Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jacksonville Kia
Jacksonville, NC
1,008 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,008 reviews
Verified Customer
January 02, 2026
We had a great experience from start to finish. Duncan, our sales rep was super personable and well put together, was knowledgeable about the vehicle features and made the selection/buying process Duncan, our sales rep was super personable and well put together, was knowledgeable about the vehicle features and made the selection/buying process super easy. Nick in finance was also great! Overall a very smooth and pressure-free experience. Nothing like the typical dramatic car dealership experience. We will absolutely get our next car from them and ask for Duncan and Nick! More
by MATTHEW BAKER
Employees Worked With
December 31, 2025
Charvez did an excellent job showing me the vehicle I wanted and explained all the features to me. He was not pushy, very knowledgeable and extremely polite during the whole process. I would highly recom wanted and explained all the features to me. He was not pushy, very knowledgeable and extremely polite during the whole process. I would highly recommend him for any of your customers. More
by PINERBRYAN
Employees Worked With
Charvez Dingle
December 30, 2025
Kirk the salesman was great to work with and one of the best i have ever worked with. best i have ever worked with. More
by BLAKELYSTEVEN
Employees Worked With
Other Employees :
I did not work with Olivia that is why i rated a 1 star for her. If you are going to send a rating survey list the correct people. Kirk my salesman was great to work with a true asset to Capital kia
December 27, 2025
First time buying a Kia and definitely won't be the last. Great vehicle options and a hassle free buying experience. The whole process was very transparent. Great vehicle options and a hassle free buying experience. The whole process was very transparent. More
by Ricardo Troncoso
Employees Worked With
Duncan Schaff
December 27, 2025
We got there and knew what we wanted. All the salesmen were busy so they called Riley in from Hyundai. He was a pleasure to work with and got us a deal in a very reasonable amount of time All the salesmen were busy so they called Riley in from Hyundai. He was a pleasure to work with and got us a deal in a very reasonable amount of time. No haggling needed. Appreciated the experience. More
by 17chris.johnson
Employees Worked With
Riley Tomlinson was the salesperson and nick in finance
