Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jacksonville Kia
Jacksonville, NC
973 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 973 reviews
November 11, 2025
They were able to get me another car while mine was being worked on without me having to ask. They were keeping me up to date with what was going on. I am very pleased with the service department. worked on without me having to ask. They were keeping me up to date with what was going on. I am very pleased with the service department. More
by Christina.serbus
Verified Customer
November 11, 2025
My experience with the dealership was great. I brought my Kia in because of condensation in the headlights, and they replaced them quickly and professionally. The staff was friendly, communicate I brought my Kia in because of condensation in the headlights, and they replaced them quickly and professionally. The staff was friendly, communicated clearly throughout the process, and made sure everything was handled under warranty without any hassle. More
by UNIQUE.FITNESS1995
Employees Worked With
Christopher Lucas
November 08, 2025
Very helpful and fast service. Great price and budget management. Had plenty of salespeople to help Great price and budget management. Had plenty of salespeople to help More
by CODYKRAUSE78
November 08, 2025
The dealership was very accommodating with me changing the appointment time due to me having to change it due to work. Great service and work. the appointment time due to me having to change it due to work. Great service and work. More
by ABSanchez777
Employees Worked With
November 05, 2025
Brooke was really professional and knowledgeable for the vehicle I purchased. Also got me the best deal possible to make my purchase happen. vehicle I purchased. Also got me the best deal possible to make my purchase happen. More
by GABRIELDELCASTILLO
Employees Worked With
Brooke Phillips
November 04, 2025
The front desk receptionist was very pleasant to talk to. She explained and confirmed what services would be provided to my vehicle. She offered assistance if I needed a ride home while I waited. She explained and confirmed what services would be provided to my vehicle. She offered assistance if I needed a ride home while I waited. More
by gabeallosada
November 04, 2025
Courteous, friendly, professional. As a military family we bought the vehicle in a different state. Now here in NC we plan to make Jax Kia our place. As a military family we bought the vehicle in a different state. Now here in NC we plan to make Jax Kia our place. More
by BETH.CUCINOTTA
Employees Worked With
Chris Vance
