Jacksonville Kia

Easy and fast. The service was quick. Greeted professionally and the staff was knowledgeable on the service. The waiting lobby was clean and cozy. The service was quick. Greeted professionally and the staff was knowledgeable on the service. The waiting lobby was clean and cozy. More

Didn't feel like anyone was hiding the ball and everyone felt direct and honest, which is the most important part about car shopping to me. However, the process was slow and felt clunky and disorganized. felt direct and honest, which is the most important part about car shopping to me. However, the process was slow and felt clunky and disorganized. More

Terence A. Hoffman is a excellent knowledgeable salesman and answers all your questions so you understand everything Hoffman is a excellent knowledgeable salesman and answers all your questions so you understand everything More

Kirk made the buying experience easy ! Kirk was cheerful, helpful, and very thorough in explaining the car's features and introducing me to the dealership I'd be dealing with. Kirk was cheerful, helpful, and very thorough in explaining the car's features and introducing me to the dealership I'd be dealing with. More

Both went out of there way to make sure my car was serviced right.... checked all warranties for me which i didn't know about and got me a loaner car serviced right.... checked all warranties for me which i didn't know about and got me a loaner car More

Finance through Nick was smooth and easy, Charvez was great with explaining the vehicle details. great with explaining the vehicle details. More

Great dealership wonderful people great options to choose from and willing to work with anyone from and willing to work with anyone More

By far the best service I had in a while, kind and caring people, always keeping me informed about the status of my service people, always keeping me informed about the status of my service More

Fast service fair prices The service is good as always, and their prices are low. I wouldn't take my car to any other dealer. and their prices are low. I wouldn't take my car to any other dealer. More

This dealership has done nothing but constantly lie. From the beginning everyone has lied. The sales man told us the military for life wouldn’t cost us anything. When the truth is you only get their “mi From the beginning everyone has lied. The sales man told us the military for life wouldn’t cost us anything. When the truth is you only get their “military for life bundle” if you continue to spend hundreds of dollars on car maintenance that makes no sense. For example inspecting window seals on a brand new vehicle. Then when we had an issue with our van no one would really tell us what was going on. I would be met with attitudes from every employee when simply trying your find out any information on my van. When I finally got my van back 6 weeks later it was dirty, stretched, and smelled awful. They said they would take care of a full inside and out detail if I left it another day. They promised it would be done by 8am like we asked since we were going out of town. When we arrived at 8am they had just started cleaning it. I have never had such awful service. I spoke with the service manager then. He apologized then said my next maintenance would be heavily discounted. When we came back for said maintenance he refused to discount anything. I would never suggest the Kia dealership in Jacksonville to anyone. More