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Jacksonville Chrysler Jeep Dodge
Jacksonville, FL
368 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 368 reviews
August 12, 2025
I arrived without an appointment, they greeted me politely and professionally, the work was done quickly and efficiently, I am happy with everything and recommend them. politely and professionally, the work was done quickly and efficiently, I am happy with everything and recommend them. More
by smorodinaalex0
Employees Worked With
Michele
August 11, 2025
Excellent service experi nice. Quickly worked into schedule and fixed with no issues. Was able to get in the next day, as opposed to 4 weeks for another dealership in town Quickly worked into schedule and fixed with no issues. Was able to get in the next day, as opposed to 4 weeks for another dealership in town More
by Scscott1014
Employees Worked With
Chris Tamburri
August 11, 2025
This review pertains to my interaction with Ben, a salesperson at CJDR. The experience reflects a concerning gap in customer engagement and pricing transparency. Upon inquiring about a Fiat 500e—unsol salesperson at CJDR. The experience reflects a concerning gap in customer engagement and pricing transparency. Upon inquiring about a Fiat 500e—unsold on their lot for nearly a year—I was quoted approximately $11,000 for a 24-month lease, whereas a comparable vehicle in Tampa was offered at $3,500. Ben’s communication over the phone was unprofessional, bordering on arrogance, and indicative of inadequate customer-centric training. The disparity in pricing raises serious questions about market alignment—and I still want to know what the sales department is smoking to justify such numbers. More
by addakatlahemanth
Employees Worked With
BEN
August 09, 2025
Looking for new RAM 3500. Tone shot me straight, was very knowledgeable and helpful, no high pressure xx. Worked with the sales manager to get a fair price. It was seamless Tone shot me straight, was very knowledgeable and helpful, no high pressure xx. Worked with the sales manager to get a fair price. It was seamless, stress free and I’ve got a great new truck More
by Chuck.taylor
Employees Worked With
Tone, Donna Windsor
August 06, 2025
Service advisor (Michele Fillyaw) was very knowledgeable about my Jeep's warranty and explained everything clearly and concisely, making sure I understood. knowledgeable about my Jeep's warranty and explained everything clearly and concisely, making sure I understood. More
by WHBH
Employees Worked With
Michele Fillyaw
August 05, 2025
Great experience with the service department. Ran into a major issue with my truck, and their team was on top of it. Highly recommend you seek out Ryan at the Service Desk, for help. He was on to Ran into a major issue with my truck, and their team was on top of it. Highly recommend you seek out Ryan at the Service Desk, for help. He was on top of every thing during a strenuous situation. More
by timmcmanus07
Employees Worked With
Donna Windsor
August 05, 2025
Ryan was a pleasure to deal with. He was very professional, courteous, and explained everything as the process progressed. As a newcomer to Jacksonville from suburban Atlanta, I was He was very professional, courteous, and explained everything as the process progressed. As a newcomer to Jacksonville from suburban Atlanta, I was a bit anxious, however, Ryan put me at ease right away. And by the way, the massage chairs and the cafe are spot on. Jacksonville Chrysler Jeep Dodge will have my business going forward. More
by Ben E.
Employees Worked With
Donna Windsor
July 30, 2025
I had a great experience. My service writer Clarissa it’s very friendly and knows her job well . The service was done very well in a timely manner My service writer Clarissa it’s very friendly and knows her job well . The service was done very well in a timely manner More
by tysonbess
Employees Worked With
Clarissa
July 25, 2025
Very pleasant experience, this is our third car from this dealership. Our sales persons Dennis and Lawrence went above and beyond to get us the car we wanted, and got us a good deal! dealership. Our sales persons Dennis and Lawrence went above and beyond to get us the car we wanted, and got us a good deal! More
by Oscarvalencia24
Employees Worked With
Donna Windsor
July 22, 2025
Appointment was easy to make. The service advisor was friendly and professional. My vehicle was finished on time. The dealership was clean and the service team kept me updated on The service advisor was friendly and professional. My vehicle was finished on time. The dealership was clean and the service team kept me updated on the progress of my vehicle. More
by jrdebbiedavis54
Employees Worked With
Ryan Cowan
