Jacksonville Kia

My first time at this location and I was impressed by the professionalism of the customer service rep. I live closer to Coastal Kia, but I never heard anything from them dating back to when I purchased my Ki professionalism of the customer service rep. I live closer to Coastal Kia, but I never heard anything from them dating back to when I purchased my Kia Sorento. Also, everything went according to plan, and I was in and out within the time frame that I was given. I certainly will visit this location for Kia service in the future. More

I had a great experience. The entire team at Jacksonville Kia was polite, respectful and very helpful from the salesman, to service, to finance. They have great product. I'm v The entire team at Jacksonville Kia was polite, respectful and very helpful from the salesman, to service, to finance. They have great product. I'm very satisfied and pleased with the entire process. I appreciate you all. More

I highly recommend Jacksonville Kia. I am new to the area. I was totally screwed over by Costal Kia and learned my lesson. If you are from the Wilmington area do yourself a favor take a I am new to the area. I was totally screwed over by Costal Kia and learned my lesson. If you are from the Wilmington area do yourself a favor take a short drive to Jacksonville and be treated in a personal and professional manner. They have great deals and Chevy is an outstanding salesman. I couldn’t have been treated better. It’s not like Costal Kia trying to screw you over. It’s a dealership that treats you right. Thank you Jacksonville Kia you brought back my respect for a honest business. More

Communication with the customer needs improved. When you tell the customer you'll contact them... you should do that. Push information not make the customer beg for it. Finally, meet your own timel When you tell the customer you'll contact them... you should do that. Push information not make the customer beg for it. Finally, meet your own timeline. I didn't take a courtesy car once approved for recall work based upon what was promised. The completion date came and went several times. Poor business practice. More

My experience with the dealership was great. I brought my Kia in because of condensation in the headlights, and they replaced them quickly and professionally. The staff was friendly, communicate I brought my Kia in because of condensation in the headlights, and they replaced them quickly and professionally. The staff was friendly, communicated clearly throughout the process, and made sure everything was handled under warranty without any hassle. More

Great customer service! I am a first time buyer at 18 years old and had many questions. each were answered throughly and helped me get my dream car in the same day! I am a first time buyer at 18 years old and had many questions. each were answered throughly and helped me get my dream car in the same day! More

They were able to get me another car while mine was being worked on without me having to ask. They were keeping me up to date with what was going on. I am very pleased with the service department. worked on without me having to ask. They were keeping me up to date with what was going on. I am very pleased with the service department. More

The dealership was very accommodating with me changing the appointment time due to me having to change it due to work. Great service and work. the appointment time due to me having to change it due to work. Great service and work. More

Very helpful and fast service. Great price and budget management. Had plenty of salespeople to help Great price and budget management. Had plenty of salespeople to help More

Brooke was really professional and knowledgeable for the vehicle I purchased. Also got me the best deal possible to make my purchase happen. vehicle I purchased. Also got me the best deal possible to make my purchase happen. More