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Jacksonville Kia
Jacksonville, NC
659 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 659 reviews
December 20, 2024
Friendly staff - very professional. Gave us a fair trade in on our Kia. The buying process was fast and painless. Gave us a fair trade in on our Kia. The buying process was fast and painless. More
by NO20
Verified CustomerEmployees Worked With
December 19, 2024
Rude staff. Short-tempered & uncaring. Schedules appointments for parts they don't have in stock & when questioned about this customers are told to call in to pa Short-tempered & uncaring. Schedules appointments for parts they don't have in stock & when questioned about this customers are told to call in to parts department to make sure it is in stock before coming in for appointments More
by elizabeth.nelson
Employees Worked With
December 19, 2024
I WOULD NOT RECOMMEND! I got my car worked on…3 days later my check engine light comes right back on and then they want to charge me $3500. When they checked it out the fir I got my car worked on…3 days later my check engine light comes right back on and then they want to charge me $3500. When they checked it out the first time they should’ve told me all of this and I could’ve got it worked on all at once. Ohh and don’t let me get started on the appointment department they’re a joke. More
by PHATTIEGURL100
Employees Worked With
Chris Vance
December 14, 2024
Our car sales man was amazing the financial guy was an xxxxxxx. Please fire him. He was rude and condescending when we commented this to our sales rep he said he gets nothings but complaints about him. xxxxxxx. Please fire him. He was rude and condescending when we commented this to our sales rep he said he gets nothings but complaints about him. More
by NO20
Employees Worked With
Can't remember
December 12, 2024
Mr. Hoffman helped me through the entire car buying process. From explaining and breaking down payments to teaching me how my new car works to drive it home, he was great! I will definitely be using Ja process. From explaining and breaking down payments to teaching me how my new car works to drive it home, he was great! I will definitely be using Jacksonville Kia moving forward with any maintenance and future purchases!! More
by kaitlyn.mcmillen
December 10, 2024
Extremely friendly staff! Well informed, since I was in town for two days on business and was trying to have my car serviced and I have a Kia Platinum service package but coul Well informed, since I was in town for two days on business and was trying to have my car serviced and I have a Kia Platinum service package but couldn’t find the time to take it to my dealership at home and was able to make sure everything was covered and it was done correctly and quickly!! More
by sabrinanataliem
Employees Worked With
December 10, 2024
Did not rest the oil change and it was very disappointing to find it not completely with new oil to find it not completely with new oil More
by ronaldgarcia
Employees Worked With
