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Jacksonville Kia
Jacksonville, NC
1,039 Reviews
We invite drivers in the Jacksonville, New Bern and Richlands areas to visit us and see the difference we will have on your New Kia shopping experience. We tailor our assistance to you, being sure to only present you with vehicles that complement your search requirements. Visit us today and start your shopping experience with one of our professional associates!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,039 reviews
Verified Customer
April 03, 2026
Took my car into the service department thinking I'd get an actual diagnosis... big mistake. They have ZERO ability in properly diagnosing transmission issues. Instead of doing any real troubleshooting, the an actual diagnosis... big mistake. They have ZERO ability in properly diagnosing transmission issues. Instead of doing any real troubleshooting, they jump straight to "you need a whole new transmission." What really got me is they kept my car for a couple hours, charged me for "diagnostics," and all I got was them telling me the code is coming from the transmission... which I already knew before I even walked in. No deeper explanation, no effort to pinpoint the actual problem - just a lazy, expensive guess. Save your time and money, because you're basically paying them to tell you what your code reader already did. Really disappointing experience. More
by james.t.merrithew
Employees Worked With
April 03, 2026
Honest, transparent, willing to work with me They gave my wife what she was looking for for a reasonable price, and Tyler was honest about what vehicle was right for her wife what she was looking for for a reasonable price, and Tyler was honest about what vehicle was right for her More
by WDBANKS00
Employees Worked With
Tyler ramirez
March 31, 2026
They were extremely professional. The waiting room was very clean and welcoming. And I absolutely love the cat that was inside the animation The waiting room was very clean and welcoming. And I absolutely love the cat that was inside the animation More
by JOAQUIN Alvarado
Employees Worked With
Where you get your oil change done?
