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Jacksonville Kia
Jacksonville, NC
684 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 684 reviews
May 18, 2025
I loved the dealership, they helped me out with negotiating and I will be looking forward to buying another vehicle negotiating and I will be looking forward to buying another vehicle More
by MONTELWYNN77
Verified Customer
May 16, 2025
I've never had a bad experience at Jacksonville Kia. Everyone on the phone is always very friendly, informative and able to answer any questions. Kenny always goes over what is being done with my vehicl Everyone on the phone is always very friendly, informative and able to answer any questions. Kenny always goes over what is being done with my vehicle and at pick up goes over everything again and always asks if I have questions. Cody in parts was also extremely helpful when I called to inquire about getting new tires as well as taking the extra step to let service know I needed to make an appointment and what for and that they already had what I needed and relayed my info to them and they gave me a call in less than 5 minutes to get it scheduled. Will never take my telluride anywhere else to have service done. More
by katlyn_henshaw
Employees Worked With
Kenny
May 16, 2025
I am utterly disgusted with the level of professionalism. Service department is a joke . All they care about is taking your money. Don’t put yourself through what I went thru. I will never even let them put Service department is a joke . All they care about is taking your money. Don’t put yourself through what I went thru. I will never even let them put air in my tires again. You have been warned More
by Mike
Employees Worked With
Robbie
May 15, 2025
Excellent customer service Brought my vehicle from Wilmington about an hour away just for the customer service. Wilmington about an hour away just for the customer service. More
by GREGATLEWIS
Employees Worked With
May 14, 2025
Kept in contact with me throughout the entire process and made sure the repairs were complete correctly! Highly recommend! made sure the repairs were complete correctly! Highly recommend! More
by Cody Baum
May 13, 2025
Good service, sometimes they act a little agitated, of course we all have bad days, but it should never be taken out in the next customer. course we all have bad days, but it should never be taken out in the next customer. More
by juanitawashington58
Employees Worked With
Kelli, is wonderful, Travis and Chris
May 12, 2025
Awesome sauce, just as expected. Thank you Jacksonville Kia’r. We appreciate allah you folks. Thank you Jacksonville Kia’r. We appreciate allah you folks. More
by c_vance84
