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Jackson Kia - Service Center

Cocoa, FL

4.6
348 Reviews

348 Reviews of Jackson Kia - Service Center

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November 10, 2022

My experience was very positive. Service people were very helpful and professional. They treated me likevroyalty More

by CECESLOANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mia
November 06, 2022

Service people were awesome and friendly. Could not ask for more. Very happy with the service More

by pompom126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2022

It has always been a pleasure to deal with Thomas in your service department, he is very knowledgeable about KIA autos. More

by BGDRZZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2022

All staff are friendly. The dealership is clean and inviting. Every step of the repair process was met with clear communication and great service. More

by MARLEE.EISELE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maia
November 03, 2022

Accurate friendly service with nice staff and clean waiting area with drinks and refreshments for us More

by PLUMLEY1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Skinner
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2022

The employees in the service center were Kind and prompt, They answered our questions and provided us a rental car for one day. They did an excellent job on the repair. We are so glad we are leading a kia More

by LWUENSCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Sweeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Flanary, Derek Laratta
November 03, 2022

Tom has assisted me at least twice and he is very professional and very pleasant. I have taken my car to Kia since 2016 when I bought and it has always been a very nice experience and service that More

by mitza2220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2022

Dave and staff were phenomenal. Ran into extended warranty problems and it was handled; it took some time, but it was handled. More

by n.s.susiak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2022 -

n.s.susiak responded

Dave and staff were phenomenal. Ran into extended warranty problems and it was handled; it took some time, but it was handled.

October 28, 2022

So far ya’ll haven’t disappointed me! Thomas ordered my parts and y’all fixed my car last weekend More

by MYFERRALCATS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Skinner
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2022

I think it is ridiculous that this new dealership charges a "convenience fee" for using a credit card to pay for service. Not only that, they do not inform the customer of the fee prior to payment. Also, More

by SANDSCHUTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Rogers
4.0
This rating includes all reviews, with more weight given to recent reviews.
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