automotive responded

We're happy our team exceeded your expectations! Thank you for choosing Subaru of Macon and for sharing your experience. We wish you safe travels ahead!

November 05, 2025

The experience is fine the staff is friendly enough. I just feel like I'm getting taken advantage of every time I get something done More

by aundramacklin
Recommend Dealer
No
Employees Worked With
It doesn't matter I just feel ripped off every time I go there. 2,
Nov 06, 2025 -

Jackson Automotive responded

Aundra, it's disappointing to hear that we haven't left you with a better impression and we would appreciate the opportunity to get a better understanding of your concerns. Would you kindly give us a call at a time that is best for you? We look forward to speaking with you. Best Regards, Subaru of Macon Team (478) 250-8310

November 04, 2025

Rick is an amazing asset. I have had a roughly 10 year experience. They are super efficient and personable. More

by SPGCPA
Recommend Dealer
Yes
Employees Worked With
Rick
Nov 05, 2025 -

Jackson Automotive responded

Thank you for sharing your great review of Rick and the team here at Subaru of Macon! We hope to welcome you back for all of your future auto needs. Have a great day!

November 04, 2025

vinnie has done a great job. I appreciate him. Look forward ti work with Jim Waters. More

by cwhcpa
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
vennie
Nov 05, 2025 -

Jackson Automotive responded

We really appreciate you taking the time to leave Subaru of Macon this awesome review, thank you!

November 04, 2025

Jackson Automotive was a pleasure to work with, and that is an unusual experience when buying a car. More

by jolley_ma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandra Waters and Noel Murray. Both were wonderful, pleasant, and knowlegable.
Nov 04, 2025 -

Jackson Automotive responded

We really appreciate you taking the time to leave Subaru of Macon this awesome review, thank you!

November 04, 2025

Absolutely great Had no problems I was in and I was out Matt took great care of me n my outback More

by WHITTINGTONRUTH
Recommend Dealer
Yes
Employees Worked With
Matt
Nov 04, 2025 -

Jackson Automotive responded

We really appreciate you taking the time to leave Subaru of Macon this awesome review, thank you!

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