
Jacksonville Kia
Jacksonville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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On 6/28 I had my car towed into Kia because it would not start at Food Lion. Kia refused to look at it that day and said they had too many tow-ins that would have to wait. When I called the next day 6/29 start at Food Lion. Kia refused to look at it that day and said they had too many tow-ins that would have to wait. When I called the next day 6/29 at 1 p,m no one would answer the phone so I had to leave message. Tried to get someone on the phone multiple times over 2 days with the same result. A friend took me over at 4pm on 6/29 and it had not yet been looked at. Then they to finally jumped it, took it into the garage and said it was the battery so I got a new battery. The lack of communication and failure to give me even the courtesy of a call back regarding the status of my car was extremely unsatisfactory. I purchased my 2020 Kia Optima at this dealership and will likely not return to them again. More