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Jacksonville Kia
Jacksonville, NC
659 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 659 reviews
October 23, 2024
Was given a different online estimate than what I received when I paid for the services. Tires were rotated but not filled up with air. received when I paid for the services. Tires were rotated but not filled up with air. More
by aliciajcruzz
Verified CustomerEmployees Worked With
October 21, 2024
They were able to fi, diagnose, and fix my issues at little and no cost. little and no cost. More
by beltryan33
Employees Worked With
October 17, 2024
Every time I go to the Kia dealership I receive amazing customer service. They provide quality service!!! Highly recommend going to Kia for all your car needs! customer service. They provide quality service!!! Highly recommend going to Kia for all your car needs! More
by Rozayy08
Employees Worked With
October 16, 2024
This is my second Kia Sorento, now I have two. They are great cars. The customer service was also top notch. Kirk was awesome, I would definitely recommend him and Kia to anyone! They are great cars. The customer service was also top notch. Kirk was awesome, I would definitely recommend him and Kia to anyone! More
by bobby1jackie
Employees Worked With
My salesman Kirk and Wally who did the finance paperwork are really the only ones we dealt with, they were both were very helpful and got us on our way in our new car quickly!
October 14, 2024
Customer service is horrible. I will not ever go back. Then after speak to the manager all he could say was I am sorry for your experience, I’ll talk to the customer service repre I will not ever go back. Then after speak to the manager all he could say was I am sorry for your experience, I’ll talk to the customer service representative More
by SHALENA.SIDBURY1
Employees Worked With
October 13, 2024
I always get great customer service when I visit. The wait is never too long either. The wait is never too long either. More
by TAMIKA.SHERMAN
Employees Worked With
Other Employees :
Not sure who Olivia is but the guy in service dept I think named JD is awesome.
October 11, 2024
The place is clean . The representative is friendly, courtesy and knowledgeable. Would visit again and recommend. The representative is friendly, courtesy and knowledgeable. Would visit again and recommend. More
by Finishline50
Employees Worked With
October 11, 2024
Good service very overpriced. Was told I was getting a discount for being retired military and 85 year old discounts. I won't be back Was told I was getting a discount for being retired military and 85 year old discounts. I won't be back More
by whitfield.joyce
Employees Worked With
