
Jacksonville Kia
Jacksonville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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They were quick and did not try and sell us additional products or services that we did not need. Lance and the finance team did a great job on getting us a great deal. products or services that we did not need. Lance and the finance team did a great job on getting us a great deal. More
Called and got an appointment very fast took it over. Everyone was very pleasant and professional, and it was done quickly and correct I love their service. Everyone was very pleasant and professional, and it was done quickly and correct I love their service. More
I stopped in one day because my check engine light was on. I had the diagnostic code already which was to replace the gas cap. I was right by the dealership and decided to pull in and see if anyone could on. I had the diagnostic code already which was to replace the gas cap. I was right by the dealership and decided to pull in and see if anyone could help. The guy at the service department desk said “I’m not sure but you can make an appointment for us to look at it”, so I did, reluctantly because I usually only let Lee Kia in Greenville touch my car. The morning of my appointment, I handed over my keys to the same person and he asked “you are aware of the $215 diagnostic charge correct?” Um, no, you failed to mention that part when I made the appointment. That is a great load of money for me, for you to tell me what I already know, and no you did not mention that at all when I was here before, but how nice to be hit with that the morning of the appointment. Then when I questioned it he was rude and demeaning. So, I took my keys back, and I will never step foot in this place again. I was reluctant from past experiences anyway and this just was the final straw. More
Quick easy service. Fair negotiation that led to me being in and out within an hour. Fair negotiation that led to me being in and out within an hour. More
Our salesman was Charvez Dingle was an absolute Rockstar. Professional, honest, and courteous. Would absolutely recommend him to anyone looking. Professional, honest, and courteous. Would absolutely recommend him to anyone looking. More
Great customer service . Didn’t take long to get the service done that was needed Didn’t take long to get the service done that was needed More
Always fair prices, consistently thorough with their vehicle information, and customer service is top notch. vehicle information, and customer service is top notch. More
Had a great experience! Karl was helpful and informative. While we didn’t have an appointment, the team were still very helpful and eager to help. We ended up purchasing a 2 Karl was helpful and informative. While we didn’t have an appointment, the team were still very helpful and eager to help. We ended up purchasing a 2025 Kia Telluride which is a wonderful vehicle for our family. So appreciate of the help of this team! More
We’ve used Jacksonville KIA since moving back to the area and keep returning because the service is always excellent. The staff are all professional and kind. Service times are communicated up front and ever and keep returning because the service is always excellent. The staff are all professional and kind. Service times are communicated up front and everything is completed in a timely manner. More
Car buying can be a daunting experience but my family had a great time buying our new car here. The staff was extremely helpful and nice. Will be recommending them to my friends. a great time buying our new car here. The staff was extremely helpful and nice. Will be recommending them to my friends. More