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Jacksonville Kia
Jacksonville, NC
1,040 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,040 reviews
October 22, 2025
They were rude. They did not listen to the customer. The male asked me a question, and I answered no. He did not say I was lying, but it was implied. They did not listen to the customer. The male asked me a question, and I answered no. He did not say I was lying, but it was implied. More
by VERNONMILLER73
Verified CustomerEmployees Worked With
The two service representatives
October 22, 2025
Wonderful experience! Sales rep was very helpful and it was a very smooth painless process. Sales rep was very helpful and it was a very smooth painless process. More
by ECUGRL_21
Employees Worked With
October 22, 2025
I mentioned to several sales associates i would like an estimate for trade in ovwr the last month, my car is in your shop for a month. Maybe you dont want to sell any vehicles i dont know estimate for trade in ovwr the last month, my car is in your shop for a month. Maybe you dont want to sell any vehicles i dont know More
by Birdmanzx3
October 16, 2025
Travis seems to service my car each time, and every time, I leave happy! He goes above and beyond when it comes to saftey and never judges how dirty I leave my car. I leave happy! He goes above and beyond when it comes to saftey and never judges how dirty I leave my car. More
by blissfulbrandy1980
Employees Worked With
October 15, 2025
They claimed they couldn’t find an issue with my vehicle yet the next dealer I took it to a week later said that the transmission needs to be replaced. yet the next dealer I took it to a week later said that the transmission needs to be replaced. More
by Kaitlynmaresca
Employees Worked With
Robbie or Robert
October 15, 2025
Kirk was extremely helpful and very easy to work with. He showed true dedication to customer service He showed true dedication to customer service More
by MALACHIMEADOWS310
October 14, 2025
They were very expedient and professional I would rate them in the top 10 I was certified with the work them in the top 10 I was certified with the work More
by James h_1946@msn.com
Employees Worked With
October 14, 2025
The dealership associates are always welcoming and courteous. Waiting area is clean and brand new. courteous. Waiting area is clean and brand new. More
by ANGELDESIREEUSMC
Employees Worked With
